Hawaii has always been more than a destination. For generations, it represented something deeply personal: a place where the warmth of the sun was matched only by the warmth of its people. Families returned year after year, couples celebrated milestones, and first-time visitors arrived with wide-eyed awe and reverence. Hawaii has long enjoyed one of the highest rates of return visitors anywhere.
This isn’t about rejecting sustainability or cultural respect, but about how Hawaii’s messaging has drifted from one of invitation to interrogation.
But in recent years, the tone of Hawaii’s tourism messaging has shifted. A recent Sunset Magazine article offered a long list of behavioral dos and don’ts—from staying on marked trails to smiling more, speaking less, and ideally volunteering during your trip. It wasn’t exactly hostile, but the undertone was unmistakable: behave, or maybe don’t come.
For many, what once felt like an invitation to paradise now feels like a checklist of moral obligations—and it’s leaving more visitors questioning whether they’re still welcome.
When mindfulness becomes moralizing.
Mindful tourism, as defined by the Hawaii Tourism Authority, encourages visitors to respect the land, support local businesses, avoid culturally insensitive behavior, and engage in meaningful experiences. It’s a concept that emerged as a response to overtourism and the real strain it has placed on Hawaii’s environment and communities.
But the tone of implementation has evolved—sometimes unintentionally—into something more judgmental than educational.
Aaron Sala, CEO of the Hawaii Visitors and Convention Bureau, recently described Hawaii’s traditional tourism model as “outdated, extractive, colonial, and dangerously romantic.” This perspective has sparked debate among stakeholders.
One BOH reader, Andrew, expressed concern: “To me, that sounds like the guy in charge is more concerned about feelings (and maybe politics) than economic realities. It also sounds like he’s making excuses for the sharp decline in tourists, suggesting that’s exactly what Hawaii wants and needs when we all know that Hawaii needs tourism to create and maintain jobs.”
Visitors are now expected not only to be thoughtful but also to participate in volunteer programs, spend more money, and demonstrate a kind of moral alignment with the state’s values. Policies—such as limiting short-term rentals, raising park fees, and launching behavior-focused campaigns—are meant to reduce strain but have contributed to what some see as visitor micromanagement.
One reader called it “vacationing under supervision.” Another described it as “a cultural audition with a price tag.”
Even the HTA’s language has shifted. Their stated goal to attract “higher-spending mindful travelers” was widely interpreted as code for filtering out the middle class. As one reader put it: “You sure you don’t mean pocketful, not mindful tourists?”
While some travelers embrace the opportunity to engage more deeply with Hawaii’s culture and environment, others feel the messaging has crossed into moral policing. The original goals—preserving Hawaii’s beauty, promoting authentic experiences, and reducing harm—are valid. But when that message turns into intense emotional pressure, it loses the spirit of aloha it aims to protect.
Longtime visitors feeling pushed aside.
The strongest backlash hasn’t come from first-time tourists. It’s coming from loyal visitors who’ve supported Hawaii for decades, many of whom see themselves not as tourists, but as extended family.
One reader, Rebecca, wrote: “Who doesn’t love spending thousands of dollars on a vacation for the privilege of being lectured, scolded, and insulted?”
Another long-time traveler said: “We’ve been visiting Hawaii for 30 years. Our kids grew up going to May Day celebrations and volunteering at beach cleanups. We always supported small businesses and treated the islands with care. Now we go where we’re welcomed.”
For decades, these visitors felt like part of the ohana, returning year after year to celebrate milestones and form lasting relationships. Now, many say they feel hurt, judged, or uninvited.
Have you been a repeat visitor to Hawaii? What has changed most for you?
Respect has two sides.
Hawaii residents have also expressed exhaustion with mass tourism—and many of these concerns are of course legitimate. Overcrowded trails, disrespect for sacred sites, trespassing, disturbing wildlife, noise from short-term rentals, and heavy beach traffic have all impacted the lives of residents. In some towns, families report difficulty accessing their favorite fishing spots or finding parking at beaches they’ve used for generations.
