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152 thoughts on “Decisive Maui Travel Rules Released | No Mixed messages”

  1. Mahalo my husband and i visited oahu last june what a beautiful place to live and play so romantic and laid back we want to move there…..that being said ive always wanted to visit maui that was next on my list next year october 2024 but we decided to go to oahu and kauai instead give the people time to heal from the devastaion i was wanting to go to piea mommas fish house and the road to hana but i will wait a couple years out of respect to the ones lost in this tragic time i love the aloha spirit and people it truly is no where quit like the islands so close to my heart and soul i support small business and will continue to buy hawaiian even before the fires …..maui strong …..

    1. Dawn just so you know. Paia and Hana are on the opposite side of the affected area. The officials are encouraging visiting those areas. It is still a beautiful side of the island and would help out the economy greatly while giving the westside their time to start healing. I would advise if you do come to make a reservation at Mama’s before you come. We came nearing the end of Covid (9/21), and we called to make a reservation 8/21 and it was full up. I would venture with more people visiting that side, that might be true again.

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  2. I am a resident of West Maui that works at a resort. I can only speak to my experience. I was at work the day all this happened and for 12 plus hours every day for the first 6 days until we could get relief. Most of our guests were lovely and understanding; some were not. There was literally 6 of us running a resort that normally has 37 employees. Of that, 3 of them had lost everything in the fires. Come to find in total 6 lost everything and one has a family member still missing.
    Our resort will not lay anyone off. During Covid, no one was laid off and it will be the same now. Will it be the same for other resorts? No. I have many friends laid off from the big hotels and condo resorts.
    I am deeply torn about this subject. I do not want people to lose their jobs or remaining businesses to go under due to lack of customers, but at this point there is only a handful of places open. I had to get a ride to the other side to get groceries (they are slowly coming back to Time’s and Napili Market). I have seen 4 restaurants open. In a nutshell, I do not want to have to compete with visitors for resources, but I don’t want them to be disappointed either when they come and very few places are open for business. I guess if the people come, the businesses will follow. If you must come to West Maui, please, please, please be respectful and know many people you will interact with lost everything.
    Just my two cents.

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    1. Shout out from Honokowai. Glad to hear you are safe. We made it through Covid without any layoffs, too, and expect to do the same now. All of our staff and families are living at the property because they all lost everything, but we are able to house and support them. Some shop at Times, some go to the other side, and some just pick up meals in Lahaina and Napili every day.

      4
  3. I have a prepaid reservation at the Kuleana Resort in West Maui Oct 9 thru Oct 16 2023. I am assuming I could not go there until Oct 17 per current directive. I have not been able to get in touch with The Kuleana Resort or their parent co. Destination Maui in Kihei. Are there any agencies or could you direct me to a way to get in touch with them. So sad about everything. Maui IS strong.

    1
    1. Hi Mike.

      To our knowledge Destination Maui is a property management company that represents units that they do not own, and is not a parent company of the resort. There should be a way to reach one of them if you continue to try, although they may have limited staff and be overwhelmed.

      Aloha.

      2
    2. The DMI main office number is 808-879-0080, M-F, 9:00 – 4:00. The front desk at Kuleana has been closed since the fires and I don’t have a date when it will reopen. Almost all of the staffs at Kuleana lost their homes, and at least some of the people at DMI did, also. That office is in Kihei, but some of them lived on this side. They are working on it. I’ll send them a message to look for Mike M arriving on 10/9 and see if that shakes anything loose.

      *I don’t want to hijack the thread or make the forum this granular a resource, there are other places for that, and I don’t have the resources to monitor it for that or knowledge beyond this specific property to offer any worthwhile help.

      2
  4. I am devasted for the people of Maui.

    For the tragic loss of life, homes, businesses, for the deep innate representations of spiritual and cultural beliefs as well as historic treasures of a way of life that not everyone understands or appreciates. It is a shame that people choose not to be respectful of any loss, let alone a loss of this magnitude.

    Having visited family / friends in Maui, and not have visited Lahaina is regretful. I felt a deep connection to Wai’ anapanapa, like nothing I had ever experienced before.

    The local government is stating, come to Maui as the rest of the island is open. Why I didn’t realize before, but recognize now, tourists are not wanted. This is being broadcast to us, visitors. Some locals and business owners say come. Some say stay away, we don’t want you.

    So, what do we, those who do not live on Maui do? Those who do not live on any of the islands of Hawai’i. I think some are hesitant to return, or to come due to wishes of some of the people of Maui as we do not know how we will be received.

    4
    1. Hi SG.

