91 thoughts on “Hawaii Visitors Say Travel Industry Is Preying on Them”
Kay L.
Mahalo! for the nice comments and thoughts!
Beat of Hawaii
Hi Kay.
Thanks.
Aloha.
Unko J
Seeing how this is a Hawaiian travel website, I wish they’d have more understanding for the opinion of the local people. Our hospitals can’t just send patients somewhere else-we’re 3000 miles away from anything else. Please wait until COVID is under control before planning to visit.
Dennis D
I think that most if not all of the readers of this site are agreement with your sentiments; we DON’T want to come before CoVid-19 is under control. The issue in this thread is that some of the airlines and landlords have been less than forthcoming and/or not acting in good faith in refunding money and/or providing alternate arrangements for trips cancelled due to CoVid.
Nancy D
Exactly Dennis. Alaska Air is one of them it’s horrible. I even called there corporate office. They were complete jerks
Laurie G
Aloha from Wailea Beach Resort. We noticed the comment by Karen and would love the opportunity to connect with her directly to discuss please. I am Laurie Garzon, the Director of Sales and Marketing, and it appears the time frame of the reservation falls over our special event and festive/holiday dates. It is our top priority to take care of our guests and provide them service that exceeds expectations. Look forward to the opportunity to take care of her. Thank you for the opportunity to comment and connect.
Beat of Hawaii
Hi Laurie.
Thanks for helping.
Aloha.
Darlene G.
I booked an Airbnb September 4th in Kawaii for 7 days . Then Oahu for 7 days included a Memorial for a friend that was canceled. Cheap air is not working with us. We want to cancel and get our money back. Really makes me never want to go on vacation.. So frustrating!
Hannah
My aunt was planning to come down from Alaska to work on family home in Maui, she was supposed to come in August. But due to the lock down happening again and going back even more into July, she was following the news firm to only where she lives (Alaska) but also checking to see what’s going on in Honolulu and Maui. She was able to make an educated guess that based on what’s going on, it would be smart to cancel or reschedule tickets as early a date as possible. She got all her $$ back… it seems like yes people are not able to get their full refunds or going in circles with hotels and businesses trying to get their money back since they weren’t even able to make it. That sucks regardless. Losing money that you weren’t even able to spend for your pre-paid vacation sucks. But times haven’t changed that greatly. I’m pretty sure most businesses esp in Waikiki and st hotels have never been so easy going with refunds and cancellations…. especially if you’re going to wait till the actual date of your vacation to try and handle it! That’s a no brainer!! Pay attention to what’s going on in the islands to better predict and protect yourself from this frustration because if you call early before your reservations, most of the previously mentioned places are cool about rescheduling or canceling/refunds
Randy L
As a frequent vacationer to Hawaii I can’t see opening with restrictions being feasible. Who wants to spend their hard earned money on a vacation that limits all the freedoms that you have been looking forward to for the year
Waiting for a time slot to sit by the pool in the heat of the day or in the rain for a two hour limit and not being able to leave your tracing area to sight see or visit the beaches would be full of more anxiety than staying home and working.
Thanks for all your tremendous input during this pandemic. I feel for the Hawaiian people and hope for a vaccine as soon as possible. That is the only way Hawai’i can fully recover
Beat of Hawaii
Hi Randy.
Thank you.
Aloha.
Billie K
We’re in Maui annually for 6 weeks in November & December. We purchased our tickets long ago and have resigned ourselves to the possibility of being locked down for the first two weeks of our stay this year.
The question we have is how do we prove to anyone that we’ve gone through quarantine? Do we get a card or a wristband? Maybe a tattoo or an implanted RFID chip? How can anyone distinguish us from someone who has just arrived?
Kay L
I have been through quarantine. Keep your paperwork and your airline ticket. That proof is golden during your stay. We came prepared. Brought all our food for 2 weeks. I made a game of it. Kept a diary daily. Ate meals in different rooms and pretended we were going to different restaurants with different views, it is doable. Play cards, watch tv, read. Have fun with it. Then enjoy Hawaii!