One reader, Rowena, who was born and raised on Oahu, shared: “I can no longer return to the same town, Haleiwa, where I lived—it’s just way too expensive for me to go back. Beaches that I used to go to, where my ancestors fished, are now behind gates, only for millionaires. We have just a few beaches that are open to the public.” She added that many residents now fear being priced out entirely. “I understand how the tourists feel—and the locals. Maybe it’s the state that wants this.”
Still, the current messaging often paints visitors as the sole problem. But is that either fair or productive?
During the pandemic, when tourism halted, parks and beaches were still vandalized, and illegal dumping continued. As one reader noted: “The tourists were gone, but the trash was still there. That told us everything we needed to know.”
Wendy M., a longtime resident of Oahu, added: “Telling tourists to be ‘mindful’ is patronizing and offensive, especially when that same message doesn’t get delivered to residents who vandalize restrooms or steal from visitors’ cars.”
Visitors are asked to tread lightly and respect local customs, but they also hope to feel welcomed and valued in return. When that balance is lost, resentment can grow on both sides.
The hidden cost of guilt-based tourism.
Resorts have enthusiastically adopted mindfulness campaigns, offering cultural immersion packages that encourage guests to give back by planting trees, participating in reef restoration, helping with beach cleanups, engaging in cultural activities, or taking language classes.
While these initiatives aim to foster a deeper connection between visitors and the islands, they can sometimes feel more like obligations than opportunities.
“If I’m staying in a hotel that costs $700 a night and tipping everyone along the way, do I need to join a cleanup crew to prove I care?” one visitor asked. “It’s starting to feel like I’m being graded on morality.”
For families on a budget, the added costs of cultural immersion packages and volunteer excursions can make Hawaii feel out of reach. And for middle-income travelers who’ve long been the backbone of Hawaii’s tourism economy, the emotional tone may be just as alienating as the financial one.
Have you participated in a cultural immersion or volunteer program in Hawaii? Did it seem meaningful—or more like an expectation?
The economic ripple effect.
Tourism accounts for a huge percentage of Hawaii’s GDP and supports over 200,000 jobs directly.
Maui’s tourism crisis highlights the deeper catch-22 facing Hawaii. As the state works to control the flow of tourism, it simultaneously depends on visitor dollars to keep small businesses afloat, fund public services, and maintain infrastructure.
That strain is now showing. Many long-standing shops and tour operators report a steep drop in repeat customers. Across the islands, spending is down and uncertainty is up, especially in communities where tourism is the primary economic driver.
How other destinations are adapting.
Hawaii isn’t alone. Bali now charges a visitor tax to fund environmental programs. In Iceland, humorous videos educate travelers on how to respect fragile landscapes. Venice is rolling out crowd-control policies and digital access passes to reduce the strain on its canals and plazas, which we’ll be reporting on. Editors also visited Madeira, known as the “Hawaii of Europe,” to bring upcoming reporting on efforts to manage tourism and protect the environment.
The difference is in tone. These destinations emphasize transparency, humor, and collaboration, not compliance.
Unlike international destinations, Hawaii is part of the United States, and many mainland travelers arrive expecting the same hospitality they would find in Florida or California. When they encounter judgment instead, it can feel deeply personal.
A better message is possible.
Imagine a tourism campaign that invites collaboration: “Together, we can keep Hawaii special.” That’s very different from: “Don’t take sand, don’t speak, and smile more.”
The first message builds a connection. The second builds resentment and drives visitors away.
Imagine a campaign that pairs visitors with local guides for reef restoration projects, with proceeds supporting community programs. Visitors could enjoy authentic experiences while directly supporting efforts that matter to residents.
There’s space here for mutual respect. For stories of residents and travelers working together. For highlighting the ways visitor dollars help restore trails, protect marine life, and support cultural education programs.
