Most Uncomfortable Airliner Ever, Coming To Hawaii Flights

Most Uncomfortable Airliner Ever, Coming To Hawaii Flights

What’s ahead in aircraft flying to Hawaii may be truly disheartening for passengers. Here’s why.

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94 thoughts on “Most Uncomfortable Airliner Ever, Coming To Hawaii Flights”

  1. Now I know why airline workers call the current plane load of people bus people, it’s like riding on a bus the why airlines cram people together. The days of flying comfortable is got. And the almighty $$$ wins again.

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    1. Cabin crew in a well known British airline call them “Scarebuses” and the term “minibus” is very common for the 319/320/321 series.

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  2. Don’t blame the plane for the lack of comfort. Blame the airlines. They’re the ones that specify how the interior is configured.

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    1. No, blame the customers. It’s simple economics: The airlines sell what customers will buy. If the airlines are buying more 737s, it’s because airline customers pay to fly similar distances on them now. 126.6 Million people flew Southwest 737s in 2022 – during COVID!

      If enough people don’t fly the uncomfortable seats, the airlines will respond. But it is more likely that more want to go cheaply than comfortably, however they complain about their flights, and the airlines are already responding to that.

      4
      1. I totally agree. American had more room throughout Coach and dropped it because pax wanted cheapness more than value. How many of the posters would be happy to put their hand in the pocket to buy a more expensive ticket?

  3. TBF the 757 was pretty brutal on that route. I’ve flown United west coast to LIH several dozen times… nothing about the flight was comfortable.

    1
  4. The best way to deal with questions like ADA and aircraft is to do a web search and find the actual law. I guess there are some people in the world who can’t actually parse law and policy when reading it, but it’s a lot easier than you might assume. A short web search led me to the Air Carrier Access Act. It’s at govinfo.gov/app/details/USCODE-2021-title49/USCODE-2021-title49-subtitleVII-partA-subpartii-chap417-subchapI-sec41705
    A simpler explanation is at
    Transportation.gov/individuals/aviation-consumer-protection/seating-accommodations

    Aircraft are designed to satisfy this and thousands of other requirements.

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  5. How is that possible? If people don’t like the narrow body coach seats, they won’t fly in them. Airlines will respond by offering different aircraft or seats.

    It is more likely, though, that the airlines have already responded for a demand for cheaper seats to Hawaii by people who are willing to tolerate the discomfort. This means more people going to Hawaii.

    There is also the issue that Hawaii already has too many tourists, causing ecological damage, traffic, and crowding, and there is a growing perception that it might not be ethical to vacation there. There are many places to go with sun, surf, and charming native culture.

    4
    1. Bruce P,

      In some cases, there’s more to it. I live in the high desert and can fly comfortably from LAX. But the airport is terrible, so I fly from Ontario, where there is only one non-stop daily. That HA’s version of the flying coffin: the A320. It’s a terrible choice. Drive twice as far to LAX to be in traffic misery. Or, pay $400 more for a terrible 1st class seat that wouldn’t even be bus class internationally. I can tolerate, barely, LAX, but my wife says no. Happy wife, happy life.

      1
  6. This article doesn’t seem to point out that each 737 variant stretches the fuselage to accommodate additional passengers. It’s not like the MAX 10 is the same size as the earlier versions with just more passengers squeezed into it. While yes, it may be crowded in there, it’s still a considerably longer fuselage (around 50% longer than the original). Not saying it’s ideal, but should at least be mentioned.

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  7. The 737 Max is a horrible, deadly, disaster. I refuse to fly on any 737 Max. Period. Life is too precious to take that risk, let alone the discomfort.

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    1. Ed: Given your expert opinion on aviation safety and how the MCAS design flaw was addressed, what specific issues remain that make the plane a “horrible, deadly, disaster”. And continuing to lean on your expertise, how would you address these remaining issues in the design context of new types such as MAX 10? Thanks in advance for sharing your unique insights.

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      1. It would help for the aircraft design to be inherently stable such that it did not require a software “correction” to pilot input, which is what MCAS does. This will, indeed, forever remain an issue with the 737 Max, and happened because they didn’t redesign the whole aircraft – they just stretched it – and the engines were too far forward on the new design for stability. Future aircraft should not be designed that way – if a stretch and other design changes make it unstable, do it some other way or redesign the aircraft entirely.

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      2. I absolutely would never fly on any 737 MAX aircraft. Boeing tried to hide the issues and people died. there have been multiple issues with the plane causing the fleet to be grounded multiple times. It doesn’t take an aircraft engineer to recognize the problem. I always ask what the aircraft type is before booking.

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        1. The cramped narrow body, single aisle airplane is just ridiculous. That coupled with too few lavs ( 20 people deep in a line to a too small toilet. Corporate greed alive and well…” you are why we fly” .

  8. To clarify, Next Generation applies to the 600/700/800/900 versions of the 737. The 100/200/300/400/500 series are considered Classics.

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  9. Hawaiian tourism will continue to decline if the airlines continue to cram passengers into single row and narrow body airplanes.
    I will miss visiting the beautiful Hawaiian Islands once Hawaiian does away with their two isle A330’s. Sad.

