Hawaiian Air inaugural New York flight

A Lei Is Fine To Hawaii But Not To Rome. The Part Everyone Missed.

This Hawaii story was everywhere by the time most Hawaii travelers saw it, which is usually a reason for Beat of Hawaii (BOH) to leave it alone. But the part that made it spread so quickly is also the part most coverage barely stopped to examine: Alaska did not just decide where former Hawaiian flight attendants could not wear a lei, flowers in their hair, or Aloha Shirts. It also decided where Alaska flight attendants could.

That turned what seemingly was a niche airline-uniform story into something much larger and viral-worthy. The headlines focused on former Hawaiian flight attendants assigned to Alaska-branded international routes who can no longer wear Hawaii elements. Meanwhile, Alaska flight attendants remain free to wear them on flights serving the islands.

Put succinctly, a former Hawaiian Airlines flight attendant working an Alaska-branded flight from Seattle to Rome cannot wear a lei. An Alaska Airlines flight attendant working a flight from Seattle to Honolulu can.

That sounded backward enough that it spread far beyond the usual airline, travel and Hawaii circles. Most coverage stopped at the outrage. The part it skipped is simpler and stranger: the answer is not about who the employee works for. It is about where the airplane is flying to. The flower no longer belongs to the people who carried it. It belongs to the route.

How the rule works.

The policy affects roughly 250 Hawaiian flight attendants assigned to a Seattle base supporting Alaska-branded long-haul routes to Europe and Asia. On those widebody flights, flowers, leis, and aloha shirts are no longer permitted. At the same time, those same elements are allowed on flights serving Hawaii, including Alaska-branded flights and the 737s worked by Alaska crews.

The distinction is not based on who the employee is. It is based simply on where the aircraft is going. That is how a former Hawaiian flight attendant assigned to an Alaska-Europe route can be restricted from wearing the flower, while an Alaska flight attendant flying a 737 to Honolulu can wear one.

On any flight to or from Hawaii, flowers and lei remain permitted, even when the flight is Alaska-branded, and Alaska’s own crews are working it. Whether travelers agree with that boundary or not, it is the line the company has chosen. The flower is permitted on Hawaii service and restricted on certain non-Hawaii routes, regardless of which airline the employee originally worked for.

Readers split before we even weighed in.

BOH readers landed on opposite sides of that almost immediately. Debbie saw the restriction as sensible because it applies to flights that are not going to Hawaii. “A flower in your hair and a lei doesn’t make sense in Rome,” she wrote.

Another reader went further, arguing that if Delta or United had bought Hawaiian, little of the branding might have survived at all, and that Alaska deserves some credit for trying to preserve pieces of it while carrying the cost and complexity of running two brands.

Others saw the same rule as a sign of where the acquisition is headed. One wrote that Hawaii is being erased by Alaska, with no synergy and no Aloha, while another said the airline no longer really exists and is only keeping the Hawaiian name for now. Those are very different reactions to the same policy, which is exactly why the story traveled so widely before we ever touched it ourselves.

Both points of view are easy to understand. The rule produces a result people can argue about without either side being entirely right or wrong: Alaska is preserving branding, including the lei on Hawaii flights, while also deciding that former Hawaiian flight attendants cannot always wear them.

Why the reaction spread so quickly.

Most airline stories stay inside airline circles. This one got away because almost anyone could seemingly understand the contradiction without knowing anything about fleet plans, labor contracts, or airline acquisitions.

The version people saw in headlines, social posts, and online discussions seemed inappropriate, and it explains why the story spread as widely as it did. The explanation is much more nuanced, but the first impression is powerful because it sounds like the exact opposite of what most people would expect.

Alaska now has to decide where one brand ends and the other begins. In this case, it is deciding which parts of Hawaiian travel apply across the company and which apply only to its Hawaii service.

What travelers see.

For most passengers, this is not really a uniform story. It is one more visible sign that the old Alaska and Hawaiian labels no longer explain the onboard experience as cleanly as they once did.

