New Check-In Rules for Hawaii Travelers as Alaska Takes Over Hawaiian

New Check-In Rules for Hawaii Travelers as Alaska Takes Over Hawaiian

Alaska Airlines has updated its check-in requirements, now mandating a longer lead time before departure for all domestic flights, including those to Hawaii. This policy change aligns with an industry-wide shift toward stricter timelines, aimed at streamlining airport procedures and improving on-time performance. With Alaska’s recent acquisition of Hawaiian Airlines, there’s speculation that Hawaiian might adopt similar procedural changes, potentially impacting travel routines for those of us flying to, from, and within Hawaii.

Hawaii check-in standards are shifting at Alaska.

Alaska Airlines wil now mandate a 50-minute check-in cutoff for domestic flights, a slight but notable adjustment from its previous 40-minute requirement. This extended cutoff is designed to accommodate the growing time demands of airport security, boarding processes, and baggage handling, and it reflects an overall trend towards more rigid check-in rules among major airlines including Alaska.

Alaska Airlines SFO check-in.
Hawaiian Air Check-In
Hawaiian Airlines LAX check-in

Currently, Hawaiian Airlines has a more flexible, staggered approach to check-in deadlines. According to Hawaiian’s policy, interisland travelers need to check in just 30 minutes before departure, while flights between Hawaii and North America require a 45 minute check-in, and international flights have a 60-minute cutoff. If Hawaiian Airlines moves to a standardized cutoff similar to Alaska’s, it could significantly impact Hawaii travelers, particularly those accustomed to the shorter 30-minute check-in window on interisland flights.

For Hawaii travelers, these changes mean adapting to new and differing arrival times at the airport and remaining aware of evolving check-in policies as Hawaiian Airlines too, as it may aligns more closely with Alaska’s operating standards, including this, going forward.

Integrated operations are on the radar.

Alaska’s ownership of Hawaiian Airlines paves the way for closer alignment across check-in, boarding, baggage, and other procedures, which should simplify the experience for travelers on both airlines. With policies becoming more standardized, things like these may feel more predictable, easing transitions between Hawaiian and Alaska flights for frequent travelers.

Loyalty programs are another area where travelers are likely to see a beneficial impact. As Alaska’s Mileage Plan and HawaiianMiles come together, many are looking forward to improved flexibility and shared benefits for members. Eileen, a frequent traveler, recently experienced one advantage firsthand, commenting:

“I have already been impacted with the Alaska Airlines and Hawaiian Airlines merger. My Alaska Airlines morning flight got canceled, and I was able to change to another morning flight on Hawaiian Airlines instead. At no charge.”

BOH comment.

Still, some travelers have voiced concerns about how the integration might affect the uniquely local experience Hawaiian Airlines offers.

Lani, a loyal Hawaiian flyer, noted, “Hawaiian has always been about a local experience, so I’m curious how this merger will keep our island traditions while making things more efficient.” For Hawaiian Airlines, balancing its unique culture with Alaska’s larger operational model will be key to maintaining the brand’s unique island-centric appeal.

As Hawaiian adopts new policies, travelers can expect more consistent boarding and baggage processes and much more, easing complexity for those jumping between Hawaiian and Alaska routes. However, those who value Hawaiian’s distinctive local touch, will be watching how these changes unfold, and whether the balance between new efficiency and old tradition can be maintained.

What Hawaii travelers can expect.

As check-in times tighten, Hawaii travelers should anticipate adjusting their routines, particularly by planning for earlier airport arrivals. With Alaska and Hawaiian moving towards more standardized policies, showing up well ahead of departure may become essential, especially for interisland flights where late passenger arrivals and quick turnarounds have typically been the norm.

Koa, a frequent flyer, offers a practical perspective: “Checking in early has always been a good rule, but with these changes, I am going to need to make it a priority, especially with family trips.” For now, the best approach is to stay proactive, keep informed on evolving check-in guidelines, and embrace the shift towards planning ahead, whether traveling across islands or to the mainland.

Adapting to changes in the Hawaii air travel landscape.

Alaska’s acquisition of Hawaiian Airlines has created buzz in your comments about upcoming procedural changes, sparking conversations among travelers who rely on the unique aspects of Hawaii air travel.

Reader Mariko reflects the mixed feelings of many, saying, “There’s a bit of an unknown here. While I think some change is good, it’s important we don’t lose what makes Hawaiian unique.”

As the union of Alaska and Hawaiian presents opportunities and challenges, consistent check-in, boarding, and loyalty standards should offer a more consistent if not streamlined experience, especially for those hopping between islands or connecting to the mainland.

However, as integration continues to unfold, both airlines face the challenge of honoring Hawaiian’s island roots and the distinct needs of Hawaii’s travel community while aligning with Alaska’s operational standards. As this evolves, travelers can look forward to a future where Hawaii travel will offer both familiar and new elements.

