As Alaska Airlines and Hawaiian Airlines begin their transformative partnership, we’re diving into the most pressing FAQs released by Alaska and gearing up for a pivotal conversation with Hawaiian’s new CEO, Joe Sprague, of Alaska Airlines. Your concerns, questions and suggestions are driving our coverage.
Key Insights from Alaska Airlines FAQ. Alaska Airlines has addressed some important, initial concerns like booking integrations and loyalty program transitions in their latest FAQ, providing clarity on the usage of HawaiianMiles and some planned service enhancements. Read the full Alaska Airlines FAQ here.
Reader Engagement and Questions. We value your input as we approach our interview with new Hawaiian CEO Joe Sprague. What improvements do you hope for, and what concerns do you have about the changes that are about to occur? Your questions will lead our discussion, ensuring your priorities are highlighted.
Introduction to Huaka‘i by Hawaiian Program. The Huaka‘i program, tailored for Hawaii residents, has just been announced, and is intended to enhance interisland travel with benefits like quarterly booking discounts and a free checked bag, in hopes of enhancing local travel loyalty.
Upcoming Interview with Joe Sprague. We will delve into how this airline integration impacts Hawaii travelers including operational strategies, customer service, and much more in our discussion with Joe Sprague.
Please post your comments. Keep your questions coming and stay tuned for a comprehensive follow-up based on our one-on-one conversation with Hawaiian Airlines’ new leadership. We highly value your engagement as we navigate these significant changes in the Hawaii airline industry.
I noticed Alaska uses Unified as their ground service handler (baggage people) in SEA, their HUB. If they outsource that area at their HUB, then what makes the HA baggage handler’s job safe here in HNL? They promised all contracted employees are safe. Will they encourage those employees to go work for Unified and therefore still “creating jobs “ eventhough employees want to be employed by the airline so that they can get flight benefits as an employee?
Aloha,
Have you considered developing a “pass” for Hawaiian residents at a reasonable cost that would allow frequent travel from the Islands to the west coast? ATA airlines offered a pass that was purchased for a fixed price and allowed for travel between the Islands and the mainland for a one year period. Was a great idea!!!
Aloha
Was going to try Alaska airlines at one point but checked the schedule and found all the flights-lax to buf -I wanted were going through Seattle . Never tried alaska- hope this doesn’t continue. Mahalo
Well, I fly Hawaiian because of the wide bodies A330 from the west coast. Unfortunately, I predict the “Bean Counters” of Alaska will remove these wide bodies A330 from the west coast to Hawaii flying (leisure market) and use these aircrafts on other “Money Making” routes (business market) and Hawaii will see more 737 flying. Remember, the DOT requires both airlines to keep routes with no changes, but it does not say anything about keeping the same type of aircrafts on these routes.
Will Hawaiian Airlines Premium Club membership continue with the merger of Hawaiian and Alaska?
When do the low $450.00 round trip first class fairs go into effect and is this a special promotional fair , to end when ?
My main concerns are keeping wide-body planes and Hawaii-based crews. Those two are key differentiators.
Can you do a story or post specific to Canadian traveller’s and airlines.
One of the best things about Hawaiian’s mileage plan is that you can pay for a coach ticket and upgrade to First with as little as 25K. Well worth it on a flight from SAN to OGG thru HNL and back home again for an additional 25K. The FC on the Airbus planes are wonderful, not to mention the meals and the Aloha of the Cabin Crews. I hope that this will stay the same because Alaska charges a lot more for their “Faux FC” on the smaller Boing planes they fly. Please no comments about entitlement. I’ve worked my entire. Hawaii is definitely my favorite place on the planet and one place where I can justify treating myself.
I hope they keep their A330 flights from Phoenix.
I am very concerned about the future of Hawaiian Airlines. I fly Hawaiian all the time to Hawaii and love it. The flights on Alaska Airlines to Hawaii are long flights with long layover in Seattle. I love the Airbus 330, which is my favorite equipment. When Alaska took over Virgin they made the same promises they are making here and they kept none of the promises. Hawaiian has been a great airline with great service and on time record. Please please leave them intact they way they are…!! I am a premiere member not sure I will renew this year. I fly Hawaiian even if it is more expensive, If it is all Alaska and through Seattle Hub that is a deal breaker.