Industry News

Hotels Omit Negative TripAdvisor Reviews

Update:  I’ve just heard from TripAdvisor:  ”We have no comment for now on the Filter Stream widget”. This seems to imply TripAdvisor has not partnered in the venture.  In that case it may raise issues about TripAdvisor copyright as well as credibility. There’s a new third-party widget that lets hotels stream TripAdvisor reviews directly to their [...]

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Mokulele May Fold; What To Expect

Here’s yet another tale in Hawaii’s never ending saga of inter-island transportation. Less than one year ago we were excited to see a new and local player, Mokulele Airlines, enter the prior duopoly of Hawaiian Airlines and Mesa Airlines’ Go!. Low Airfares drove Mokulele’s financial problems. So much has occurred  in such a short time [...]

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New Air Canada Service Calgary To Hawaii

Air Canada announced today that beginning in December, they will launch the only non-stop, seasonal service between Calgary and Hawaii. We’re always glad to see new service added to bring our Canadian friends to visit here in Hawaii.  WestJet has had most of the recent news, and in December will start their latest service between [...]

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Allegiant Air Hawaii Update

Last month we reported, based on multiple sources, that six Boeing 757′s had been acquired on behalf of Allegiant Air, likely in preparation for service to Hawaii.  It is believed that at least one of these 757′s is in the shop at Goodyear, Arizona. We’ve been reporting Allegiant’s plans to begin service to Hawaii for [...]

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What UAL, Mokulele Deal Means

Mokulele has signed a new ticketing and baggage agreement with United Airlines.  The bad news for the consumer is that we can’t earn miles. United also has the same agreement with Island Air and Hawaiian for inter-island travel.  If you book a United flight in conjuction with these two carriers, however, you’ll earn 500 United [...]

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TripAdvisor Review Fraud Hits The Mainstream

Associated Press has placed the TripAdvisor review fraud issue front and center after their recent interview with me.  With that bold step, the subject has gone from the cloaked domain of travel writers into open public view.  Kudos to AP. What is TripAdvisor doing now that they’ve openly admitted to reviewer fraud? I spoke this [...]

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TripAdvisor’s Fraud Problems Fixed?

TripAdvisor removed their fraud warning badge on Honolulu’s Hotel Renew last week.  With the badge gone, the hotel is now listed as the number one property in all of Honolulu.  So how did Hotel Renew go from being a problem child last week to top property this week? TripAdvisor has removed almost all fraud warnings [...]

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Allegiant Buys 757s: Hawaii Service Update

Updated: Sources indicate that the aircraft were bought on behalf of Allegiant rather than directly by Allegiant.  Allegiant is denying that they purchased the aircraft, which is likely technically true. Allegiant Air may really be the new airline in Hawaii skies. Three sources tell me that they have just purchased six Boeing 757-200 aircraft in [...]

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Does Google City Tours Really Suggest 8 Bells Kauai?

Google’s new City Tours believes that this should be on your Kauai itinerary.  I stopped today to take a photo.  Somehow I missed the fact that framing is the new hot spot in Kauai tourism.  Also mentioned is a visit to the Kauai Children’s Discovery Museum.  You can visit the building, but the kids will [...]

Posted in: Industry News, Kauai

Can US Air’s Charlotte to Honolulu Survive?

As you may have heard, US Airways has announced daily non-stop service from Charlotte to Honolulu starting in December.  While I’m always happy to see any new lift coming to our state, this announcement wasn’t one that I expected, nor thought made sense. First, the good news:  Three carriers will offer non-stop service to Hawaii [...]

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