Nani C
Mahalo Kay! That’s what I’m planning on doing in October. The view of the ocean from the lanai will be a nice change from the view in my backyard.
Comments are closed.
Aloha!
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Mahalo! for the nice comments and thoughts!
Hi Kay.
Thanks.
Aloha.
Seeing how this is a Hawaiian travel website, I wish they’d have more understanding for the opinion of the local people. Our hospitals can’t just send patients somewhere else-we’re 3000 miles away from anything else. Please wait until COVID is under control before planning to visit.
I think that most if not all of the readers of this site are agreement with your sentiments; we DON’T want to come before CoVid-19 is under control. The issue in this thread is that some of the airlines and landlords have been less than forthcoming and/or not acting in good faith in refunding money and/or providing alternate arrangements for trips cancelled due to CoVid.
Exactly Dennis. Alaska Air is one of them it’s horrible. I even called there corporate office. They were complete jerks
Aloha from Wailea Beach Resort. We noticed the comment by Karen and would love the opportunity to connect with her directly to discuss please. I am Laurie Garzon, the Director of Sales and Marketing, and it appears the time frame of the reservation falls over our special event and festive/holiday dates. It is our top priority to take care of our guests and provide them service that exceeds expectations. Look forward to the opportunity to take care of her. Thank you for the opportunity to comment and connect.
Hi Laurie.
Thanks for helping.
Aloha.
I booked an Airbnb September 4th in Kawaii for 7 days . Then Oahu for 7 days included a Memorial for a friend that was canceled. Cheap air is not working with us. We want to cancel and get our money back. Really makes me never want to go on vacation.. So frustrating!
My aunt was planning to come down from Alaska to work on family home in Maui, she was supposed to come in August. But due to the lock down happening again and going back even more into July, she was following the news firm to only where she lives (Alaska) but also checking to see what’s going on in Honolulu and Maui. She was able to make an educated guess that based on what’s going on, it would be smart to cancel or reschedule tickets as early a date as possible. She got all her $$ back… it seems like yes people are not able to get their full refunds or going in circles with hotels and businesses trying to get their money back since they weren’t even able to make it. That sucks regardless. Losing money that you weren’t even able to spend for your pre-paid vacation sucks. But times haven’t changed that greatly. I’m pretty sure most businesses esp in Waikiki and st hotels have never been so easy going with refunds and cancellations…. especially if you’re going to wait till the actual date of your vacation to try and handle it! That’s a no brainer!! Pay attention to what’s going on in the islands to better predict and protect yourself from this frustration because if you call early before your reservations, most of the previously mentioned places are cool about rescheduling or canceling/refunds
As a frequent vacationer to Hawaii I can’t see opening with restrictions being feasible. Who wants to spend their hard earned money on a vacation that limits all the freedoms that you have been looking forward to for the year
Waiting for a time slot to sit by the pool in the heat of the day or in the rain for a two hour limit and not being able to leave your tracing area to sight see or visit the beaches would be full of more anxiety than staying home and working.
Thanks for all your tremendous input during this pandemic. I feel for the Hawaiian people and hope for a vaccine as soon as possible. That is the only way Hawai’i can fully recover
Hi Randy.
Thank you.
Aloha.
We’re in Maui annually for 6 weeks in November & December. We purchased our tickets long ago and have resigned ourselves to the possibility of being locked down for the first two weeks of our stay this year.
The question we have is how do we prove to anyone that we’ve gone through quarantine? Do we get a card or a wristband? Maybe a tattoo or an implanted RFID chip? How can anyone distinguish us from someone who has just arrived?
I have been through quarantine. Keep your paperwork and your airline ticket. That proof is golden during your stay. We came prepared. Brought all our food for 2 weeks. I made a game of it. Kept a diary daily. Ate meals in different rooms and pretended we were going to different restaurants with different views, it is doable. Play cards, watch tv, read. Have fun with it. Then enjoy Hawaii!
Mahalo Kay! That’s what I’m planning on doing in October. The view of the ocean from the lanai will be a nice change from the view in my backyard.