      Sorry to say there is no easy answer and the controversies regarding tourism in Hawaii have been ongoing for years. You can certainly expect to have a great time, even though every person on the island won’t be welcoming you with open arms.

      Aloha.

      1
  5. has the governor or mayor of maui put in place a moratorium on real estate sales???to protect Lahaina from developers etc? is this possible? thank you

    Mary m

    1
    1. Hi Mary.

      We don’t know what is even possible legally, and what may happen in that regard. It is largely outside of our area, but we do follow it personally.

      Aloha.

      1
  6. Wow! Thankfully Governor Josh has rallied the “troops” and has everyone singing the same song. Perhaps I missed something. But, I recall Don Ho reminding all of us, “It ain’t just the rain that keeps Hawai’i green”. Perhaps the HTA finally got Don’s message!
    Jim E

  7. My heart goes out to all of Maui and those who have lost loved ones, their homes, and their livelihood in the devastating Lahaina fire and the fires in the other parts of Maui. I’m also glad that there is now a more clear “visit Maui” message. I respect and understand the message to stay away from Lahaina. However, I feel awful and sad for all of the properties, businesses and the local people who live and work on the west side of Maui a few miles north of Lahaina where there is no fire damage and everything is intact. I really hope there will be financial support for that northern portion of the island so they can survive financially through October 17, assuming visitors will return immediately.

    1
  8. I think this idea is not supportive of the regions of West Maui other than Lahaina. Why are we punishing the residence, resorts, restaurants that work in other areas of West Maui? Where is there income base? Government once again is destroying the livelihood of others. We all respect and are devastated by Lahaina and all that was lost…but we need to keep workers in restaurants, resorts, businesses,
    etc. busy to survive. I’m sure the government with all its’ wealth never considers this. They just make the rules not even considering the outcome to West Maui. Sad…

    10
    1. Linda, agreed. I think the Gov is being very short sighted. It takes time to make travel plans, etc. It will take time for Kaanapali, Napili, and on and on to ramp up.

      2
  9. I had a trip to W. Maui planned for September 14. After one week to let my air bnb host absorb the tragedy I reached out and asked for a full refund so that I could find another location. I thought about avoiding Maui all together because its just too sad. After reading more about how Maui needs the tourism I decided to visit Kihei instead and Im looking forward to exploring this side of Maui and supporting the island respectfully.

    6
  10. Aloha,
    I agree! No visitors to West Maui at this time. Please respect the the people of Lahaina by not going to West Maui. They need time to recover and grieve. Nosey spectators and gawkers are not welcome.
    The rest of Maui is open for visitors. Mahalo

    8
    1. Lyn J. not very much Aloha from you. Why do you assume we are “Nosey and gawkers”? Perhaps we have donated to the cause, perhaps we have lost people? I could go on, but what is the point. Your comments are hurtful. While I haven’t lost anything material, my heart grieves for the people of Lahaina. I have cried with them on a daily basis. My family and I have come every year since 1995. We have spent dollars in the local economy and we have made a lifetime of memories. We consider the people of Lahaina and West Maui our Ohana.

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    2. Please speak with West Maui landscapers, cleaners, restaurant owners, etc. Until financial compensation for their two months of lost wages is arranged (in one of the most expensive places in the world), a plan to shut West Maui is effectively kicking them when they’re already down.

      2
  11. Seems pretty clear. Of course West Maui should be avoided, but travel to other areas of Maui is helping support the recovery effort. The only other option would be not traveling to Maui at all. Can’t see how not supporting the people who are open, working and needs your business does any good?
    People still have to work and feed their families. Not only for a salary but also for their emotional well being. Maui will have a long and difficult rebuilding ahead of them, hopefully political infighting and social media won’t sabotage the efforts.

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      1. Thanks and I suspect the Kaanapali area will be opened sooner rather than later. Right now the area is providing a lot of much needed housing in the resorts for the victims. Safe to say tourist traffic through the Lahaina area is not a great idea at this time. But Kaanapali is such a beautiful area and that will certainly be crucial to the return of tourism. Hopefully the balance and timing will be worked out unimpaired by special interests!

        3
  12. I think that we’ve really confused potential visitors. Everyone on BOH knows the geography of Maui. This isn’t the case for the average visitor. To date they’ve heard:

    1. Maui is closed – Everybody out
    2. Wait – South Maui is still open, Please come support Maui
    3.The west side is closed until October 17th, but South Maui is still open

    I fear that many will simply roll their eyes and decide to go to a different island or skip Hawaii all together until a later date. Miscommunication from the government has made a terrible situation much worse.

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    1. Its clear now here on BOH, so you should feel more comfortable in a decision.3.The west side is closed until October 17th, but South Maui is still open.

