16 thoughts on “Hawaiian Air Reliability, Premium Pivot, International, More Disclosed”
Ernie S.
Hawaiian had been expecting a robust Japanese Tourism to bring in their bottom line, it hasn’t materialized. The hold up could be attributed to several ongoing issues, the least of which is the dispute over Who is Worthy. Follow that with the STR problem, lack of workers in the service and hospitality industry. Japanese Tourists do enjoy to be pampered, served and respected among other things. Certain Japanese rent STR Properties for the privacy, feeling of family closeness, some for exclusivity. They can afford it. The Asian Market has Certain wants and needs, if not being met why waste their time and money. 2/3 down isn’t a good place to be.
Ernie, you propose a hodge-podge of possible reasons for diminished Japanese tourism, none of which are backed by any evidence. Here’s my hypothesis: the Japanese are accustomed to and demand high quality, diverse and fresh sushi, which in Hawaii is only available intermittently (sorry, poke from Foodland just don’t cut it). Make great sushi available everywhere on the islands (not just a few exclusive restaurants) and Japanese tourism will return.
During the pandemic it was a hugh loss not only for HA but the island & its people. HA has not done much to help. HA kept people’s money that were sick from the ongoing pandemic and would love to return. Myself I was just told my $700.00 plus just expired and they won’t do anything about it.Heartbreaking. I miss Hawaii & culture. My daughter even went to college on big island. The best locals and best experience. Please HA help the economy there. Lower those prices, and don’t let hard working people’s money expire. Thank you.
Poor Hawaiian got what it deserved.
They price gouged passengers when they were the only ones flying between islands. Even for medical reasons flying to Oahu was way to costly. Discounts for medical issues should have been given.
No more offshore maintenance- if you can find mechanics!
Good luck to you if HA goes out of business. SWA will be charging $200 inter island fares since they’ll have a monopoly and you will be crying out. SWA currently charges $230 for their inter-Texas (AUS-DAL) routes.
That is a typical predatory practice. My career was in music education. In the early 1970’s a large part of the western USA was serviced by a brass manufacturer, Olds Mfg., located in Fullerton. A Japanese company, Yamaha, was trying to become established in the market. Their prices were considerably lower than Olds. There came a point where a small company like Olds could not compete against against Yamaha and they ceased operations. Almost overnight the cost of the Yamaha instruments went way up in California!
The same thing will happen if HA can not compete against SWA on interisland flights.
I have no issue flying SWA around the mainland on flights under 3 hours. Sorry, but I will not fly SWA to Hawaii.
Regarding Hawaiian’s premium economy, known as Extra Comfort on Hawaiian, when we first began frequent flights from the Los Angeles area to Kahului, the Extra Comfort price included free IFE, I believe there was a small charge ($5) for IFE in regular economy. There were one or two other little perks that were included in the price differential. Now, the only advantage over regular economy, albeit a large one in my book, is the extra legroom. I can deal with tight legroom for interisland flights but when in a seat for 6+ hours, including the time boarding and before you you leave at your destination, the EC legroom is a must.
Amazon taking up to 15% ownership of Hawaiian airlines portends bad things in terms of customer service. Everything Amazon touches becomes depersonalized. Look at what they did to Whole Foods.
I wouldn’t expect Australian tourism in HI to resume to pre-pandemic levels. Firstly, their dollar is much weaker compared to the US dollar, secondly, and I say this, as someone who lived in Australia for several years, Hawaii doesn’t really offer anything in terms of a tourist destination that isn’t readily available on Australia’s coasts and small islands. The only upside is that we have no snakes. But that’s about it.
HAL is laying about there delays. They had those for the last 3 years, well before the runway work. They blame delays on the first flight on the runway because the bags can’t get loaded. It’s right in front of their terminal. The Maui to HNL flights between 3-5 p.m. are delayed 100 percent for three years. Our company switched half our flights to Southwest and amazingly have only been delayed once in 6 months. Does Southwest have priority on runway instead of HAL. Interview customers that make that fly daily or several times a week. They’ll tell you the truth. Even HAL employees tell you real reasons and it’s not the runway. Can’t understand and accept companies thatlie instead of telling the truth. Been flying HAL for 30 years.
Yeah, it could be difficult living off $448/hour. I’d love to get back to that beautiful island but things are so messed up there. Not sure when that time will be with all the other destinations to consider.
“Peter said that “Australia, New Zealand, and South Korea have all seen strong demand recoveries over the course of 2022.”
I haven’t seen any press about these destinations having the angst about tourists that I read about in other articles/comments in this web source. Seems like both the HI government and many of its citizens both aren’t very interested in tourists unless its to take advantage of them with mounting fees/costs at an already costly place to visit. Lots of long time visitors may think twice about further HI travel as we are doing.
