Updated June 23: This article has been picked up and written about by Travel Weekly, WalletPop, Hotel Chatter, Chris Elliott, Arthur Frommer and others. The conversation continues. Thank you. Updated June 4: I was asked on Twitter how many other such warnings exist on the TripAdvisor site. As of this morning I find a total of 92. The warnings […]
Hyatt Hotels Twitter can really help. In what may be an important indication of the future of Twitter in travel, the hotel chain has introduced their online virtual concierge. You can now contact your Hyatt hotel via Twitter with questions, or even just to tell them you’ll be arriving late. If you’re not yet on Twitter, maybe this is […]
We’ve both been flying around Hawaii on Mokulele Airline’s Embraer 170 jet service again. That is a big change for these two guys who have been Hawaiian Air’s most frequent fliers for years. Inter-island airfares are still cheap, so its a great time to see more than one island the next time you are in Hawaii. Since we last […]
U.S. domestic airlines charged us more than $1 billion last year for excess baggage, as reported today by CNN. Given that 2008 was the year the airlines started tightening the screws with the unpopular baggage fee, expect to see at least double or triple that number for 2009. In the last quarter of 2008 alone, the fees were one-half […]
In some much needed good news for Hawaii’s tourism-based economy yesterday, we began to see the fruition of our State’s work to encourage travel between Hawaii and Korea. Hawaiian Airlines is seeking approval to serve Seoul directly from Honolulu. Starting June 15, Hawaiian wants to significantly expand their code-share agreement with Korean Airlines. It was almost a year ago […]
As I’ve stated before, Go! may not be long for aviation. Many industry analysts have questioned their ongoing financial viability. For a plethora of reasons, both those stated below and not, I suggest flying Hawaiian, Mokulele, or Island Air. 1. Go! parent sells only other off-shore venture. Go!’s parent, Mesa Airlines, is in the process of selling its Chinese […]
Last night’s announcement that Superferry will be shutting down immediately came as no surprise to me. As I wrote on November 20: “Superferry is likely to cease operations. They have too high cost, too few riders, a rough winter ocean ahead, and an upcoming decision about a complete environmental impact study, among other problems.” The Hawaii Supreme Court ruled […]
Hawaii Superferry is not sustainable as a passenger ferry. Its problems are much worse than those the airlines are facing. This is because Superferry’s vessel, the Illikai, uses far more fuel per passenger than does an airplane. Last month, Superferry carried only 29% of its passenger load, according to USA Today. Low ridership occurred in spite of: $49 promotional […]