56 thoughts on “Updated Maui Fire | Guide To Airline Policies And Waivers”
Steve
For those travelers who booked accommodations with Airbnb, the company has activated its
“extenuating circumstances policy” for parts of Maui. Eligible guests with reservations will receive a full refund, and both hosts and guests can cancel bookings penalty-free, the company said on Wednesday.
Vrbo, on the other hand, is being much less accommodating.
According to Vrbo, wildfires and other natural disasters do not override typical cancellation policies. However, for bookings on Maui and parts of the Big Island between Aug. 9 and 16, the company said, “Vrbo has already waived host penalties for cancellations, which means hosts can cancel and refund their guests without worrying about how it will affect their listing performance in future guest’s searches.
My heart is broken for Maui and all her people and also for the situation on the Big Island. As charitable efforts ramp up to assist everyone affected by this tragedy, please share any recommendations on how we on the mainland can help. I went through the horrific wildfires of Napa and Sonoma in 2017. This brings back those memories but also the memories of those who came rushing in to help.
This is devastating, having lived on Maui 2015-2016, I saw a few bad fires but nothing like this. Lahaina looks like a bomb went off. I hope my friends and all Maui residents are safe. I had plans to travel there 1 month from today, but not sure how that will work out. I have reservations in Kihei, and seems to be no damage there so far. Will look for that future article on BOH on how we can help out from here on the mainland.
Sending our love and prayers to our Maui friends.Stay strong and be safe.We are deeply saddened for your losses.From California we know first hand how devastating fires are.Together you will get through this.God Bless
Those of us in California really do feel your pain as every year we get dry grass fires coupled with the high winds. Our hearts go out to you and you will survive, I promise.
Owning a business in Oroville Ca we’ve witnessed what wildfire does to a community.
Several years ago the city of Paradise, just 15 minutes from our location, was wiped off the map by wildfire. Just under 100 individuals perished in the flames.
I have several Paradise fire survivors as our customers the advise they gave me is if you currently know someone effected by fire on Maui they will need cash and gift cards for Costco, Walmart, Target etc. to take care of the immediate needs.
If you don’t know an individual, but wish to help by sending money or gift cards you need to find an organization that will hand your donation directly to the victims.
Maybe BOH can help identify a reliable individual or organization that you can send your donated cash or gift cards too.
Heard from some friends who used to run Maui Divers. The scope, boats, and their former houses are gone. On the “bright side” Maui gets to try lots fewer tourists once folks can get home.
We visit kaanapali every year for the last 30 years. We love Lahaina and are so sad for the people of Maui and this horrible tragedy. Hawaiians are strong hard working people who love their state and will survive this and be stronger.
Prayers and love to everyone in maui.
I cannot find anywhere in the news of what caused the fires on both Maui and the Big Island. I am from Oregon and usually our fires are from lightning strikes or human caused.
A sad, sad Aloha to all with our many prayers to our favorite vacation spot. We woke to scenes of the devastating destruction, our favorite Lahaina Town just simply… gone. Fighting back tears, we are trying to see what can be done from the mainland, obviously help is needed for the many residents. Kaumaha. Our hearts are broken, for everyone there and ourselves who found Lahaina enchanting. We’re afraid to look for “after” pictures, to think the places we loved and the people we loved to be devastated so.
I have precious family there. Prayers for all that are under way to protect & the threats of any kind of human harm. Flight’s out will open up soon! God will make a way out! Trust god’s promises and wisdom. Blessings of guidance.
I work in the ER of Maui’s only hospital. I was there from 3 PM yesterday until 7 AM today. I’m going back this afternoon.
It was horrific.
I plead to anyone with a trip planned to Maui in the coming months to please cancel their trip. Our infrastructure, usually at maximum capacity, has been pushed over the brink. We will have thousands of newly homeless individuals, entire families, to care for. Our hospital will be over capacity caring for burn victims. There will be shortages of many essential items and services for many weeks if not months.
Please help us by staying home and allowing us the chance to help those who need help the most.
OMG! Pray for Maui, Big Island and everyone else impacted. Am planning a trip to Maui and Big Island in October. Let us know what is needed, so we can bring for the residents.
–Linda
San Diego
Unless, it is essential and beneficial to being there and physically lending a helping hand as a priority stay away. Send financial aid and resources instead and just get out of the way of the people that are there for the right reasons / not vacationing. It is not the time to get in the way unless you are going to physically lend a helping hand.
Mauinow.com has video from a helicopter, and an interview with the pilot, from the morning of August 9 showing what little is left in downtown Lahaina. Such a tragedy for the people, homes, businesses, and history.
For those travelers who booked accommodations with Airbnb, the company has activated its
“extenuating circumstances policy” for parts of Maui. Eligible guests with reservations will receive a full refund, and both hosts and guests can cancel bookings penalty-free, the company said on Wednesday.
Vrbo, on the other hand, is being much less accommodating.