Wow there is a lot here. I wonder how much more expensive everything in a flight will become. I am a Premier Club member and hold Hawaiian Mastercard. Premier perks are nearly extinct all being folded into card. Comfort seats getting really expensive and sounds like they will become part of first class “suites”. I am going to Honolulu end of month and dread the new terminal. Thank you for info
Hawaiian had been expecting a robust Japanese Tourism to bring in their bottom line, it hasn’t materialized. The hold up could be attributed to several ongoing issues, the least of which is the dispute over Who is Worthy. Follow that with the STR problem, lack of workers in the service and hospitality industry. Japanese Tourists do enjoy to be pampered, served and respected among other things. Certain Japanese rent STR Properties for the privacy, feeling of family closeness, some for exclusivity. They can afford it. The Asian Market has Certain wants and needs, if not being met why waste their time and money. 2/3 down isn’t a good place to be.
Ernie, you propose a hodge-podge of possible reasons for diminished Japanese tourism, none of which are backed by any evidence. Here’s my hypothesis: the Japanese are accustomed to and demand high quality, diverse and fresh sushi, which in Hawaii is only available intermittently (sorry, poke from Foodland just don’t cut it). Make great sushi available everywhere on the islands (not just a few exclusive restaurants) and Japanese tourism will return.
Precisely Eldo.
During the pandemic it was a hugh loss not only for HA but the island & its people. HA has not done much to help. HA kept people’s money that were sick from the ongoing pandemic and would love to return. Myself I was just told my $700.00 plus just expired and they won’t do anything about it.Heartbreaking. I miss Hawaii & culture. My daughter even went to college on big island. The best locals and best experience. Please HA help the economy there. Lower those prices, and don’t let hard working people’s money expire. Thank you.
Poor Hawaiian got what it deserved.
They price gouged passengers when they were the only ones flying between islands. Even for medical reasons flying to Oahu was way to costly. Discounts for medical issues should have been given.
No more offshore maintenance- if you can find mechanics!
Good luck to you if HA goes out of business. SWA will be charging $200 inter island fares since they’ll have a monopoly and you will be crying out. SWA currently charges $230 for their inter-Texas (AUS-DAL) routes.
That is a typical predatory practice. My career was in music education. In the early 1970’s a large part of the western USA was serviced by a brass manufacturer, Olds Mfg., located in Fullerton. A Japanese company, Yamaha, was trying to become established in the market. Their prices were considerably lower than Olds. There came a point where a small company like Olds could not compete against against Yamaha and they ceased operations. Almost overnight the cost of the Yamaha instruments went way up in California!
The same thing will happen if HA can not compete against SWA on interisland flights.
I have no issue flying SWA around the mainland on flights under 3 hours. Sorry, but I will not fly SWA to Hawaii.
Regarding Hawaiian’s premium economy, known as Extra Comfort on Hawaiian, when we first began frequent flights from the Los Angeles area to Kahului, the Extra Comfort price included free IFE, I believe there was a small charge ($5) for IFE in regular economy. There were one or two other little perks that were included in the price differential. Now, the only advantage over regular economy, albeit a large one in my book, is the extra legroom. I can deal with tight legroom for interisland flights but when in a seat for 6+ hours, including the time boarding and before you you leave at your destination, the EC legroom is a must.
Amazon taking up to 15% ownership of Hawaiian airlines portends bad things in terms of customer service. Everything Amazon touches becomes depersonalized. Look at what they did to Whole Foods.
I wouldn’t expect Australian tourism in HI to resume to pre-pandemic levels. Firstly, their dollar is much weaker compared to the US dollar, secondly, and I say this, as someone who lived in Australia for several years, Hawaii doesn’t really offer anything in terms of a tourist destination that isn’t readily available on Australia’s coasts and small islands. The only upside is that we have no snakes. But that’s about it.
HAL is laying about there delays. They had those for the last 3 years, well before the runway work. They blame delays on the first flight on the runway because the bags can’t get loaded. It’s right in front of their terminal. The Maui to HNL flights between 3-5 p.m. are delayed 100 percent for three years. Our company switched half our flights to Southwest and amazingly have only been delayed once in 6 months. Does Southwest have priority on runway instead of HAL. Interview customers that make that fly daily or several times a week. They’ll tell you the truth. Even HAL employees tell you real reasons and it’s not the runway. Can’t understand and accept companies thatlie instead of telling the truth. Been flying HAL for 30 years.
Yeah, it could be difficult living off $448/hour. I’d love to get back to that beautiful island but things are so messed up there. Not sure when that time will be with all the other destinations to consider.
Aloha y’all!!
Can you please tell me if the tram at OGG is back in operation yet? We will be arriving this Friday.
Thank you for your help!
Ted
Hi Ted.
Having heard nothing to the contrary, it is working.
Aloha.
Yes the tram is running!
“Peter said that “Australia, New Zealand, and South Korea have all seen strong demand recoveries over the course of 2022.”
I haven’t seen any press about these destinations having the angst about tourists that I read about in other articles/comments in this web source. Seems like both the HI government and many of its citizens both aren’t very interested in tourists unless its to take advantage of them with mounting fees/costs at an already costly place to visit. Lots of long time visitors may think twice about further HI travel as we are doing.
Wow there is a lot here. I wonder how much more expensive everything in a flight will become. I am a Premier Club member and hold Hawaiian Mastercard. Premier perks are nearly extinct all being folded into card. Comfort seats getting really expensive and sounds like they will become part of first class “suites”. I am going to Honolulu end of month and dread the new terminal. Thank you for info