Maui

Updated: Maui Travel Must Remain On Hold For Now

Planning Maui vacations in the short term is tricky.

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156 thoughts on “Updated: Maui Travel Must Remain On Hold For Now”

  1. We are very sad to hear of the devastation because of the fire and winds in Maui:(. We stayed on Maui four times and loved going there every year for our anniversary. Old Lahaina Luau was our favorite! Love to the people of Maui😍💕💕

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  2. My sister was planning to visit Kihei on 8/13. She has requested a refund from VRBO, based on the govt request to avoid inbound travel. She is unable to get a refund. What recourse does she have?

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  3. Our thoughts & prayers are with the people of Maui who have lost everything. I know it will take a long time to heal. God bless everyone.

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  4. Hi, thank you for this. Our thoughts and prayers are with Maui. At this time we are dealing with an Airbnb host who is refusing to refund us. We were supposed to stay 4 miles north of Lahaina starting 8/23. The host is telling us they will not refund us because everything is fine there and that we can still come.

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    1. The power is out all the way to Kapalua , and probably will not be fixed for a month. Yeah, I had similar situation during covid. Only got 50% back despite there was no way to even get to the islands.

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  5. We have been able to speak with our son via a neighbor’s Starlink connection, whose family lives in the Napili area. Everything there is fine, but they are without power, cell service and the market is limited in what they can do. It is operating limited hours, allowing only a few people in at a time and everything is cash basis as the electronics do not work. Residents are somewhat stuck due to the fact that gas stations are without power to pump gas.

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  6. Yeah, I have travel plans there in mid september. So far no refund from VRBO. Im staying in Kihei. Like other comments, I will wait it out and whatever the guidance is from Maui County. As of the press conf. last night, Maui mayor said the rest of Maui is open. But, I would still assume they would not want a lot of visitors for at least the rest of this month, including cruise ships. The power could be out in West Maui for a month. That is going to impact a lot of residents and business’s. There going to need help recovering. Should I complete my trip in September, I will see if there are any volunteer opportunities. I used to live there, so I know some people I can reach out to. Stay safe everyone !

    Aloha !

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  7. What are you hearing from the local management companies? Quam, Parrish, KBM? We have a reservation beginning August 25 with KBM and reached out yesterday but they have not responded.

  8. How staggeringly unprepared Maui was for a crisis! Where was the water in hydrants? What happened to the siren system that could have warned people to evacuate early.

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  9. Lahaina is my favorite place in the world. Devastated to see what happened. Hoping for everyone to be safe and for my lovely Lahaina to recover❤️
    My thoughts are with you

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  10. My daughter has a trip planned Aug 31st thru Sept 7th staying in Kihei. She wants to switch her trip to a different island feeling time is not right to visit — understanding island economy needs visitor dollars, but area resources need to be focused on residents dealing with lives turned upside down. Airline and Airbnb host at this time are not being flexible in any way shape or form — saying travel arrival after Aug 15th is no issue and cancellation or changes are not warranted. No doubt Airbnb hosts unwilling to allow cancellations/refunds because unlikely they can rebook someone else so they “loose” $$$ — but come on, betting most of these hosts don’t even live on the Island so completely unconcerned about already stressed resources being stretched further by their bringing travelers into the area.

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  11. Thank you for the update, so if we have reservations in January 2024, in Ka’anapali, you are asking us to cancel? Just being sure I understand as you didn’t state when reservations could resume.

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  12. What a tragedy. Keep us posted. Thank you for the update. Thoughts and prayers are with your residents of Maui and your beautiful island. I had my honeymoon there 30 years ago. I remember seeing whales breach from the Westin. Beautiful memories!

  13. We are supposed to be staying at the Papakea Resort on 8/30. The VRBO property owner said absolutely not to a refund because the condo is still standing. Also a off island owner.

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  14. My thoughts and prayers go out to the island of Maui and its peoples. May God bless you and take care of you 💔🙏
    #staystrong

  15. The banyan tree will live, the the kingdom will live, the aina will recover, kanakas will remain, kahunas will return, imua!

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  16. We are praying for the residents of Maui. In response to the question about experiences with Airbnb hosts, I had a reservation with an Airbnb in Wailea beginning on 8/17 and felt I had no choice but to cancel. The host (who is not a resident and not currently there) did not allow a full refund stating that it was still safe to stay there. This conflicts with other guidance about travel to Maui given the state of emergency.

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    1. We had 2 condos reserved through VRBO, both in the West Maui/Ka’anapali area for 8/11-8/20. One host refunded us in full, the other was willing to move our dates.
      When trying to cancel a few other things, we have run into businesses saying it’s just Lahaina and we should still come. It Is frustrating hearing different things from different places. We ultimately decided to heed the governor’s request to cancel our plans for time being. Hopefully we will be able to come back when Maui’s infrastructure can handle tourism again!

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      1. Hi Natasha.

        With what we are learning just today, may we suggest that your decision was very wise. We look forward to welcoming you again.

        Aloha.