    4
    1. Kenn, I agree with your above statements, and as an elder, it is extremely sad that my loving trip to Maui, are becoming a pain in the A$$ and the wallet. The flight for me 6’2 female is so miserable anymore, that my love for these beautiful beautiful isles are diminishing.

  10. Most uncomfortable airliner ever? Someone has never flown a CRJ-200.

    The width of a 737 is the same as the width of a 757 (and it is the same as the width of the 707 before that largely launched the jet age). If you are OK with United 757s, you should be fine with a 737-10.

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  11. I normally fly Alaska Airlines on the mainland. They wonder why I never fly them to Hawaii. The 737 in general is the reason. I prefer to take Hawaiian and their A-330 planes. I will never fly to Hawaii or any long distance flight on any type of 737.

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  12. The 737 fuselage is the same width it’s always been. The A320 family may have a couple inches more, but they use the same 18″ wide seats. Both aircraft are six seats across in a 3-3 arrangement. Cramped, whether it’s 100 passengers or 230.

    As far as type of seat, seat pitch, location and number of lavatories, etc. – that’s up to the airline. Boeing and Airbus only install what the airline orders. If you have a problem, complain to the airline.

    As far as the aircraft type, again, blame the airline. It used to be that only 3- or 4-engine widebodies were used to Hawaii. These days, with rare exceptions, all U.S. airlines fly 2-engine narrowbodies to Hawaii.

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    1. Don’t blame the airline. It’s economics. The airlines provide what passengers will buy. More people are opting for cheaper flights and will complain about the discomfort, but not enough to stop buying cheaper flights.

      I have a 13 hour flight to Beijing this month, with 4 hours to Sanya the next day. I only got paid to take Coach. I have an exit row, and will take a sleeping pill my doctor prescribed just for flights, and not experience the flight. Sure, I prefer being paid for a full-recline seat, but to better experience my destination, I’d sleep on the flight anyway and miss all of the cabin service. This applies just as well to my leisure travel, last was SFO to Europe.

      1
  13. The stretch 737 Max 10 and the Airbus 320 Neo not only present comfort issues but safety issues as well. The FARs requires that it should take no more than 90 seconds to evacuate. In a real-world scenario, an emergency egress would be much longer.

    Where is the FAA? Their mandate to promote air travel is again in conflict with the mandate for safe operations.

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      1. The 737 Max 10 mid exit doors were made 4 inches wider to “improve exit rating”. This means they tested the exit time and changed the doors to improve it.

        They would have mocked up the cabin to do this test before design of the aircraft was completed. There is also a software technique called discrete event simulation which can be applied to the flow of people through physical features.

        3
  14. What blather.
    If you want comfort, buy a Gulfstream 750. Too much? Buy a seat in the Polaris cabin. I flew Polaris to Rome and it was the most comfy ride ever.
    Most people shop for the cheapest ticket. They will jump ship rather than pay a $30 upgrade to Economy Plus.
    I think you might want to Go Greyhound. The government no longer subsidizes airline travel, or did you notice?

    4
    1. Greyhound? Last i checked they don’t have roads to hawaii. Want a fun ride, sail there on a 50 footer. But need 3 extra weeks each way.

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  15. Absolutely not interested in flying narrow bodies from my neck of the woods. 12-13 hours in the air is bad enough. My son and I flew on an A321 originating in Den to HNL years ago and that was enough for me – even in First. I usually try to get a nonstop from either ATL or DFW and that always (for now) means a wide body option. I really wish Hawaiian would consider a nonstop service from either airport with their new 787s.

    Best Regards

    3
    1. No Neo does not do non stops. DFW yes, they do non stop to but not sure DFW uses NEOs. I believe that PHX is the NEO non stop to HNL, etc.

      1. Just because you see a picture of a plane painted in United’s colors doesn’t mean United has taken delivery of it. If you go to any airport that Boeing uses for pre-delivery storage (Boeing Field in Seattle, for example), you’ll see dozens of airplanes on the ramp all painted in various airlines’ colors. United has not taken delivery of any Max-10 (nor has any other airline, for that matter), and won’t until the airplane is certified by the FAA.

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        1. Hi Chris.

          Thanks. That plane has been seen at Everett and it is definitely United’s. We’ll change the language to reflect they haven’t “taken delivery” but it is without doubt their MAX 10.

          Aloha.

  16. Follow the trail — it leads to the money. Airlines will save. And, if you want a better seat, prepare to pay what it will be worth. No regulation will stop it. If a regulation is out of compliance, it will be “updated”. I am very tall and we were loyal Hawaiian customers from mainland to Maui until they switched to A321Neo. Never again. As for SeatGuru, in my experience they have been accurate maybe 50-percent of the time. Not reliable.

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    1. Maleko, You are absolutely right on. I am 6’2 female and have a NEO to look forard to from PHX to OGG. Seat Guru accurately described the misery flight Iwill be looking forward to. Yes, the corporate world is about saving $$$$ now and forever. There will be no turning back and flights are to be miserable from now on. I will miss travelling as it is one of my favorites in the world.

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