Waikiki Hotels and Waikiki Beach

This $399 Hawaii Vacation Deal Hid The Price Until After You Paid

We were not chasing a $399 Hawaii deal since we live here, nor were we shopping for flights or hotels. We clicked the TravelZoo headline because it looked like the kind of promotion designed to pull people into something else, and we wanted to see exactly how that process worked from the inside. On the surface, it was framed with round-trip flights (basic economy with a stop), three nights at a 4-star Waikiki hotel, and all taxes and fees. It sounded just plausible enough to test rather than dismiss. Well, to be honest, we were skeptical but curious. And we wanted to report to readers.

Updated 2/2/26. We heard from Travelzoo and they said the $399 price is there. On checking today we find a different search result (see image at bottom) than yesterday when the offer was distributed. As of today there are three dates where the $399 offer are available in April and there are two in May.

Before we could even test the deal, we had to sign up for Travelzoo’s new Club, the latest twist for the failing legacy travel deal company. That meant paying the $1 trial fee for 30 days and handing over our credit card for the $50 auto-billing later. We then went looking for the $399 Hawaii vacation they were promoting and quickly discovered that the price itself did not exist anywhere on the site.

Where the $399 deal goes missing.

The first thing that stood out was how hard it is to even locate the Hawaii deal Travelzoo is promoting. It does not appear on the Travelzoo homepage after you sign in, it does not show up under beach destinations, and it is not featured anywhere despite being the headline of a national press release.

To find it at all, we had to search Hawaii specifically and click through to a booking page run by Great Value Vacations, which makes clear that Travelzoo is acting as a storefront rather than the company actually selling the trip at all. That extra layer already undermines the impression of a simpler, headline-driven offer.

After reaching that booking page, the advertised $399 price still never appears at any point in the process. We searched month by month and date by date across every date offered during spring, summer, and fall, and did not find a single $399 option. We even checked further for all West Coast cities offered, but again, no $399 anywhere.

TravelZoo booking calendar as of 2/1/26 offer, does not show any dates at $399 price.

What the pricing calendar actually shows.

The real pricing calendar tells a very different story than the marketing language suggests. The lowest price we found was $499 per person from Los Angeles, where that price appeared on only six dates total, with two in April and four in May.

Checking all available dates makes the gap between the headline and reality impossible to miss. March pricing starts at $574, April drops to $499 on just two dates, May offers $499 on four dates, June jumps to roughly $849, July shows no availability at all, August prices start at $774, September comes in at $624, October $649, and November rises again to $699.

Most of the calendar sits well above the advertised price, often by hundreds of dollars. The $499 figure is the rare exception, not the norm, and even that is $100 higher than what Travelzoo is advertising to get people to put up their credit card to enter behind the door.

That difference matters because the $399 number is doing all the work. It is the hook that gets people to click, sign up, and enter payment information before they have any realistic sense of what the trip will actually cost. You don’t get to look at the offer, dates, airports or anything before putting your credit card on the line.

How the membership charge takes over.

To see the deal, you must join the Travelzoo Club, which offers a 30-day trial for $1. During that signup, your credit card is captured immediately, and unless you cancel, the membership automatically converts to a $50 annual charge.

The refund window is tighter than it looks and is one of the most important details in this entire setup. You have 14 days from the start of the trial to request a refund on the annual fee, which means half of the trial period is gone before your ability to undo the charge is set to disappear.

During the signup process, we found nothing obvious explaining how to cancel, where to cancel, or what steps are required to avoid the $50 charge. We will almost certainly cancel before the end of the trial, and are hoping not to end this with a credit card dispute. We’ll report back on how that process actually goes.

What you are actually getting for $499.

The Hawaii package itself is fulfilled by Great Value Vacations, not Travelzoo. The trip includes round-trip airfare from Los Angeles to Honolulu with one stop each way on Alaska Airlines in basic economy, plus three nights at the Outrigger Waikiki Paradise Hotel in a standard room.

The included flights had a stop in Seattle in both directions, which would make for an extremely long day flying from Los Angeles. There was an option to upgrade to nonstop, however.

The Outrigger Waikiki Paradise is a legitimate Waikiki property, formerly the OHANA Waikiki East, located near the beach and the International Market Place. Calling it a four-star hotel is generous by our standards, but it is a solid mid-tier option that many Hawaii visitors will recognize.

Recent guest reviews consistently praise the hotel’s location and staff but mention small rooms, tiny bathrooms, and occasional maintenance issues, including inconsistent hot water. That profile fits mid-range Waikiki hotels, but it may not be the four-star experience guests expect, as the marketing implies.

Our recent Google price check shows standard rooms at the resort starting at $158 per night before resort fees and taxes. The TravelZoo package includes a waived resort fee that normally runs $40 to $50 per night, plus tax, creating real savings on the hotel portion if you can make the limited dates work.

