You’re worried about Marriott Kauai and we hear you. What this means for hotel guests and timeshare owners?
198 thoughts on “Update on Kauai Marriott | Changeover at Kauai Bubble Resort”
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Home » Blog » Hawaii Travel Tips » Update on Kauai Marriott | Changeover at Kauai Bubble Resort
Just yesterday I canceled Kauai Marriott Beach Club for Maui Ocean Club in April. I’m sad that this beautiful resort we own may never be a viable option for us again. We have had No communication from Board of Directors. It’s unacceptable.
More than that we have friends who worked for Marriott there and we are so sad that this is happening to them.
BEV F…
Why do you say that – the only part affected is the hotel. I posted twice yesterday about the reality of the situation and can’t wait to see the renovations end of 2021 when we come back in January 2022. (We’ll be there for three weeks in July/August 2020 as well.)
As a follow up to my comment… I did email the usually on-site Owner Relations Manager who normally responds within a day or two as we know each other personally. Granted, she might be on holiday vacation but I have yet to hear from her. KBC owners – we were the second owners to purchase and have owned there since June 1995 – have heard nothing from Marriott Vacation Club International which is the management of the timeshare units. If we don’t hear anything by the first of the year, I’m going to contact “Executive Complaints” at MVCI. Also, having been on the Board of Directors for one of the MVCI properties (Canyon Villas), I also have a personal connection with the MVCI Vice President who was on the Board during my tenure. I’ll certainly post the minute I hear anything!
Hi Barbara.
Thanks for helping!
Aloha.
Thank you Beat of Hawaii and Barbara M. We ended up staying at another resort on Kauai in October and went over to the Kauai Beach Club to try and speak with someone but no one had any answers. The only employees visible were security, front desk check in and Kauai Beach Club check in. Look forward to hearing your update as I’m curious how the common areas will also be handled between Sonesta hotel and Marriott timeshares.
Hi Lee.
Thanks. We will definitely update this story as we learn more.
Aloha.
LEE T…
The employees you usually see on the property are all Marriott Hotel employees. We get used to seeing them as “our” staff (i.e., KBC owners) but the only KBC staff are the ones in Owner Relations – everyone else is Marriott Hotel staff and the “hotel” was closed as far as I know. It will be interesting to see how it shakes out!
Thanks Barbara M. The Marriott employees were like visiting family every time we came back to stay. It was convenient having the service of a bellman take your luggage and groceries to the room and valet service since the parking lot is so far from the entrance. We had a huge increase in maintenance fees for next year. Please encourage MVCI to be more transparent with what access owners will have to the common areas and since you mentioned Sonesta is improving the pool and public areas, are owners having to share in the costs for this upgrade too?
I loved going to the Kauai Lagoons and playing golf there! It seems that The Timbers has had a negative effect on this Marriott!
I wonder what are the options for timeshare owners?
LINDA…
Timbers is viewed by the Marriott KBC owners as a pathetic attempt at misusing that “top of the hill” geography and certainly has not had any effect, none the less “negative” effect on the Marriott property. There is no competition. There is no similarity. There is no beach at Timbers!
Thanks
Thanks for the heads up regarding the Kauai Marriott. Any information on the Maui Marriott Ocean Club on Kaanapalii Beach?
Hi Jon.
That property is unrelated in terms of ownership and would not be impacted.
Aloha.
All, I suggest first considering the fact hotel owners pay hoteliers to run their hotels, not the other way around. This sounds like a minimum revenue guarantee built in to the contact that no one ever really considered being called to the table. I’m guessing SVC is using this clause to leverage changes that will benefit SVC during this unprecedented time that has devastated the travel industry. Also, should recognize MVWC, who owns and manages Timeshare properties is a totally separate publicly traded company.
My husband and I are timeshare owners at the Kauai Beach Club and this was the first I heard of any issues. I called Marriott and they said it’s the hotel not the timeshares that are affected. They further stated this was information from a blog and it may have false information. I quickly informed them the information I read on the blog was backed up by a news release on SVC’s website, so the information has been verified.
Thank you BOH for all the timely and accurate information on travel to our favorite place. I’ve told my family, friends, and co-workers this is the place to go to get up to date information on Hawaii travel.
Hi Lori.
Thanks. You aren’t the first one to report that Marriott has denied that this is happening.
Aloha.
Wow Marriott better come through for timeshare owners. Too bad to see this as this property is my favorite place to go.
I have a timeshare reservation for the Kauai Marriott Beach Resort in March 2021. I contacted Marriott and they knew nothing about this. They said it’s fake news. Is there another source that I can use to verify thus is true?
Hotel business being pretty well crushed everywhere. Iconic Palmer House in Chicago, Roosevelt Hotel in NYC both closing for good. I would expect more marginal hotels in HI to close but this one look more of just the owner firing the management company and taking over with their own partially owned management company. Sonestas are not bad but it’s not as well known as Marriott. Part of the problem that HI government does not seem to understand is that a most people need 3-6 months to plan a vacation (get time off, etc.) and they need a predicable set of hoops to jump to be able to plan with certainty. Seems they are about to lose the Xmas holiday period if they can’t not only deliver on a clear set of travel guidelines but advertise them as well. Also a problem is that I’d be expected to keep my kids out of school for two weeks quarantine if we leave New England. A week vacation becomes three weeks out of school.
B.o.H. continues to impress on their coverage of the pandemic impacts in HI. Thank you.
Hi Greg.
Thanks! Yes we saw both of those big-city hotel closures. There is a lot more that is going to change sadly.
Aloha.
These politicians need to prioritize on the survivability of Hawaii’s economy. Shuttering tourism is an economic bomb that ultimately will hurt everyone on the island, if it continues to explode. Hawaii has such an enviable economy. Tourists spray a $1000 a day when they visit Hawaii. Where do you find that kind of fortune elsewhere in the world?
Stop putting up a political front, institute the guidelines from Dr. Fauci, and start rescuing your state out of financial destruction.
Irene F
I agree with most of your comments except following Dr. Fauci guidelines. Dr. Fauci’s lies and incompetence is the root of all this mass confusion. That’s why people are revolting!
@Lou. Please know Fauci is a scientist and scientists’ views change due to observations and measurements. This seemly flip-flopping is natural in science and can sometimes be misread of as lying. Now, sometimes politics and policies (or a manipulative leader hounding you to tell lies) do get in the mix and scientists wander away from their path and do lie, but hey, I rather have a lying scientist than a lying politician any day because scientist like Fauci have a compass to follow, namely science; but, lying politicians have been permanently corrupted by power and rarely have moral compasses strong enough to fall back on. Follow the Fauci – as this man is back on the path.