Industry News

What UAL, Mokulele Deal Means

Mokulele has signed a new ticketing and baggage agreement with United Airlines.  The bad news for the consumer is that we can’t earn miles. United also has the same agreement with Island Air and Hawaiian for inter-island travel.  If you book a United flight in conjuction with these two carriers, however, you’ll earn 500 United [...]

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TripAdvisor Review Fraud Hits The Mainstream

Associated Press has placed the TripAdvisor review fraud issue front and center after their recent interview with me.  With that bold step, the subject has gone from the cloaked domain of travel writers into open public view.  Kudos to AP. What is TripAdvisor doing now that they’ve openly admitted to reviewer fraud? I spoke this [...]

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TripAdvisor’s Fraud Problems Fixed?

TripAdvisor removed their fraud warning badge on Honolulu’s Hotel Renew last week.  With the badge gone, the hotel is now listed as the number one property in all of Honolulu.  So how did Hotel Renew go from being a problem child last week to top property this week? TripAdvisor has removed almost all fraud warnings [...]

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Allegiant Buys 757s: Hawaii Service Update

Updated: Sources indicate that the aircraft were bought on behalf of Allegiant rather than directly by Allegiant.  Allegiant is denying that they purchased the aircraft, which is likely technically true. Allegiant Air may really be the new airline in Hawaii skies. Three sources tell me that they have just purchased six Boeing 757-200 aircraft in [...]

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Does Google City Tours Really Suggest 8 Bells Kauai?

Google’s new City Tours believes that this should be on your Kauai itinerary.  I stopped today to take a photo.  Somehow I missed the fact that framing is the new hot spot in Kauai tourism.  Also mentioned is a visit to the Kauai Children’s Discovery Museum.  You can visit the building, but the kids will [...]

Posted in: Industry News, Kauai

Can US Air’s Charlotte to Honolulu Survive?

As you may have heard, US Airways has announced daily non-stop service from Charlotte to Honolulu starting in December.  While I’m always happy to see any new lift coming to our state, this announcement wasn’t one that I expected, nor thought made sense. First, the good news:  Three carriers will offer non-stop service to Hawaii [...]

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Hilo Hattie: A Last Chance At Life

I noted with interest that ownership of bankrupt Hawaiian clothing retailer Hilo Hattie has transferred today to Royal Hawaiian Creations.  While I’ve never heard of Royal Hawaiian, their half-working website indicates that they manufacture and wholesale Hawaiian wear.  They are Honolulu-based, and previously owned two Waikiki stores that apparently closed last year. News reports indicate [...]

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News: Airlines Want To End Sales, Best/Worst Airline Comfort, And More

Here are several travel industry updates that caught my eye, and what I have to say. 1. Airlines want to reign in unprecedented airfare sales.  In a subject near and dear to our travel hearts, Dallas Morning News is reporting that top airline executives are thinking of reeling in those airfare sales that we love. [...]

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Bing Travel: A Mixed Bag

Microsoft introduced Bing last month to compete with Google (and Yahoo) search. While the site has yet to really take off, it has certainly garnered a significant buzz. One aspect of the new Bing product is Bing Travel, which according to Microsoft is intended to, “help people make smarter, more informed decisions.” This is Microsoft’s [...]

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Brace For 160 Seat 737s To Hawaii

I couldn’t believe my eyes when I read the WSJ article yesterday, indicating that American, Continental and Delta’s 737′s are being reconfigured with 160 seats.  That’s an additional 10-12 seats in economy depending on airline.  While this may not make big news on a one or two hour flight, it’s noteworthy on the long haul [...]

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