At $499 per person for two travelers, the total package price comes to $998. A reasonable breakdown puts basic economy airfare in the $350 to $400 range per person, leaving roughly $100 to $150 per person for three nights of hotel.

Why this still feels like a trust issue.

Travelzoo is not really selling a Hawaii vacation here. Instead, it is selling a paid membership to its massive legacy email list built during a very different era of online travel. The company is under clear financial pressure, with its stock trading in the mid-$5 range after falling sharply from $26 in the past year, which helps explain why this push is happening now.

This feels less like a comeback and more like a liquidation of trust, using a price that does not exist to pull people into an auto-billing membership. The deal has limited value on a few dates, but the promise that initially drew people in simply wasn’t real.

If you clicked the $399 Hawaii headline, paid to join, and went looking, did you find something different from what we did, and did you see a clear way to cancel once the clock started ticking?

Photo Credit: © Beat of Hawaii. Sunrise on Waikiki Beach.

TravelZoo booking calendar as of 2/2/26, now shows two May dates with $399 price.

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16 thoughts on “This $399 Hawaii Vacation Deal Hid The Price Until After You Paid”

  1. Not sure but I stayed at the Ohana East Waikiki years ago and at that time it was rated at a 2.5 star rating. Same building now owned by Outrigger properties and now rated at a 4 star hotel. Is the $399 price a scam or the reality to this hotel property the same situation too. If true tack on resort fee’s , TAT tax, Hawaii excise tax and or room deposits and see where you are at. IMO the low end hotels in Waikiki used to be 2.5 star rated so if others became rundown then maybe in comparison Ohana East now gets a 4. Funny new owners new rating.

  2. I chose not to become a “member” after having used Travelzoo for about 30 years. Always found great priced deals. At the end of 2025, when Travelzoo started this new membership program I felt weird about it. Why did they feel the need to do this. Bottomline is I got a good use out of Travelzoo when I did use them; great deals then. Aloha!

  3. When it comes to a vacation like this, the old adage: “If it sounds to good to be true, it probably is”, seem very appropriate. Would never risk my vacation time or money on these types of deals, and immediately distrust the company and their affiliates.

    1
  4. Through our partnership with Travelzoo, we are thrilled to offer this limited-time deal and have already sold numerous vacation packages at the $399 per person rate. Dates at this price are still available for April 2026 dates from LAX as seen in this link. [Deleted per comment rules] Future travelers are welcome to call us should they require assistance with booking.

    Thank you for allowing us the opportunity to clarify your statements regarding our special offer.

    Best regards: Great Value Vacations

    1
    1. Hi Courtney.

      As you can see from the embedded screen shot, there was no $399 availability whatsoever when we received the offer yesterday. The lowest price was $499, and then only on the days shown in the image.

      Aloha.

      Aloha.

      7
      1. We aren’t able to recreate your screen but it is likely that you checked when our website was auto repricing which we do each evening.

        We can assure you that clients have been able to book this trip at the special rate and future clients can as well.

        This special offer expires at the end of today.

        1. Hi Courtney.

          That did not occur during the evening. The non-availability we showed was on Sunday morning Hawaii time, soon after we received the press release.

          Aloha.

          4
          1. Thank you for that information.

            We’re sorry that you were not seeing that rate when you checked but, again, we can assure you the many clients have taken advantage of the $399 per person rate and it is still available to book now.

            Best regards: Great Value Vacations

        2. It’s obvious that your main goal with this promotion is to stick people with the $50 annual fee! The fact that you either don’t have a $399 fare, or obsfucate it’s location so completely as to make it hidden, shows clearly you are either a very shady and nefarious company, or worse, a complete scam with bait and switch for your main business tactic. Thank you, but when you say “trust me…”, no, I don’t. Btw, your technology is also archaic if repricing wipes out all the valid prices. Update your pricing to a cache server, then simply update from the cache. Takes seconds, and there are companies out there who provide this service. Shame on you!

          2
  5. Hmmmm, I’m surprised the membership gee isn’t $49. Because then its a buck less than the $50. Credit card components will address for reversal.

    1
  6. Hmmmm, I’m surprised the membership gee isn’t $49. Because then its a buck less than the $50. Credit card components will address for reversal.

  7. I’m a member of Travelzoo and this deal was part of their Member Days promotion which expires today. I was able to easily find the $399 deal (from LA only) for specific days in both April and May, and the basic economy flights offered were non-stop. The total they were quoting me, for 2 people, was $798.

    4
  8. what a scam! the fact they have you digging in the woods to find this mediocore deal is a waste of time. i hope people don’t fall for this and remember to cancel their 14 day trial. the membership in itself is a bigger scam.

    3
  9. Very educational article. Thanks for taking the extra steps to explore. I too received this email blast and thought ‘hmmm, and I missing out on something by not being a member?’. Knowing probably not but great for the rest of us that you saved us time and effort by taking the plunge for us. Thank you.

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