Kaimuki is one of Honolulu’s great food neighborhoods, and we head there often. It’s the kind of place where residents send friends when they want something real and not Waikiki. We have eaten there countless times over the years, including at Himalayan Kitchen. We even took a friend there not long ago. It felt warm and familiar, the way Kaimuki dinners tend to feel.
So it was jarring this week to learn that the Hawaii Department of Health had shut down Himalayan Kitchen’s Kaimuki location with a red placard. Inspectors said they found a live rat in the kitchen along with cockroaches, moldy food, failing refrigeration, improper tobacco use, food kept too long, toxic materials stored above food containers, and gaps that allowed pests to enter. It led to an immediate closure.
This is the exact Hawaii Health Department scenario we warned about in October when we wrote that Hawaii still had a dysfunctional, broken restaurant health inspection website. Back then, it might have felt like a story about a clunky interface. Today, it is personal to us. A Kaimuki restaurant we trusted and enjoyed was closed for serious health violations, and the state website that diners are told to check simply could not show it in any useful manner.
What DOH reported on December 9.
The Department of Health detailed the findings in its news release following the shutdown. Himalayan Kitchen has been a well regarded part of Kaimuki’s dining scene for more than fifteen years. It has even received Ilima Awards, which are Honolulu’s longtime annual restaurant honors chosen by critics and readers. Along with thousands of positive reviews, it has long been considered a reliable neighborhood choice. There was nothing about our own meals there that would have suggested anything was wrong behind the scenes when we dined and brought friends.
That made the closure surprising. But it was what came next that was even more concerning.
We looked it up on the state’s inspection website. It was almost impossible to find anything.
We went to the same inspection website that Hawaii tells diners to check. We started the way most people would. We typed Kaimuki into the search box, set the dates to cover the week of December 9, then checked more dates. That search returned a list of results, but only for restaurants that actually have the word Kaimuki in their business name. Himalayan Kitchen was nowhere on that list, even though its Kaimuki location had just been shut down.
The reason, which is never explained on the page, and confused us, is that this is not a real neighborhood or geographic search at all. It is strictly a name search. If a restaurant does not include the word Kaimuki in its business name, it simply does not appear, no matter where it is located.
Searching Himalayan finally surfaced their statewide locations, including Kaimuki. Next to the Kaimuki entry, the system showed the inspection date followed by a zero, which is supposed to reflect the number of listed observations. Then, to the right was the visible mention of a red placard, yet no further information about violations.
The main section, Observations and Corrective Actions, showed no comments. Additional Comments also showed nothing.
It was only upon opening the attached PDF that made the problem even clearer. It listed zero critical violations and zero noncritical violations. The only remark was that the kitchen could not be used to prepare food for off-site events. The words rat, cockroach, mold, refrigeration, or tobacco did not appear anywhere in the document.
Nothing in the public inspection system contained the information that appeared in the Department of Health’s own announcement.
The only place the problems are fully explained is in the DOH press release, not anywhere on the DOH restaurant/food safety website.
This is exactly what we reported in October.
Back in October, we proved that Hawaii had broken the public facing restaurant inspection system. The neighborhood search did not behave like a true location search. Important inspections were missing. The violation summaries were often blank or incomplete. Diners could not rely on the system to understand where they were eating. Some readers may have thought that was just a technical gripe but it was not.
Himalayan Kitchen’s shutdown shows why this matters. A trusted Kaimuki restaurant with a live rat and moldy food should be impossible to miss. Instead, the state’s inspection system produced no results by neighborhood, no violations by name, and a PDF that contradicted the Department of Health’s own announcement. We might have ventured there next week when we have plans to dine in Kaimuki had we not pursued this further.
Why publish the truth in a press release but hide it from diners.
What makes this even harder to understand is that the Department of Health did publish the complete list of violations. They posted it on their news site for us to quote. Yet the inspection system that diners are instructed to use did not show the same information. It did not show any violations at all.
Hawaii now has two systems. One where DOH tells the media exactly what happened in the kitchen. Another where the public is left nearly in the dark, even after a restaurant is shut down with a red placard.
Until the state fixes this, the only way to know whether a Hawaii restaurant has been closed for serious violations is to hope a reporter tells you.
How comfortable does that make you feel about choosing where to eat?
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I stopped going there after ordering takeout and finding a big dead cockroach in the curry.
Not at all surprised they found a rat…
Searched reviews of Himalayan Kitchen on a travel site and noted from the one star reviews that this problem was stated from prior guests. 2019 customer saw a mouse on the floor. 2016 roaches present in dining area. 2011 someone ordered a to go meal and found dead roaches over their food. IMO sounds to me that this may not have been the first occurance but the first time the restaurant has been caught. I wonder how safe any Hawaii restaurant is in regards to food safety if the system don’t inspect on a regular basis. Sometimes the health department only comes out when some customer files a written complaint. I really wonder how this establishment achieved all the praised awards. IMO like I’ve said Do you really trust Hawaii?
This isn’t just a technical problem, this starts on election day. Hawaii keeps reelecting the same incompetent people from council level to Governor, who in turn keep appointing their family and friends to positions no one else would ever hire them for. With a competent staff through all these jobs, you could escape the level of failure you are stuck with now. Rail, new stadium, and housing shortage. When will you ever say enough?
IMO just like the state of Hawaii. No accountability. Enter at your own risk. Sorry BOH. Sure there wasn’t any rat dropping in your meal or roach droppings? If these encounters seem to have to be this extreme in order for a report ever to be made then IMO Hawaii isn’t safe to eat out in. Previous stories included a Waikiki restaurant having a sewer leakage as well as a seafood establishment in Honolulu having rodent problems. This issue is just scary, disqusting, filthy and a dangerous health risk. Has Hawaii never heard of the Hanta Virus. It’s a joke how Hawaii demands respect from tourists when you’re in the dark about restaurant safety. If they found one rat there are definitely more lurking around.
The report is there. Click the name of the restaurant to bring up all previous inspections.
These owners are full blown P__s, they are a disgrace to all food establishments , they deserve to lose it all, I dont feel sorry for them and there employee”s , keep them close……………..
it has only be 2 days, relax, it takes time to write a report and update it to the database/website.