Beat of Hawaii is fortunate to have such wonderful readers.
Following the recent post on our “first impression” experience with A.A., we heard from a reader, who is also a working American Airlines flight attendant.  I found this candid take compelling and wanted to share it, front and center:
Let me fill you in on a few [...]

I’ve finally started to notice some softening in Hawaii airfares.
The fare below is down from over $500.  Weakness in the market is (as I had suggested) forcing the airlines to begin to either lower Hawaii fares or reduce schedules.
San Francisco to Honolulu

Airline:  United
Cost:  $451 RT (all-inclusive)
Dates:  Travel through December 12
Thanksgiving week for about $50 more [...]

I recently had the opportunity to fly American Airlines between New York’s JFK and Seattle. While it’s true that one flight does not an airline make, impressions do count and can make or break an airline in today’s competitive market. Let me know if you agree or disagree with my observations.
What I found: [...]

UPDATED 10/1/08:
Now valid through December 12, 2008
(Including Thanksgiving!)

A small and likely short-lived airfare skirmish is providing a nice Fall travel opportunity.  I hope that some of you who have been asking about Chicago to Hawaii deals can take advantage of it.  Act quickly if you are interested.

Airlines:  American, Northwest, United
Dates:  Through November 19 [...]

Yesterday I gave you my advice on what to do when your hotel room does not live up to expectations. Normally I complain immediately if I’m unhappy. On my recent trip to New York I was stuck with a bad room for 6 nights.
Here’s what happened at New York’s Millennium UN Plaza Hotel:
I [...]

THIS IS A SUPERIOR ROOM ON THE HOTEL’S WEB SITE:

THIS IS THE SUPERIOR ROOM I WAS GIVEN:

I was expecting multiple windows, a corner room, and updated furnishings, based on the superior category I reserved.
This is the first of two parts on what to do if your hotel room does not meet expectations. Tomorrow [...]