Will Videos Instructing Maui Visitors On Aloha Help?

Updated: Baffling Maui Travel Advice Just Released By State of Hawaii

The most recent directives continue to leaves Maui visitors unclear. That’s resulted in an 80% drop in arrivals.

Continue reading

Leave a Comment

Comment policy:
* No political party references.
* No profanity, rudeness, personal attacks, or bullying.
* Hawaii-focused "only."
* No links or UPPER CASE text. English only.
* Use a real first name.
* 1,000 character limit.

Your email address will not be published. Required fields are marked *

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

241 thoughts on “Updated: Baffling Maui Travel Advice Just Released By State of Hawaii”

  1. My sister+ brother in law live on Maui + they said it was bad with lots of smoke and disruption … postpone going there for awhile

  2. You only criticize HTA and like so many others, you have no solutions.
    How is it that HTA is or has been repugnant?

    1
  3. My heart goes out to all of Hawaii and the people that have become lost in this horrible fire. Maui is our second home, and have been there 20 times. Our hearts are with all. My thoughts are scrambled and the words cannot begin to describe our sorrow for all

  4. Best organisations to donate
    Is Hawaii state acepting donations for Maui
    residents?
    I will be in Waikiki 2 weeks at my timeshare in Royal Kuhio
    Kathleen

  5. I was able to cancel my maui vacation with full refund from condo owner but my friends staying at same place were told they would not refund. Different condo owner. They plan to go so they don’t loose thousands. Any advice for them to get refund?

    4
    1. Susan when was your travel dates and your friend? Yes I was told cancellation policy is as is which I dont get full-refund. We are not going till October. I can still cancel to a point but only get 50% back.

      1. Same here, we are susposed to go 20-25 September – condo owner stated that this happened 15-20 miles from the condo – so no refund….Airlines (Hawaiian Airlines) said we can get a full refund or change to a later date – but not if we are losing thousands for the condo…..

        1
  6. It would be nice if airlines worked with Maui. If you had air flights and try to cancel or change especially American Airlines they don’t refund and they charge to change flights to another island they say airports r open they don’t care if you have no room due to the evacuation area. Everyone should work together. More notices saying what’s closed. We had reservations at the nanea villas and they have no services and the main hub says you get penalized for cancellation so close to reservations. Biggest problem is airlines not transferring flight money to new flight. Don’t need flight credit just use for new flight…..

    5
    1. We were flying United and had gotten a great rate from San Antonio, at $250 each. We were leaving the 17th, but we called and they changed it to the 13th. That flight was cancelled, and we called and rescheduled. No extra charge. We were amazed.

    1. It’s advised to postpone travel plans to Maui at this time. All resources are being focused on the residents of this island, during this catastrophic time!

      1
      1. “It is advised” – who is advising this? You? The government certainly isn’t advising people postpone travel plans to the Kihei/Wailea-Makena area.

        3
  7. The governor needs to state that travel to West Maui between now and the end of September will be limited to residents and workers. Tourists will not be allowed in due to the disaster. Six weeks is kind of a minimum…

    4
  8. I have traveled to Maui (Kaanapali) since 1982. I think of Maui as my Ohana. I am having to cancel my upcoming trip …scheduled for one week from today. 😪
    My heart goes out to all of the residents. So much has been lost and destroyed. As a Houli, I can only say… never let go of who you are! You are strong! I hope to return to you, God willing, when you are past this horrible devastation to your beloved island. Aloha! 🌺🙏❤️✝️🌺

    5
  9. Hello, I pay $2,400 a year for a deeded condo for taxes and maintenance on kanapali beach, does this mean no entry? Thank you!

    1
    1. Hi John.

      Yes that means no entry. You can check further if you’re on Maui. The police department has indicated you can ask questions of on-site staff at the Keopulani and Napili Park locations. However, do not call 911 or other police department non-emergency numbers to inquire.

      Aloha.

  10. We feel very sad for the people of Maui we hope the island recovers quickly.

    It might help the tourism aspect and the recovery if tourism can come in
    October or November and just stay away from the cleanup site and not interfere.

    Workers need to work for their families well being unless Govt assist will help them.

    It’s tough all around for everyone who knows Maui and how special a place it is for many.

    We cancelled our vacation to give room for those displaced. This is going to be a long process and you need to double the estimated time for recovery. Just getting through the task of recovering those lost and missing and then the equipment to fly in for cleanup…logistical nightmare. Visitors who do go there need to stay away from the site and let the volunteers and crews do their thing out of respect.

    There are other islands to visit or just plan on a road trip in the States. Maui will recover ….and we look forward to coming again once everything settles down. Maui is a magical place. God Bless all of the people there helping with the cleanup..and of course all of the families affected.

