go! airlines

Hawaiian Airlines and Go! | A Contrast in Time(liness)

Hawaiian Airlines ranks regularly at the top of all US carriers for on-time performance. That is due to multiple factors, one of which is that a large number of their flights are short Hawaii inter-island jaunts in what is almost always good weather.

Competitor Go! Airlines, should, based on the above rationale, have equally or more impressive statistics since they fly solely within Hawaii. However nothing could be further from the truth according to the latest numbers from the US Department of Transportation.

Go! Airlines flights are chronically late

DOT’s latest statistics (pgs. 16/17) indicate that seven of Go!’s Hawaii flights are chronically late. Those are flights between Honolulu and Kona, Kauai and Maui. Here’s a summary of data covering the months of March and April, 2013:

Flight 1026 from Honolulu to Kona

  • Late 38 times
  • Average delay 67 minutes

Flight 1036 from Honolulu to Kona

  • Late 30 times
  • Average delay 87 minutes

Flight 1025 from Kona to Honolulu

  • Late 48 times
  • Average delay 68 minutes

Flight 1037 from Kona to Honolulu

  • Late 33 times
  • Average delay 91 minutes

Flight 1059 from Kona to Honolulu

  • Late 18 times
  • Average delay 87 minutes

Flight 1051 from Kauai to Honolulu

  • Late 21 times
  • Average delay 72 minutes

Flight 1017 from Maui to Honolulu

  • Late 32 times
  • Average delay 82 minutes

Moral of the story is that if you are planning to fly Go!, you may not “Go” when you’re ready. Come prepared with things to do while you wait. Allow extra time if you are using Go! to connect with a mainland flight. Call ahead to see if the airline is running late and squeeze out extra minutes at the beach.


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