Hawaiian Airlines puts its stake in the ground and shakes up Hawaii air travel with their new Airbus A321neo. New plane hits all the high notes, expect food.
30 thoughts on “Trip Report: Hawaiian Airlines A321neo Inaugural Flight”
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I am sad to hear the quality of food had gone down. That was one of the cool things about flying Hawaiian to and from the islands. I do wish they had more direct flights to outer islands like other airlines do.
Thanks for the review. I originally had my husband and myself booked in I think row 16 Extra Comfort seats that were two seats together instead of three. Then on HA seatmap a 3rd seat showed up on the aisle, so I moved us back to the Extra Comfort seats by the restrooms to get two seats together. I’d rather be closer to the front away from the restrooms. Did you notice if the forward Extra Comfort seats were a two or three? Right side of the plane. Sorry if that was confusing.
Hi Tiff.
Yes that front pair is two across and we’d suggest those. Lavatories aren’t a problem however as those waiting can’t encroach on your space due to the aircraft design.
Also just uploaded a seat map to the post where you can see all 8 seats that are two-across.
Aloha.
Thank you! So the seat guru map is more accurate than Hawaiian’s. The agent told me the extra seat added in row 16 was a jumpseat for an FA. I guess I’ll move us back to row 16.
Hi Tiff.
There are 3 seats. The jump seat for flight attendant plus the two regular premium seats. You may have company for a brief bit during take-off and landing. That part was fun and we enjoyed talking with the flight attendant.
Aloha.
Is there any flights from LAX. Price for comfort seats and First Class. As long as the are going to serve food way not upgrade to something of high class as it would bring more customers. Oh how I remember the old days when choices of meals were available.
Good article. I’m ready to fly!
Opening paragraph….”except” vs. your word “expect” ….. on food?
Hi Roger.
Thanks. Fixed.
Aloha.
We would love to see Hawaiian Airline servicing either Santa Maria or San Luis Obispo, CA in the near future. We have another trip planned in May of this year to Kona.
Our experience with Hawaiian Airline has always been very pleasing. For us it isn’t about the food, it’s about courtesy and safety.
Mahalo!
Nice, honest review of the pros/cons. I try to fly HA when I go to Maui. Hoping to go first class sometime! But until then, I’ll opt for the Extra Comfort seats. Thanks for the info!
I have no doubt, however, that even with the new comfortable aircraft, Hawaiian will keep the cabin temps cold in order to sell blankets…a traditional Hawaiian scam.
Typos in the first and last sentences:
“expect on food”
“The seats to not lie flat. ”
Thought you would like to know. . .
Hi John.
Thanks. Fixed.
Aloha.
I had the same chicken (teriyaki) sandwich your flight offered – pretty bad, very soggy, not much chicken = mostly bread. Friends had always exclaimed about Hawaiian air + the food – I don’t get it at all. Old plane charged for in-flight movies. AA does not. Glad I had movies loaded on ipad.
2018 Flexible dates for a family of 4 adults leaving LAX July 1 (July2-4) and leaving July 9 (10 to 14). Travelling from Los Angeles (all airports and times – including nights are possible) to Honolulu. This is just my family, but we have a total of 11 families travelling for a sports tournament and we are trying to find some of the best deals. Thank you / Mahalo for your time with this request.
Hi Peter.
Suggest calling group rate desks for 10 or more traveling together. Potential savings up to 10% or so. Hard to know what deals, if any, will present themselves for summer, as new routes will be coming online between now and then. Keep in mind your dates are among the most in demand and most expensive. Air and accommodations could be at or near sold out.
Aloha.