According to Vrbo, wildfires and other natural disasters do not override typical cancellation policies. However, for bookings on Maui and parts of the Big Island between Aug. 9 and 16, the company said, “Vrbo has already waived host penalties for cancellations, which means hosts can cancel and refund their guests without worrying about how it will affect their listing performance in future guest’s searches.
My heart is broken for Maui and all her people and also for the situation on the Big Island. As charitable efforts ramp up to assist everyone affected by this tragedy, please share any recommendations on how we on the mainland can help. I went through the horrific wildfires of Napa and Sonoma in 2017. This brings back those memories but also the memories of those who came rushing in to help.
This is devastating, having lived on Maui 2015-2016, I saw a few bad fires but nothing like this. Lahaina looks like a bomb went off. I hope my friends and all Maui residents are safe. I had plans to travel there 1 month from today, but not sure how that will work out. I have reservations in Kihei, and seems to be no damage there so far. Will look for that future article on BOH on how we can help out from here on the mainland.
Hi Greg.
Thanks. That was just published.
Aloha.
😥😥😥
I have old broken phones. Lahaina history now. Need to get those repaired.
😥😥😥
Stuff is just stuff though….people are far more important. I hope anyone who is reading this is well ♥️
Many prayers for one of the most beautiful place ever…
Sending our love and prayers to our Maui friends.Stay strong and be safe.We are deeply saddened for your losses.From California we know first hand how devastating fires are.Together you will get through this.God Bless
Those of us in California really do feel your pain as every year we get dry grass fires coupled with the high winds. Our hearts go out to you and you will survive, I promise.
Aloha BOH Bro’s
Owning a business in Oroville Ca we’ve witnessed what wildfire does to a community.
Several years ago the city of Paradise, just 15 minutes from our location, was wiped off the map by wildfire. Just under 100 individuals perished in the flames.
I have several Paradise fire survivors as our customers the advise they gave me is if you currently know someone effected by fire on Maui they will need cash and gift cards for Costco, Walmart, Target etc. to take care of the immediate needs.
If you don’t know an individual, but wish to help by sending money or gift cards you need to find an organization that will hand your donation directly to the victims.
Maybe BOH can help identify a reliable individual or organization that you can send your donated cash or gift cards too.
Hi Richard.
Thank you! Yes we are about to publish another article with such suggestions for helping those on Maui.
Aloha.
So sorry to hear of the fires! Prayers for all. Be safe
Heard from some friends who used to run Maui Divers. The scope, boats, and their former houses are gone. On the “bright side” Maui gets to try lots fewer tourists once folks can get home.
We visit kaanapali every year for the last 30 years. We love Lahaina and are so sad for the people of Maui and this horrible tragedy. Hawaiians are strong hard working people who love their state and will survive this and be stronger.
Prayers and love to everyone in maui.
I cannot find anywhere in the news of what caused the fires on both Maui and the Big Island. I am from Oregon and usually our fires are from lightning strikes or human caused.
A sad, sad Aloha to all with our many prayers to our favorite vacation spot. We woke to scenes of the devastating destruction, our favorite Lahaina Town just simply… gone. Fighting back tears, we are trying to see what can be done from the mainland, obviously help is needed for the many residents. Kaumaha. Our hearts are broken, for everyone there and ourselves who found Lahaina enchanting. We’re afraid to look for “after” pictures, to think the places we loved and the people we loved to be devastated so.
Prayers are with the residents of Maui, please post what we can do to help.
Anthing from Alaska Air of travel waivers?
Hi Carol.
Yes, Alaska is listed right after Hawaiian with their latest updates on Maui waivers.
Aloha.
I have precious family there. Prayers for all that are under way to protect & the threats of any kind of human harm. Flight’s out will open up soon! God will make a way out! Trust god’s promises and wisdom. Blessings of guidance.
Please let us know how we can help the residents of Lahaina and Maui.
I work in the ER of Maui’s only hospital. I was there from 3 PM yesterday until 7 AM today. I’m going back this afternoon.
It was horrific.
I plead to anyone with a trip planned to Maui in the coming months to please cancel their trip. Our infrastructure, usually at maximum capacity, has been pushed over the brink. We will have thousands of newly homeless individuals, entire families, to care for. Our hospital will be over capacity caring for burn victims. There will be shortages of many essential items and services for many weeks if not months.
Please help us by staying home and allowing us the chance to help those who need help the most.
Hi Eldo.
Thanks for the report from on the ground at Maui Memorial’s ER. We wish you and everyone there the best!
Aloha.
OMG! Pray for Maui, Big Island and everyone else impacted. Am planning a trip to Maui and Big Island in October. Let us know what is needed, so we can bring for the residents.
–Linda
San Diego
Unless, it is essential and beneficial to being there and physically lending a helping hand as a priority stay away. Send financial aid and resources instead and just get out of the way of the people that are there for the right reasons / not vacationing. It is not the time to get in the way unless you are going to physically lend a helping hand.
Heartbreaking
Praying for all on Maui
Maui No Ka ‘Oi
Mauinow.com has video from a helicopter, and an interview with the pilot, from the morning of August 9 showing what little is left in downtown Lahaina. Such a tragedy for the people, homes, businesses, and history.