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  17. I am hoping someone can cover what the emergency response system process was for this crisis. When did they alert the public to evacuate? By what means were they alerted and when? Did they sound the emergency alert sirens ? Although I know it was an unprecedented circumstance, I have not heard much about this, and suspect the authorities may have severely dropped the ball on this one. Aren’t fire chiefs trained to know that brush fires + strong winds is extremely dangerous?

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    1. I am a timeshare owner in maui for the last 20 years. Many times I would ee brush fires in the hills above Lahaina and hoped that the flames would be able to be controlled before they reached the highway and town. Now it happened. If Maui Fire abatement program was on top of it there would not be that brush on the hill. There would be a fire break there. Yes the winds were high. But all systems were overwhelmed and like Lt. GIVENIR Luke Saud not ready. SHE said itvwas not anticipated that a hurricane would cause such winds to cause such conditions for the tragedy. Sge is right. Maui did not anticipate. Not prepared.

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  18. With prayers 🙏
    Would love to know the status of the Catholic Church in Lahaina . May God provide hope and strength to all who are suffering

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    1. From our son, we heard that the school at Sacred Heart survived, no word on the church itself. As always early reports can be wrong.

    2. Mary, I read an interview Thursday of a priest at Maria Lanakila church. He said the Church was not burned. Praise God! Part of Sacred Hearts school was damaged; roof blew off. Most importantly, he was asking for prayers. They are working full time with kokua (help) for all who live there.

  19. People . . . please take a step back to look at this.
    You/we have had vacation plans disrupted. Poor us.
    Lahaina is reduced to rubble. So many Maui residents have lost every single thing that was precious to them–people, home, pets, possessions, family heirlooms, local history, livelihoods.
    Maybe your/our condo and flight reservations for a vacation in paradise should just be put on the back burner for a while.
    My heart breaks for what has been lost on Maui.
    I don’t know the Hawaiian word for “blessings,” but I send them just the same.

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  20. My heart goes out to the residents on our beloved Maui.
    This is just devastating and heartbreaking in so many ways.
    Mahalo, BoH, for the updates.
    We have a trip planned to Maui in December (we’ve been visiting almost yearly since 1998), and if there are volunteer opportunities, we plan to help where we can.

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    1. Hi Donna.

      Thanks. We hope to have more information and it will be posted on here as soon as we do. Please check back.

      Aloha.

      1
  21. Thanks for this informative article. We canceled our trip 8/17 today. I love Maui and my heart breaks for all the people on Maui. It really saddens me to think of what they are going through.

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  22. There’s been a lot of posting on social media on should I cancel our stay on Maui.

    We’re booked for an October stay in Wailea our plan is to be patient and wait for Hawaiian authorities recommendations. Up to a week before our planned trip I can cancel for full refund. At that time if authorities say stay home we’ll stay home. (I pasted this from a Facebook post I made earlier today)

    With that said it seems area’s of Maui not affected by fire are going on business as usual. There’s been no big run on grocery stores, Costco or Walmart. The main port of delivery of goods was not damaged.

    I viewed Grand Wailea’s webcam it look like business as usual.

    I lived through the 2018 Paradise wildfire the worst thing that happened after the fire was businesses that weren’t lost to fire closed due to a lack of business.

    The first week or two after the fire will be rough, but if area’s that didn’t sustain damage aren’t allowed to conduct business you will be inviting a second economic tragedy of great suffering of those who need work to pay bills and feed their families.

    As stated above don’t panic cancel your trip to Maui instead let things playout be patient and informed if it doesn’t make sence to go then stay home.

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  23. This is truly devastating. We are frequent Hawaii travelers and our hearts hurt for Hawaii and it’s people. Praying that they are able to come together, remain strong, and recover.

    While talking to our 5.5 year old daughter about this today, she said she wanted to help. We are going to hold a lemonade stand (Aloha Abby’s Lemonade 🌺) and donate every dollar earned to help Hawaii. ❤️

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  24. My friend and I have reservations at Napili Point Resort for Aug 21st -Aug 31st. She says we should go to help support the economy but I’m not sure. Any thoughts?

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    1. Barbara,
      Mahalo to you and your friend for wanting to help, but I assure you west Maui will not be ready for visitors in a week or two. There is no electricity, no cell service, and no gasoline on this side of the island. We own a home that is normally filled with tourist at this time, but it is it will be used to house people who have lost their homes. I hope other homeowners are doing the same. Again, thank you for wanting to help, but please consider donating to one of the charities that are on the ground, providing assistance. Mahalo Nui Loa

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  25. I have seen many comments on social media from people who said they don’t want to lose their hard earned money because their airbnb or resort will not refund them so they are coming.
    The one reply that stood out was “how can I possibly drive through Lahaina to Kaanapali for a vacation right now”?
    We live in Kihei and we are sad…our neighbors and friends are sad. Even of you did not know anyone or have family you are still impacted. We are already seeing groceries and supplies impacted with those that came south side instead of leaving. Please let the island heal and give it time. Like above wait a few weeks or a month and see what happens. Maui is strong and it will recover!

