Hawaii Airlines News

Hawaii Airline News | Two Flight Diversions + One New Route

A five hour flight that ends up taking two days, an angry passenger over the cost of a blanket, plus a new Hawaii route in today’s news.

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6 thoughts on “Hawaii Airline News | Two Flight Diversions + One New Route”

  1. I have been on Hawaiian flight when it is so cold that I just sat and shivered because I didn’t want to pay for the blanket. Do they keep it that cold so that more blankets are purchased? Yesterday flew in from San Diego to Kona on an Alaskan Airlines flight and some of the passengers in the back were cold and the flight attendant went up to the cockpit and asked to have the cabin temperature warmed and it was. Does Hawaiian not take in to consideration their passengers feelings?

    Also I will be so glad when another airline seriously takes on Hawaiian in their inner island flights!!! I am so tired of paying Hawaiian huge amounts of money for a 20 to 40 minute flight and then double that when there is not a direct flight between the two islands and a change has to be made in Honolulu.

    We live on the Hilo side of the island but we fly into Kona because we can get direct flights and it is then just cheaper to rent a car for the one way drive to Hilo (plus we can stop at Costco) than using Hawaiian to fly from the mainland to Hilo.

  2. Regarding the 66 year old gentleman who made the remark about the wood shed to a flight attendant, I would say the flight attendant should have been the one left off the flight back to Hawaii. Power plays like this on the part of employees remind us all that we have to look out for employees who don’t realize they are there to serve the public. That said, what IS Hawaiian’s policy? If there is not one for the attendant to quote, why not? Standard Procedure is there to protect both passengers and employees. Thanks for the heads up that what you think is a joke or a benign comment may not be and that you can never depend on how “friendly” are the “Hawaiian friendly skies”.

  3. Hi, would you be so kind as to share with me when the rates are lowest and best time to buy tickets from LAX to Honolulu? I plan to travel around May 4th and returning around May 18th. I also want to buy an additional 1 way ticket leaving when I do. Thanks much.

    1. Hi Carol.

      Cheapest price we are seeing in that market is about $500. But right now your dates aren’t on sale and they’re closer to $600. There is likely to be another chance at the lower fare.

      Aloha.

  4. Wow I just read the issue about the Blanket. I can’t believe y’all
    charge $12 for a Blanket! Come on y’all found the comment about the old fella taking someone behind a woodshed seriously!
    The fella is 66 years old and probably found your charge of $12 for a Blanket a bit obsurd- your airlines sounds like you’re nickel and diming passengers. Sounds like flight attendant and pilot found this to threatening but sounds like good judgment was not used. A little common sense and a free use of a Blanket would have avoided all this nonsense. What an inconvenience for your passengers. I’ll have to remember this when I choose an airlines when I fly to Hawaii. Better just bring my own blanket.

  5. I think a cultural misunderstanding led to a gross over reaction by HAL. ‘Takinrg someone behind the woodshed’, is a southernism for correcting someone, uasually verbally, seldom a physical threat. If the story was reported accuratly, the passenger was stating that he’d like to have a serious discussion with whomever initiated the charge, and was in no way a threat.

    The over reaction cost HAL a bunch.

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