Comments on: Mokulele May Fold; What To Expect

By: Jeff

Jeff — Thu, 03 Sep 2009 22:50:35 +0000

Hi Mike,

I’m not surprised. What else can Mokulele do? As long as you charged on credit card (and likely if you did not), you should be fine. We don’t even know what is going to happen. Perhaps Mokulele hasn’t yet decided what to do themselves.

We certainly like Mokulele, and are sad to see these developments.

Aloha, Jeff

By: Russell

Russell — Thu, 03 Sep 2009 22:41:14 +0000

I had booked a flight for my wife and I (on Mokulele) for this upcoming November. After reading this post I immediately called Mokulele and was informed that if I cancelled my tickets, I would be charged a $25 cancellation fee per ticket. I was also told that the balance would not be credited to my credit card; rather, I would get a travel voucher good for 1 year.

After hearing these options, I told the sales rep that I was trying to cancel my tickets because I had heard that Mokulele might go out of business (I did not mention this website as my source). The sales rep reassured me that this was just a “rumor.”

I’m crossing my fingers that it is just a rumor but just in case I plan to look at flights via Hawaiian (of course I’ll check the cancellation policy before I book any back up tickets).

By: Jeff

Jeff — Thu, 03 Sep 2009 21:07:45 +0000

Hi Daniel and Mike,

Somehow I don’t think they’d fold that fast, but then again, in this industry and today’s economy, who knows.

If tickets are purchased with a credit card, there’s likely no problem. As big as Republic is, somehow I think they would arrange to have tickets honored by the other carriers anyway.

Aloha and thanks for writing,

Jeff

By: Daniel

Daniel — Thu, 03 Sep 2009 21:05:44 +0000

So glad I saw this…I was about to book KOA-HNL-LIH on Mokulele for Sept 20th…

By: Mike

Mike — Thu, 03 Sep 2009 20:58:39 +0000

Could they fold before November comes, or can they widthstand the storm? What would happen if they fold with our flights booked with them?