Two comments;
1. We had a similar experience on Southwest last year flying Las Vegas to San Jose….they told us the plane had received too much fuel while stopped in Vegas, and due to landing safety concerns we had to burn off some fuel. So we flew all ’round the Bay Area burning up fuel until they felt it was safe to land. You know on the one hand, like you guys (Southwest) couldn’t have figured this out ahead of time, and on the other hand, thanks for putting safety first.
2. Delta turned a Pisa Italy -> JFK -> SFO flight into a several day painful ordeal with little to no communication, and NO compensation or offer of miles. The original issue was a safety issue. We were overloaded and over-heavy to the point Delta was unsure if we could take off and clear the mountain(s) around Pisa. Long hours sitting on the tarmac followed by pandamonium getting off the plane, getting luggage, more long hours standing around, followed by an overnight in Pisa, followed by a next day bus ride to Milan, followed by many more hours sitting in the Milan airport, more delays resulting in getting to JKF so late nothing was taking off for the west coast, so another night in a motel, and more non-communication the next day as we tried to get home. Go back to the original issue, that being over-heavy at Pisa. I’ll ask again, couldn’t you guys (Delta this time) have figured this out ahead of time!
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Two comments;
1. We had a similar experience on Southwest last year flying Las Vegas to San Jose….they told us the plane had received too much fuel while stopped in Vegas, and due to landing safety concerns we had to burn off some fuel. So we flew all ’round the Bay Area burning up fuel until they felt it was safe to land. You know on the one hand, like you guys (Southwest) couldn’t have figured this out ahead of time, and on the other hand, thanks for putting safety first.
2. Delta turned a Pisa Italy -> JFK -> SFO flight into a several day painful ordeal with little to no communication, and NO compensation or offer of miles. The original issue was a safety issue. We were overloaded and over-heavy to the point Delta was unsure if we could take off and clear the mountain(s) around Pisa. Long hours sitting on the tarmac followed by pandamonium getting off the plane, getting luggage, more long hours standing around, followed by an overnight in Pisa, followed by a next day bus ride to Milan, followed by many more hours sitting in the Milan airport, more delays resulting in getting to JKF so late nothing was taking off for the west coast, so another night in a motel, and more non-communication the next day as we tried to get home. Go back to the original issue, that being over-heavy at Pisa. I’ll ask again, couldn’t you guys (Delta this time) have figured this out ahead of time!