Travelers booking Hawaii flights now encounter both Alaska and Hawaiian branding, Hawaiian and Alaska aircraft, Alaska crews and Hawaiian crews, and sometimes confusing combinations of these that can make the experience feel different from one route to another. The Seattle long-haul flying to Europe and Asia is still staffed by Hawaiian flight attendants, not Alaska crews, because the two workforces have not yet been integrated. The flight attendants’ union has documented that the new Dreamliner routes to Rome, Seoul, and London still fall under the Hawaiian contract.

That is why the flower, the lei, and the Aloha Shirt carried so much weight in this discussion. They are easy for passengers to recognize, and they still represent something larger than the uniform elements themselves. Even Alaska acknowledges that the two-brand strategy they are trying to execute is unique and has not been done by a U.S. airline. That reality is now showing up in places like that, where passengers can actually see it.

The boundary now visible.

A Seattle-to-Rome flight marketed as Alaska service is not the same product as a Honolulu-bound flight, even though it uses what was once a Hawaiian-branded Dreamliner. And many travelers already expect different branding between the two. Alaska’s rule reflects exactly that.

But the policy also answers a question Hawaii travelers have been asking since the acquisition closed. What exactly is Hawaiian now, and what will it become? For now, more is being made clear about who gets to carry that identity.

Under this rule, Hawaiian is not limited to employees who have worked for Hawaiian Airlines. It is not something that automatically follows those people, regardless of where they fly. Instead, it is something the company has chosen to switch on for Hawaii service and switch off everywhere else.

For travelers to Hawaii, is that a reasonable boundary, or does it further change what the Hawaiian brand means?

Lead Photo Credit: © Beat of Hawaii. Pictured is BOH Editor Rob Kvidt with Hawaiian Airlines to celebrate its inaugural New York flight.

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5 thoughts on “A Lei Is Fine To Hawaii But Not To Rome. The Part Everyone Missed.”

  1. “A Seattle-to-Rome flight marketed as Alaska service is not the same product as a Honolulu-bound flight, even though it uses what was once a Hawaiian-branded Dreamliner.” Good grief. They are now AS 787s. They’re never going back. Time to get over it.

    This whole Lei / uniform ordeal is the biggest nothing burger about bankrupt HA being acquired by AS yet.

  2. I think this is an absurd decision. If a woman of Hawaiian ancestry chooses to wear a flower in her hair in a nod to her culture, why would Alaska have a problem with that, regardless of where the plane is flying? They aren’t dictating the type of earrings she wears, if any; right? Or whether or not she wears a watch. This doesn’t seem to be a question of compliance with uniform standards. It’s just ridiculous overreach.

  3. My opinion, for what it’s worth- this is a non issue. When I flew to Rome the last two times, the only thing I noticed was multi-lingual flight attendants. Since I flew SFO-FCO, should I have expected Boudin sourdough boules with cioppino?
    When I fly to Hawaii, it’s a lovely touch that the flight attendants have on an Aloha shirt, wear a lei, have flowers in their hair, and arrange beautiful tropical flowers in the restrooms. I am also excited about the new menu featuring Hawaiian style foods. I appreciate that Alaska is keeping a bit of aloha on the flights to and from Hawaii. Going to Rome? Not really something I would ever expect.

  4. The senior management of Alaska Air obviously does not appreciate the marketing appeal of a leí, Hawaiian style shirt or Moomoo. Although an airline called Alaska based in Seattle has lost its way from the 49th State and now the 50th as well.
    Pride in Alaska would mean an Alaska State flag pin, scarf or tie or Hawaiian style shirt with a totem pole, North Star, moose, bad eagle or Salmon motif or pattern.
    Why not incorporate a nice nonperishable leí with either style of clothing? Braniff Air. took the unique crew apparel to extreme and everyone noticed. But in the case of Alaska-Hawaiian, crew apparel similar to any other Mainland US airline in the lower is just all the same; boring and commonplace.
    Aloha!

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