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  1. Jared X says

    By simple definition, this event was not really “Air Rage” in the contemporary sense if it was truly an “unprovoked incident” (unlikely) and “not triggered by non-compliance with mask wearing policies”. It certainly could have simply been a mental health incident… or an alcohol-related incident–both of which have been happening on flights as long as there have been airlines.

    In terms of preventing the former, short of requiring some sort of mental health exam and certification from all passengers–pre-flight–there’s not much that can be done about those. In terms of preventing the latter, the airlines stopped serving alcohol–and the number of incidents either remained pretty constant or increased–so clearly that’s not the solution. And as a frequently flyer who often has a beer or two on flights–without attacking the flight crew–I’m annoyed and frankly insulted that the beverage service in general has been eliminated or greatly diminished on most flights. The reality is that 99.8576835% of passengers–if not more–are able to have a beer or two… or a glass of wine… or a vodka and soda–and not lose on the plane. So they should not be punished for the bad behavior of the .14% of passengers that cannot. A small percentage of drivers on the road are also impaired… and they kill poeple sometimes… and that sucks. But you don’t hear any (serious) talk about not selling alcohol anymore… or closing down all the bars.

    And what’s with turning the flight around and going back to Honolulu? The flight time from Hilo to Honolulu is like 50 minutes… so that’s maybe 20 to 30 minutes in the air at most. Why turn around and go back to where you started from when you be at your final destination point in about the same time–if not less? That just screws over everyone on the plane for no good reason.

    I’ve said it before and I’ll say it again: There should be federal flight bans for any passengers convicted for this kind of chicanery.

    • Fred B. says

      Like the ability to get to destination you paid hard earned money to get to because an infantile wanker believes wearing a mask is in some way a violation of their freedom? Utter nonsense.

  2. Suzanna G. says

    The FAA & airlines should implement all 3 suggestions. The level of selfish entitlement by these passengers is out of control & puts everyone else on their plane at risk. Not only from Covid-19 but a potentially distracted or injured crew as we are hurtling thru the air 500mph+ at 30,000ft. Enough! Ban them, better yet jail time.Flight attendants deserve a safe work environment & the rest of us, some peace & health when we fly. Thank you BOH

  3. Dixie M. says

    This saddens me to know that we as people are not following basic rules of behavior. Follow the rules and be kind in your responses to others. Don’t fly if you are not willing to obey the simplest of rules.

  4. Guy F says

    This truly can be a horrifying experience. I’ve worked security in prison (now retired) and have been assaulted “out of the blue”. Most of the time, you know it’s going to happen, but sometimes I didn’t see it coming. Of course I was trained to defend myself and my back-up came.
    Airline workers (most of them) are NOT security. Plus, where is back-up going to come from to help an Attendant subdue the assailant.
    You are ALL in my thoughts and prayers.
    Much Aloha for doing what you do for those of us flying.

  5. Kim T. says

    The pandemic has made travel difficult at best. Travelers should please remember that it’s not the flight attendants who make the rules but they do have to enforce them. I choose not to travel so I don’t have to put up with the ridiculousness of some of these rules. The choice is pretty clear.

  6. Craig says

    It befuddles me as to why this type of behavior and the aforementioned policing falls upon an individual airlines’ no-fly list. Physical assaults of this nature is terrorism, pure and simple. Those guilty of such action should be put on federal no-fly lists and never make it through an airport TSA checkpoint no matter what airline they were able cajole a ticket from. Problem solved (at least a second occurrence and hopefully provides other deterrence’s).

  7. Rita D says

    I don’t understand the rage in our society right now. Road rage and flight passenger rage. Do I like to wear a mask? What I prefer to fly without wearing a mask? Does it really matter? If I choose to fly and know what requires wearing a mask, I accept that responsibility. Adults are acting like 2-year-olds throwing temper tantrums. Are we going to have to resort to psychological testing before we can fly? I feel very sorry for flight attendants. I am also concerned about the safety of other passengers. Do we need to resort to flight Marshalls being on each plane? What will that do to airline fares? I have no answer but these are things we really need to think about seriously. Aloha.

  8. Linda T says

    Great idea that will benefit both the airline employees and the flying public.
    If a passenger can’t follow the very few rules of flying, you deserve to be banned from flying on any airline. You have no right to put a plane load of innocent peoples lives at risk because of your bad behavior. There is plenty of documentation in the form of videos to prove each and every occurrence.
    Want to bet the problem will nearly take care of itself when real consequences are enforced? Do it!

  9. Sue S says

    Reinstate the use of Air Marshals who can subdue unruly passengers and restrain them until the flight gets to its original destination – so flights do not have to return or land early. Anyone needing to be restrained should then be arrested immediately plus pay a hefty fine. Also have a nation-wide no-fly list that all airlines can share. This is so far out of hand I’m afraid something tragic may happen if this isn’t brought under control.

  10. Jim R. says

    Play stupid games, win stupid prizes.

    People like this should automatically be issued a full scale psychological evaluation, by the courts.

    Be sure it’s going to get much worse, the more you try to impose any governmental will on people’s individual freedoms.

  11. Starla G says

    I just don’t understand, even if there is a reason to be upset, why you would just attack a flight attendant. Is there no common sense or goodness left? Every time I hear one of these stories it just blows my mind. Maybe it’s because I work in customer service too but you don’t shoot the messenger.😥

  12. TomK says

    I’ve been flying for business for 40+ years. I am 100% OK with banning an unruly, aggressive passenger for LIFE from ALL airlines. Period. The sooner we get these idiots grounded the safer the skies will be for all of us.

  13. Joanb says

    Aloha. You think this is new? Flight Attendants are attacked all the time. It’s just everyone has their phones out now. Travel nowadays is not easy. You have Covid restrictions, changes in schedules and personal issues. It’s a recipe for airplane inflight disaster.

  14. John C says

    I would just love to come out of LE retirement and work as an Air Marshall, heck I’d do it for free to be able to put some restraint bracelets on these people. And then watch there expression when they find out what their FAA fine will now be. Make my day. People are all about “ME” these days.

  15. BARBARA M says

    This world has become such a sad sad place. Anger seems to now be an acceptable social emotion. Past generations must be rolling over in their graves.

  16. Diana says

    I feel sorry for people having to police mask wearing and vax proofs. The nuts are out in full force, and they are getting brutalized for nothing more than doing what their employers asked. I am almost afraid to fly now, worrying who else will be on the plane, if they are vasked, if they will mask, if there will be violence.