Comments on: Mokulele Airlines: Updates On A Hidden Gem

By: iriss ferr

iriss ferr — Mon, 18 May 2009 22:20:38 +0000

I have flown Mokulele before to Oahu on their bigger plane- but my experience this past week- Maui to Kona and back was unbelievable! Only one other passenger and me on the way over, and then 4 days later, just me on the 9 seater commuter flight back with the young, handsome, polite pilot with an accent!! The closest experience I will have to my own private jet!!!

Mahalo to Mokulele Airlines- when I stated I felt bad that I was the only passenger- the pilot said enjoy your private jet ride!!!

By: Jeff

Jeff — Mon, 18 May 2009 04:18:25 +0000

Hi Susan,

I’m not sure how the confusion arose. The Mokulele website has two distinct schedules, one for the jet service (3-digit flight numbers) and one for the non-jet service (4-digit flight numbers). They do not offer jet service between Maui and Kona, only Cessna.

Aloha, Jeff

By: Susan Pueschel

Susan Pueschel — Mon, 18 May 2009 02:52:12 +0000

We booked a non-stop flight from Maui to Kona on their website. After purchasing the ticket (which was less than other competitors) we were asked to choose our seating on the lovely new Embraeur 170, which we did.

When we showed up at the Maui airport, there was an 8 passenger plane, not the Embraeur!! The weather was fair with no wind, so the flight was OK, but for those who have “issues” with very small plane – beware. There was nothing in the check-out process that told us. In fact, we were misled.

Needless to say, we didn’t fly back on the flight we had booked because of the small plane. We purchased another one-way ticket on another airline. I contacted Mokulele to ask for a voucher or refund, since their website was misleading. So far, a week later, I’ve hard nothing. Doubt we’ll use this airline in the future.

By: Pua

Pua — Sun, 17 May 2009 05:51:41 +0000

Great news for our Hawaii visitors, especially those who want to see different islands on one vacation. The new agreement with Expedia and the earlier and later flights will be most welcome by anybody flying Mokulele between islands. Mahalo, Rob.

Aloha, Pua
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