This isn’t about lowering standards. It’s about shifting from guilt to guidance, from condescension to cooperation.
What if Hawaii’s next campaign focused not on behavior correction, but on true visitor partnership?
Hawaii has a future worth protecting.
The mindful tourism movement began with hope. But it hasn’t thrived under moral fatigue or economic elitism.
If Hawaii wants to preserve what makes the islands truly special, the next chapter in tourism must be built on something other than visitor shame.
That means asking more from everyone: residents, leaders, businesses, and travelers. It means treating visitors not as liabilities, but as potential partners in Hawaii’s stewardship.
By returning to the heart of aloha—not as a slogan but as an invitation—Hawaii has a unique opportunity to build something that no other place in the world can replicate.
What have you personally experienced when visiting Hawaii? Has the tone changed for you?
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Awful lot of bragging here about where else people want to spend their privileged tourist dollars. Go on then, and let Hawaii heal.
They keep raising prices while treating tourists like garbage. I’m personally going to start traveling in Africa more, great bang for your dollar, and I was treated with the utmost respect and courtesy. A total 180 from Hawaii
Spent over 30 years going to Maui. We were always welcomed back as family. Unil 2024. It had all changed. People were unfriendly and at times almost rude. Wr did not return in 2025.
I disagree with the shaming message. It’s the reader’s reaction to ‘house rules’ or expectations set that’s in question. As a child, were you not given direction by your parents on how to behave when visiting family, or stranger’s homes? Hawaii asks its guests for kindness, civility and respect. Tourists’ actions equates to honoring and acknowledging your hosts’ home, and protects a delicate ecosystem. Why is that shaming? I was shamed in NYC for ordering at an Italian deli a “coffee with cream and sugar”. Bellowing from the other side of the counter I was corrected with rolling of the eyes, and then educated about Coffee Regular. This “shaming” was okay though, because just like Hawaii, the NYC deli proprietor was setting the house rules for me as his tourist guest. Live Aloha, folks, during your visits. Mahalo.
There’s also the thought you should treat guest with the utmost respect and make sure they’re comfortable. Idk how you were raised, but I was raised to make sure my guests are comfortable even if it inconveniences me
This is blowback from the abuse of the tourism industry.
I promise I will not bring any homeless people from the mainland. I will also not bring my broken down car/refrigerator/washing machine to leave on the side of the road. I have experienced all of that the last trip I took to the islands. Tourists are being used as scapegoats when we really are the golden goose.
Locals love to shame tourists. Locals are the ones abandoning cars, then torching them. They are the ones who litter the roads with old appliances, too cheap to pay $7 to take it to the landfill, or better yet, to recycle it at Hammerhead. They are the ones who have homes/rentals that – from the outside – look like the welcoming mat for an episode of Hoarders. It’s the locals who move to Las Vegas – and end up loving it, then do to Vegas what they complain mainlanders are doing to Hawaii. The hypocrisy is so rich, so deep and so extensive, I lack the character allowance to detail it all.
I only just realized that on the US continent the visitor industry shuts down in the winter months in places that are too cold, or in the summer months in places that are too hot. In Hawai’i we never get a break from the rat race, it’s 12 months of having to be nice to strangers and our natural resources never get a chance to recover.
The Aloha Spirit is a colonizer construct, with pono behavior being more to Hawaiians. The concept of Aloha also includes standing up to defend the people and places that you love. In that light, resisting being overwhelmed by tourism is also a valid expression of Aloha.
You obviously have no knowledge of ski resorts on the mainland! When the snow melts, everyone comes back for boating and hiking.
…or that Hawaii isn’t the only 2 season state.
Um, the idea that haole is a racist word in Hawaii and Polynesia is not correct. Ha’ole can be benign and just descriptive…..or can be a derogatory word depending on context.
Polynesia does not have that word in their language that I’m aware of…it originated in Hawaii.