      Please feel free to look at Any maps, especially on the Hawaiian Isles and learn and read about history, islands, land, neighborhoods, and its people. It will help you make not only an informed decision, but will help you with any other future travels you will make in life.

      3
  13. I have a couple of issues with this article.

    Decisive Maui Travel Rules Released | No Mixed messages

    Really? If you only get your info from government and HTA maybe, but it’s 2023 far more individuals get their info from social media where there’s still a lot of mixed messaging going on.

    “When you come, you will support our local economy and help speed the recovery of the people that are suffering right now.”

    As I’ve stated before feel bad for folks on Maui, but not my job to save Maui’s economy. This is a message not only do we demanding you to come back, but we’re going to tell you how to spend your time and where to spend your money. Not me.

    One other thing has there been a guideline provided by government or travel industry on how many tourist Maui can except at this time.

    2
    1. Social media is a slippery slope. In many cases it’s undermined common sense, respectful exchanges of ideas and pragmatic thinking with finger pointing, name calling and conspiracy theories. Social media can be a force of good or bad, but you have to step back and make up your own mind. What happened was unprecedented and lessons need to be learned, but right now all that matters is the immediate support of the people in Maui and how best to do that. Throwing stones and blame around helps nothing.

      3
      1. Well “blaming” may help if it wakes some up to the mistakes made that cost people and animal lives! This was Preventable!

        2
    2. Love the comments they are spot on.

      We don’t want you but we need your money from tourism and donations.

      If they aren’t careful the will drive away people.

      2
  14. Mahalo Beat of Hawaii for this information.
    When I start obeying the government and HTA mandates, you’ll know I’m seriously impared.
    As you know, I’m off Island right now tending to family in hospital and would appreciate any prayers available.
    That being said, I fully intend to come home asap and that’ll be to stay in Kaanapali, and bring the rest of my remaining family with me to mourn, honor and eventually celebrate the lives of those lost in the fires.
    The State of Hawai’i can’t dictate where we go and when, as that’s clear by the carefully worded statements.
    Politicians are guilty of this mess and only time and our people’s resilience will get us out of the mess they created.
    For now, we honor those lost, celebrate their lives and look forward to Lahaina Rising like the Phoenix from the ashes.
    Kindness to one another while we all adjust to our new lives.
    Patience and love to all as we navigate our new, now.
    Mahalo Nui Loa for all you do for everyone.
    Aloha and blessings always.
    You’re my heroes.

    7
  15. So what happens to businesses and employees in Napili, Kaanapali, and Kapalua? This seems to be another poorly thought out directive along the same lines as the early statements that killed tourism island wide.

    This is going to ass uncertainty for travelers which is never a good thing for tourism.

    11
  16. Lahaina is completely physically/emotionally devasted and restricting travel to West Maui would seem to make sense during this initial time of cleanup and emotional healing and realignment with the “new normal” for those who have lost loved ones, homes, and businesses. I’m curious of the Oct 17th date selection though as cleanup and emotional healing will take significantly longer than that to achieve. I’d predict this is going to turn out just like the pandemic messaging when dates of when travel would be allowed back onto the island were changed over and over and over again. This was equally as frustrating for the tourists looking to plan trips to Maui as was for the businesses trying the plan staffing/hiring and supply chain issues preparing for those travelers. I’m also very interested in how the decision to close all travel to west Maui is impacting the communities of Ka’anapali/Napili/Kapalua. With such a heavy reliance on tourism in those communities, I can only imagine massive layoffs are in the near future and on the heels of those businesses barely recovering from the pandemic shutdown that this shutdown may permanently put many of of business for good. The “trickle-down” economic impact may be similar to that of Lahaina even though those communities were untouched by the fire. Just wondering if there wasn’t some way to keep those communities economically viable while still allowing Lahaina cleanup and emotional recovery efforts to commence.

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  17. I appreciate reading the clarification. My prayers continue for my beautiful home state of Hawai’i and for healing for the precious people of Lahaina.

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  18. Perhaps I’m missing something, but I still keep seeing ‘should not’, rather than ‘shall no’ travel to West Maui’. And I was surprised to see the resorts north of Lahaina Town included in the ‘ban’. What about the visitors already there, are the resorts ‘closed’ until mid-October? Still some questions here.

    1
    1. Hi Dennis.

      We checked with four resorts in areas north of Lahaina today and all indicated that they are closed to visitors. The date of effect is new of as of last night from the state.

      Aloha.

      1. The Marriott website shows availability at the Westin, Sheraton, and Ritz for the night of 21 Sep 23. Are utilities restored to Kaanapali and Kapalua now?

        1
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