I just completed an 8-day car rental from Enterprise on Oahu. I was going to rent from Turo and found a suitable car at about $60 per day without insurance. By the time I added the insurance costs and an additional $75 cost for pickup and delivery to my family home I was better off using Enterprise and got a newer and bigger car.
My personal auto insurance policy would Not cover a car rental through Turo nor did my credit card car rental coverage.
We just got back from Honolulu and rented a range rover and had no problems whatsoever and it was a lot less expensive than a compact car at a car rental company and no standing in line or problems dropping it off or picking it up I would rent again
I just rented a Tesla Y on Turo for two weeks in Honolulu Hawaii and it was an amazing experience. Easy to book and the owner was friendly and helpful. Reasonable as well. My second time using Turo and won’t be my last.
We recently rented through Turo on Kauai because there were no regular rentals available. $100 per day including delivery and resort pick-up. No problems, good choice.
Thank you for all of your posts, I always enjoy reading them.
I feel this time you have only covered part of the story.
While everything you are describing is true, it’s only true for some Turo hosts. The majority of cars available on Turo in Hawaii are offered by hosts that manage fleets of cars, have legitimate business insurance and business financing in place.
Every time a Turo host cancels a reservation, that information will be added to the host’s reviews. Renters just need to do their due diligence by checking the reviews.
Renting from a Turo host with stellar reviews is still much more reliable and convenient than renting from a rental agency. If a rental agency runs out of cars, a reservation is worthless.
I experienced the exact same problem with Turo earlier this year. I booked a very nice VW Tiguan for about $55 a day before car rental prices skyrocketed. A few weeks before my trip the owner canceled the contract without explanation. I later saw the same car on Turo with an asking price double what I would have paid. Feeling alienated I booked with a corporate rental car company.
Aloha friends – one thing to be cautious of with Turo is if you have a problem while renting (mechanical or worse – like an accident) your Turo owner isn’t likely to have another vehicle they can quickly swap you into and get you back on the road.
I’m heading out on a NoCal road trip from SoCal & really thought long and hard about that. If I’m 600 miles from my pick up location I’m pretty much out of luck if something happens.
Then the call to my insurance company sealed the deal, even with my full coverage they will not cover a Turo rental.
I know many have a good experience…I just want the “comfort” of the name behind the rental.
Beat of Hawaii, I thought this article was well researched and written in a time where it’s difficult to get good, insightful local news. mahalo nui
Hi Kea.
Thank you. We’re glad that it was useful.
Aloha.
I just completed an 8-day car rental from Enterprise on Oahu. I was going to rent from Turo and found a suitable car at about $60 per day without insurance. By the time I added the insurance costs and an additional $75 cost for pickup and delivery to my family home I was better off using Enterprise and got a newer and bigger car.
My personal auto insurance policy would Not cover a car rental through Turo nor did my credit card car rental coverage.
We just got back from Honolulu and rented a range rover and had no problems whatsoever and it was a lot less expensive than a compact car at a car rental company and no standing in line or problems dropping it off or picking it up I would rent again
Yes, rental car company lines are ridiculous. My stepdad e we irks part time at one in Lihue, Kauai and people are waiting 1-2.5 hours.
I just rented a Tesla Y on Turo for two weeks in Honolulu Hawaii and it was an amazing experience. Easy to book and the owner was friendly and helpful. Reasonable as well. My second time using Turo and won’t be my last.
After being charged and paying $300 to Hertz for a rental car for 22 hours, I will Never rent a car from a rental car company again.
We recently rented through Turo on Kauai because there were no regular rentals available. $100 per day including delivery and resort pick-up. No problems, good choice.
Excellent reporting guys. I have a car on Kauai and am looking for a car on Maui and your article just made me feel a lot better about finding one.
Hi Greg.
Thanks. Good luck with that. It is getting better albeit slowly.
Aloha.
As with anything in life – If it’s too good to be true, it probably isn’t true!
Aloha,
Thank you for all of your posts, I always enjoy reading them.
I feel this time you have only covered part of the story.
While everything you are describing is true, it’s only true for some Turo hosts. The majority of cars available on Turo in Hawaii are offered by hosts that manage fleets of cars, have legitimate business insurance and business financing in place.
Every time a Turo host cancels a reservation, that information will be added to the host’s reviews. Renters just need to do their due diligence by checking the reviews.
Renting from a Turo host with stellar reviews is still much more reliable and convenient than renting from a rental agency. If a rental agency runs out of cars, a reservation is worthless.
Hi Tim.
Thanks. We appreciate your input re Turo.
Aloha.
I experienced the exact same problem with Turo earlier this year. I booked a very nice VW Tiguan for about $55 a day before car rental prices skyrocketed. A few weeks before my trip the owner canceled the contract without explanation. I later saw the same car on Turo with an asking price double what I would have paid. Feeling alienated I booked with a corporate rental car company.
Aloha friends – one thing to be cautious of with Turo is if you have a problem while renting (mechanical or worse – like an accident) your Turo owner isn’t likely to have another vehicle they can quickly swap you into and get you back on the road.
I’m heading out on a NoCal road trip from SoCal & really thought long and hard about that. If I’m 600 miles from my pick up location I’m pretty much out of luck if something happens.
Then the call to my insurance company sealed the deal, even with my full coverage they will not cover a Turo rental.
I know many have a good experience…I just want the “comfort” of the name behind the rental.