For now, take advantage of the 30-minute cutoff for interisland travel. What are your thoughts as changes to Hawaiian begin to materialize?

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21 thoughts on “New Check-In Rules for Hawaii Travelers as Alaska Takes Over Hawaiian”

  1. Insightful update! Thank you for clearly outlining the evolving check-in policies and the impacts of Alaska’s Hawaiian acquisition. A well-balanced look at efficiency vs. Hawaii’s cherished traditions!

  2. We fly from OAK to LIH 3 or 4 times a year. We flew Alaska until they stopped flying direct. We previously had an Alaska credit card and have many accumulated miles. Recently we’ve been flying Hawaiian and now have mileage points with them as well. Moving forward how do we get the most benefits from this merger and which card should we get and when do you recommend we do this. Our next flight to LIH is on 12/17/24 on Hawaiian.

  3. My experience flying from the SE is that the airline cuts you Off past 20 min prior to departure. Bigger planes I suppose and more time needed to seat everyone and be ready to leave…

    Gets to be kind of dicey when you only have an hour to 50 min layover window at a huge airport like DFW or ATL and you have to get to a far terminal…

    Speedy…

  4. A big question is how changes like this will affect interisland standby travel. There are many of us who travel for business and try to catch an earlier flight home if our job finishes early. A longer cutoff would potentially mean we can’t try to hop on that earlier flight.

    7
  5. I read many articles here about the merger.

    But when does this actually take place?

    Is there a timeline for when various procedures/policies will be implemented?

    7
  6. I’m not sure if it has anything to do with the merger, as our ticket agents didn’t elaborate, but our flight to PDX out of OGG was missing the porter service that we always use. It was inconvenient so say the least. Fortunately there was not much of a line at the ticket counter. I can’t imagine how it will be flying out on a sold out flight where the porters aren’t taking up some of the slack with their curbside service. The porter apologized as he said the change just happened this morning. Their bag carts were taken away, and they could only help with wheel chairs. We recognized these porters and they recognized us. I hope things get corrected and they bring back the porter service which brings mutual services for the passengers as well as those hard working porters who just took a cut in pay.

    16
  7. Not clear about your terminology.
    Do you mean check-in online for your flight, at the airport kiosk, TSA, or arrive at the departure gate?
    Usually I check-in 24 hours ahead for boarding passes and arrive at the airport two hours early for parking, TSA, and time to arrive at the gate.
    Is Hawaiian current policy to arrive at terminal check-in kiosks only 30 minutes ahead?

    18
  8. I was looking to book a first class seat on Hawaii for early next year. The Hawaiian website now merges Alaska Air flights. An oddity popped up. On the Hawaiian site, they show all Alaska first class seats as “sold out.” The Alaska Air website shows the same “sold out” for Hawaiian first class seats. But on the flights I reviewed, not a single first class seat had been sold when you looked on the website of the airline flying the plane. It makes it a silly, confusing time to try to book flights using either Alaska or Hawaiian; especially with flights changing times. Hello, Delta. At least I can see the type of airline and seat and be reasonably assured it will be the same when I show up at the gate.

    13
  9. My husband and I have been flying Hawaiian Airlines for years and have never had a flight delayed. Last Thursday we flew from Honolulu to Phoenix and our flight had multiple delays. Very frustrating.

    13
  10. I may be wrong but can’t help but feel AS might appropriate HA’s already delivered 787s and those on order for flights from SEA to some European and Asian destinations to compete with DL.

    9
  11. Clear was only available at HNL if you flew Hawaiian. With the merger, I wonder if it’ll now be available at Alaska Air also?

  12. It is possible that Alaska may bring some sort of security express lane to the island. It is on their website as being available to passenges flying on the SEA-PDX and SEA-GEG shuttle service. I have actually not used Seattle as an orgin point but it might be worth inquiring if that might come to Hawaiian airports for comuters.

    1
  13. This won’t impact me. But do you think the changes coming will affect fares? I wonder if the integration will make flights more expensive or if they’ll stay about the same.

    0
  14. I love the idea of streamlining, but I hope Hawaiian doesn’t lose its local ways and feel with all these upcoming changes.

    4
  15. I fly interisland a lot, and a 30-minute check-in has always worked well. Not sure how I feel about having to arrive even earlier.

    7
  16. For those of us that commute interisland, sometimes daily – adding more time to cutoff will not be met with aloha. Alaska needs to understand that this is our taxi, uber, train, form of transportation.

    Do not monkey with the 30 mins interisland cutoffs.

    14
  17. I travel to Hawaii once a year and only with Hawaiian airlines out of jfk airport. I get to the airport 4 hours before my flight a f get through TSA in plenty of time a d the Hawaii gate opens 3 hours before the flight.

    That is the key. Get to the airport early. I hope Hawaiian continues to have the. Aloha spirit and keeps there traditions

    I have been flying with Hawaiian airlines over 20 years and hope to continue to fly with them.

    5
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