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  26. Once again thank you for the timely info. I relied on some of the information when we planned our trip to Maui in 21 with the Covid craziness. I am so grateful now that we went and got to see Lahaina before the fires. It was a special trip for personal reasons and giving Covid the one finger salute. Now I’m back, although I haven’t left, to get updates on a place that is so special to me. From everything I’m finding all of the places that made an impact are gone. I hope that the Banyan tree survives and becomes the symbol of surviving this tragedy. Love and prayers to all those affected and especially for your friends.

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  27. I love Hawaii and Maui, and I pray that she perseveres through this unimaginable tragedy. I have waked rent street many times. Drove the roads. Ate in the restaurants, shopped in the shops….be safe be well and Maui no Ka ‘oi
    Auē, ke aloha ē,
    U‘i roselani ē,
    Nani Haleakalā,
    Ku‘u home ‘o Maui nō ka ‘oi,
    Ku‘u home ‘o Maui nō ka ‘oi.

    Oh, the love [I feel]!
    For the roselani beauty
    So lovely is Haleakalā
    My home, Maui is the best!
    My home, Maui is the best!

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      1. This is a great website. I have been looking for Information all day. My husband and friends were due to arrive on Maui Monday the 14th and couldn’t get any answers due to down powerlines and internet outages. We have decided to reschedule our trip until after then 1st of the year. We will do whatever we can to support our loved one’s on the island and pray for all affected. This is so devastating and Maui will get through this. Thoughts and prayers to all…

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        1. Hi Netty.

          Thank you. From every report we are getting, that was a very wise move. Wishing you happy travels when you return.

          Aloha.

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    1. Hello— do you have information as to how much fire damage, if any, occurred to the homes in the Puamana resort next to Lahaina?
      Thanks.

      1. As far as I can tell, it looks like pretty much or all of Puamana was destroyed. It seems like this is about where the fires ended — they didn’t go up the hill on Hokiokio Place nor further south to Launiupoko Park. None of the houses in Launiupoko up Kai Hele Ku St. were affected.

  28. I love Lahaina and have visited many times. It is very sad to see their museums and history be destroyed. It was such a beautiful place to visit. It will probably take years to rebuild. I usually stay at the Royal Lahaina resort. If Kaanapali survives there are some things to do there, but it is not the same as the Lahaina town.

  29. Aloha BoH. This entire experience has been heartbreaking to watch unfold. We visit the islands no less than 2x a year, with Maui & Big Island favorites. We have a trip on the books for late September in Ma’alaea and another for February (also Ma’alaea). We won’t cancel today, but it’s so difficult to think about what our friends and family on island are dealing with, I almost did cancel. We’re going to come, and support, this beautiful place. We never have been “tourists” but more ‘visitors’ with a love of all things Hawaiiana. We lay low, eat & shop local and do a few fun excursions (whale watching!). This upcoming trip will be very reminiscent of our first time back after Covid days. We will stay close to “home” appreciating the natural beauty in “our” backyard. We will share what we have and will be grateful we have the means to do so. Maui no ka oi.

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  30. Thank you, BOH, for your always timely information about our beloved Maui. We had plans to stay in Kaanapali at our favorite condo (VRBO) arriving on 11/10, but have decided to cancel our trip. The damage to Lahaina and other areas will take a long time to sort out and repair/restore. We think it best to stay away at this time and let the attention be put on the displaced residents who need the help so desperately. Mahalo.

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    1. Pam thank you for your compassionate and unselfish response in postponing your visit. True Aloha. Giving residents the space they need to find their footing, hopefully have spaces to live that would normally be occupied by travelers and supplies as well. Roadways have been damaged and vehicles lost as well. It will take months for cars to be shipped in. Rental cars may be needed by residents and roadways don’t need to be overused due to tourism. As they navigate through this know your decision is appreciated. Mahalo

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  31. This is not a time to worry about a ruined vacation. The Big Island, Oahu and Kauai are open for business.

    What many do not realize is that there is one hospital on Maui. In normal times they are always at 90% capacity. Throw in any disaster and they are overwhelmed.

    Like you gentleman stated, all of these people who lost homes will need to find places to live. The state may have to find ways to find housing for them. Which could mean using hotel rooms.

    The area is going to need a lot of time to heal.

    Thanks again for the article.

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  32. Thank you and prayers for all of Maui. Here’s what we’re finding with a trip scheduled 8/21-28 staying in West Maui – between Kaanapali and Kapalua. Unable to reach the condo management company which has a no refund within 14 day policy. SW Air allows to change islands at no extra cost, but only for flights of 8/14 or sooner. Rental car is $100 cancellation.

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  33. Your updates are greatly appreciated. We are supposed to go to Ka’anapali in mid October and not sure what to do. We host a big meeting at the Hyatt.

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    1. Hi Barbara.

      If you can wait to decide, we’ll certainly learn more in the next few weeks. If you can’t wait, however, then perhaps another destination would be a better choice.

      Aloha.

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  34. Hope your friend’s life resumes normalcy as soon as possible and his wife is well. Don’t know how that could possibly be but at least it’s a hope and wish.

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    1. Hi Barbara.

      Good to hear from you at this difficult time. Thanks for your well wishes! We plan write an article about his experiences when appropriate time for healing has passed. He was exceedingly grateful to be alive when we spoke earlier.

      Aloha.

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