Hawaii Hotels: Extreme Staff Shortage And Now Expired Contracts

Do you want daily housekeeping at Hawaii hotels? Some hotel managers think not, but the employee union believes otherwise.

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87 thoughts on “Hawaii Hotels: Extreme Staff Shortage And Now Expired Contracts”

  1. No housekeeping experience recently in HI, however we have travelled to FL and NV this year. FL hotel chain only did full room cleaning if staying 5 days. For our 3 day visit we had to call for daily fresh towels and trash removal. In Las Vegas hotel still does daily cleaning as standard practice. Personally I’m fine with them not doing a daily cleaning unless we are staying more than 4 days. Having to call housekeeping for towels and trash removal is not a problem if they will still come in to the room to get the dirty towels and trash. If you need to leave them outside your door like we had to at a Hyatt a year ago it doesn’t seem too sanitary.

  2. Aloha,
    We stayed at the Bali hai on Kauai at the end of May. The housekeeping staff was wonderful! Granted that they only come in once during the week that we were there. However, we prefer that. Most often when we stay in hotels and resorts anywhere, we do not have housekeeping come in. We just leave up the “do not disturb” sign. I can certainly understand why hotel staff wants to be paid more. The hotels are charging more now. We love coming to Hawaii. It is my favorite vacation spot. We have another trip booked for February. Can’t wait to see the whales again !

  3. We just returned from a short vacation with 2 hotel stays. Housekeeping by request only. We asked for clean towels every day and the trash emptied every day. We were fine with that.

  4. The idea of a city requiring daily service, clearly just to pay back the local union for support, is the worst of politics. Some consumers prefer daily service, some don’t. Let the hotels figure out what their customers want and run their businesses accordingly. Politicians focus on running your city.

  5. No matter where I’m traveling, I want housekeeping services every day. The hotel chains are raising pricing and giving less service. Part of the fun in staying in a hotel is having someone else clean up after you. If the hotels don’t want to provide this service, they should offer a reduced rate. Sort of like airlines that offer lower fairs if you don’t check any luggage.

    2
  6. I’ve been an owner of very nice timeshares, including on Maui, for years, so in these cases, I am accustomed to non daily service, BUT that said, when I am paying today’s exorbitant prices for even a modest hotel room, I expect daily services/cleaning. It’s outrageous to expect to have to take out ones own trash in a hotel room IMO. I worked for many years for a hospitality company renowned for their guest services. Timeshares/villas? Midweek Trash &
    tidy is fine. Hotel rooms? No way. Should be daily. Guests that don’t want it can always call to advise.

    1
  7. Cleaners are transitioning to short-term rental cleaning en masse. They can make an average of $250-300 each cleaning, and are treated like royalty by the owners. That is multiples above what they make at hotels. Why would they stay?

  8. You bet I want Dailey housekeeping services. When paying over 600. A night for a room we expect impeccable service!!!! Who wants to reuse a towell???? I don’t reuse them at home and I surely don’t want to reuse one on vacation.

    15
  9. For years now, I have preferred not to have my room cleaned every day. On shorter stays of 3-4 days I go without if allowed. On week-long stays I’ll have it cleaned once or twice. The primary reason being fresh towels.
    I would rather be able to leave my things out around the room and not have to put everything away so it can be cleaned.

    18

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