Nov 10 2009
Go! Mokulele Still Has Some Kinks
Would you fly a commercial flight with one pilot and a closed cockpit door? We did this weekend with Go! Mokulele between Honolulu and Molokai.
While our 9 passenger Cessna had fantastic views, the pilot’s closed door was a concern.
I kept wondering how I would know if there was a problem with the pilot and who on-board could fly the plane if he was unable to?
The new Go! Mokulele partnership feels like two companies instead of one.
We began with a flight between Kauai and Honolulu. The Go! agent at Lihue (who works for Pacific Air Cargo) was unable to check us through to Molokai. Once in Honolulu, although we’d already been TSA screened, we had to leave security, to both check in and be re-screened again.
We went directly to the Go! counter and their Honolulu agent (employed by Swissport) told us to check in at the Mokulele counter with the agent employed by Republic. Unlike us, our bag transferred without a problem.
On the return flight from Molokai, Mokulele did not provide TSA screening. We had to claim luggage in Honolulu, walk it to Go! plus go through TSA in order to check-in for the flight to Kauai.
Not only were we confused but so were the agents at each stop. Not a good sign.
Jeff believes that Go! Mokulele may discontinue the Grand Caravan service in the future. It is an odd-ball service for Mesa, which otherwise flies only CRJ and EMB jets together with Dash-8’s turbo-props. Go! has an existing partnership with Island Air which also allows it to provide service to Molokai and other smaller Hawaii airports. Given Go!’s proclivity for contracting everything but their mainline plane and crew, it is that much more likely.
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