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53 thoughts on “Updated: More Airlines Extend Hawaii Travel Waivers Through 2021”
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Home » Blog » Hawaii Travel News » Updated: More Airlines Extend Hawaii Travel Waivers Through 2021
Aloha
As airlines adjust to market safe traveling to potential passengers will the middle seat be removed or unsold to provide personal/ social distancing. During flights?
Hi Judy.
That’s certainly being discussed. It doesn’t help with closeness of rows however. Hope to know more soon.
Aloha.
Good morning,
I have airline tics for September using both American and United. If I have to cancel it looks like I am ok with American but would have to cancel before April 30th for United? Have I interpreted this correctly? Do you anticipate this to change again possibly? We really want to come, just trying to cover our bases. Mahalo ☺
Hi Jo.
The airline policies are still in a state of flux, and are subject to interpretation by them on a case by case basis. That is clear from all of the recent comments. Also, it depends on when you bought your tickets. Hope that helps.
Aloha.
Aloha,
I received texts from Southwest last week Friday that my flights for tomorrow were cancelled. I contacted them on Monday about a refund and they accommodated without any issue. The customer service representative was awesome and helpful. The refund was posted yesterday on my credit card.
Mahalo for all the news and great info you provide always. Looking forward to visiting Kauai soon … hopefully.
Stay safe!
Hi Hanna.
Thank you!
Aloha.
Aloha,
Just wanted to give you and update on getting my Hawaiian Airlines refund. I had a trip which I booked on 2/12/19 for travel from LAX to OGG 5/19 -6/13. I used Hawaiian Miles for departure and Dollars for my return trip. I tried many times to get a refund but each time was told I can rebook for travel uses before 2/21 with no fare difference or rebook travel thru 2021 with fare difference. They told me only my 5/19 trip was cancelled not my return trip so they would not refund me. I am worried if I rebook for a later date there is a chance the airlines could claim bankrupt / restructure and I’m out the money. Today I contacted HA via text message and told them I have contacted DOT and wanted a full refund with my dollars refunded and my miles put back into my account. They immediately completed a full refund. Mahalo for all your advise.
A loyal follower.
Hi Adam.
Great job! Thanks for letting us and others know too, and your nice words.
Aloha.
Aloha, I just received a text from HA and they indicated my May 8 flight is not canceled. I decided to wait and see since I am willing to accept a fee voucher with expiration date 12/30/2021 instead of a refund. We will see what happens.
Mahalo
Hi Marilyn.
We have asked US DOT for clarification on this related to all the airlines. Will update as soon as we know more.
As always, thank you. Soon we’ll be celebrating ten years of comments from you on Beat of Hawaii.
Aloha.
Since the majority of us who visit these wonderful islands are idled in this terrible moment in world history, a simple suggestion, please: Would you caption the location of the great photos in your posts?
Many mahalos-
Hi Nick.
Yes, we’ll try to get back to that. Sorry.
Thank you for all of your comments over the past 8 years!
Aloha.
Thanks as always for your info. have checked American for weeks now. We have already cancelled our May trip going to Kauai on Southwest and Rapid Rewards miles were immediately returned. waited to cancel American return from Oahu to see if American would clarify Aadvantage miles reinstatement.
Please add to your story that American has also included the following statement in their update of “Travel Flexibility” in website section for tickets: “bought…before April 7, 2020, for travel through September 30, 2020.”
Also: “Includes all AAdvantage® award tickets.”
This means that we can cancel our return, get our miles reinstated, and rebook our trip to Kauai for anytime between now and December 2021. However, they have not changed charges for any difference in ticket price. This is unfortunate but at least we’ll get our miles back. Looking forward to returning to Kauai!
Hi Diane.
Thanks for this and all of your comments.
Aloha.
Aloha, Mahalo for your ongoing updates! We’ve rescheduled our Kauai trip to August and are hoping the island will be ready for visitors by then. Praying for a quick recovery for Hawaii and the rest of the world 🙏💞
Hi Donna.
Thank you.
Aloha.
Hello. I was wondering if you expect Southwest to extend Companion Pass into 2021?
Thank you.
Susan
Hi Susan.
That seems likely at this point. Hope to know more soon.
Aloha.
Hi. My travel dates to HNL from SE Georgia on Delta 4/28-5/16 hasn’t been cancelled, yet. I’m waiting for it to be cancelled by Delta. What should I do if the BQK – ATL is cancelled but not the ATL to LAX? Or if the LAX -HNL is cancelled? Can I ask for a refund? My flight is to HNL not LAX. Thank you for keeping us informed. Keep up the great work. Stay safe & healthy. AJ
Hi Juanita.
Thanks for sharing this. If it is all one ticket, it would seem that any leg not operating would let you cancel and refund the entire itinerary. Frustating to not have clarity from Delta on this. As other have suggested, try reaching out to them via social media messaging and see if you can get anywhere.
Aloha.