  11. Has anyone filed a trip cancellation claim with their travel insurance and heard back from them? I had a honeymoon planned September 2-8 staying at a condo in Kaanapali. We want to do the right thing and postpone our trip, however all of our vacation money is tied up in this non-refundable reservation.
    I purchased travel insurance, but since our condo seems to still be available, I’m not sure insurance will cover the claim. I reached out to our host on VRBO just this last weekend to see if they will cancel our reservation and am awaiting their response.
    I understand my vacation is the least important item on the agenda right now and will remain patient. I was just wondering if anyone has had any luck with travel insurance.
    Thanks,
    Jamie

    2
    1. I will be interested to hear what happens. I called because we are staying in Kaanapali in October and insurance wouldn’t give an answer. All they said was I have to cancel annd open a claim and it can take 30 days, guessing longer now.
      AirBnB said they only refunding till end of August other then that it is their normal cancel policy.
      Congratulations on your marriage. Hopefully you woll get good news.

      News media is going to have to soecify what parts of West Mauia not to visit because Kaanapali is in West Maui but that resort was not effected by fires which is why they are not giving full refund if I decide to cancel.

      3
      1. My husband called and was able to get through to our VRBO host, Vacation-Maui, and they were more than happy to issue a full refund. I won’t have to go through insurance after all. It saddens me to hear that other hosts are not doing the same.

        1. Hi Jamie.

          We’re happy to hear the long-time vacation rental manager you booked through was able to address your situation satisfactorily.

          Aloha.

          1
  12. I was there just the week before the fires that’s a second heaven I hurt so bad for the beautiful people on the islands we met Hawaiian people and I fell in Love with them ,if I get another chance I will go back Hawaii is such a peaceful state the love shows threw I pray every night for them and when they rebuild I Pray it will stay as it was .

  13. Aloha…our hearts are heavy with such great loss, however, those who survived need cash on island to survive and recover. Hopefully, there will be a balance found as soon as possible to achieve tourist dollars (employment), local housing along with workers to rebuild. Mega developers need to be kept well away by the local people. Kauai managed doing that for years and it has served the locals very well. It is up to the Lahaina people to decide their future not any who takes the opportunity to offer support with rebuild strings attached that may not be in the locals longer out best interest. I hope too that after the relief funds available to locals are distributed (however long that may take in terms of months/years), that gov’ts and relief agencies will also be there with mega donations for rebuild dollars. That historical area of Maui’s paradise doesn’t need to be ‘paved’ over as a rich playground. Local people need jobs (tourists) to be able stay on island or there will be a secondary man made economic disaster coming to those who survived &/or live on island that were not affected directly by the fire/s. This tragedy is way too close to the pandemic and its economic recovery….simply heartbreaking on so so so many fronts.

    2
  14. Hello. I just came across this website. Thank you for posting this information! We are supposed to travel 9/10-9/15 to Maui and would be staying at a resort in Wailea. We want to be respectful and do the right thing. It’s been so heartbreaking watching what’s happened to beautiful Maui. There’s a lot of mixed messages going around about traveling, and I don’t want to sound insensitive with my question. We want to know if we should proceed traveling to the south part of the island? Thank you!

    1. Hi Helen.

      As we commented earlier today, it’s a personal decision and you’ll read a wide range of emotional opinions. There is nothing preventing you from visiting South Maui.

      Aloha.

      1
  15. Thanks for the update and comments from locals. I’ve visited Maui and Lahaina several times and it is heartbreaking. I have my return booked for October to Kihei & like many others have stated there isn’t a lot of direction of best action to make. Thanks for the Mayor & Gov address. I’ll watch that as I still wait and see what to do…if I do visit at minimum a visit to Costco to buy supplies to donate will be priority.

  16. I’ve been here in Kihei before the fires started, and I’m still here. The local people here are really worried about knee-jerk news sources telling visitors to stay home. Life goes on here on the south side. I see no reason why travelers should avoid the other areas of Maui that are and will remain open for business. The common response here is : “What about us? We need to make a living too! How can we survive if again the tourist trade is interrupted by an unforeseen event that in this case doesn’t even affect us?” I say come to the south side. Kihei is fine. Wailea is fine. It’s up to you to make your own decision. It almost seems the battle is between the kanaka and the younger generation. Yes, we do grieve along with those who lost so much, and wish them the best with our donations of cash and goods, but let the rest of us live on.

    19
    1. I agree, Im heading to Kihei next month and will support
      the local businesses. Will see if there are any volunteer opportunities
      as well.

      4
  17. Mixed messaging for sure. It is unfortunate a selfish few went around barricades into Lahaina to get their social media posts. This has now created more work for the police dept. to man a semi-permanent check point. I wonder how long they will cut off west maui ? With power getting quickly restored, there are a lot of small businesses north of Lahaina that will want to get up and running again, and probably cannot get by with just west maui residents.

    1

Scroll to Top