When Travel + Leisure Co. announced its acquisition of Yes& Vacations earlier this month, it said the deal added seven Maui resorts to its portfolio. What it did not do at the time was identify them.
One of the owners caught up in that deal told us that he no longer wants his Maui resort week at all. He’s not trying to sell it or trade it. Instead, he wants to give it away so it doesn’t fall to his children someday, and he can’t find anyone to take it. He’s one of many owners who connected with each other under our first article about the seven Maui resorts, where readers compared notes, identified the resorts involved, and started explaining what this acquisition means for the people who already own there.
He isn’t alone in wanting out, and he’s also not alone in finding there’s no clean way to do it. That is one of the sharper notes among the owners who surfaced under our first article, but the issue is also what this deal actually changed.
If you own a week at one of these properties, the company behind your management, reservations, and sales presentations may have changed even though your ownership interest may not have. That’s at the center of nearly every question readers have raised.
Travel + Leisure Co. left questions unanswered.
The company’s announcement described Yes& Vacations as a business that had developed, owned, and managed resort communities before saying the acquisition added seven Maui properties. It did not identify those resorts or explain, property by property, what had actually transferred. That ambiguity is why the comments under our first article quickly shifted away from the acquisition itself and toward a more basic question: Who owns what now?
Based on what we know so far, Travel + Leisure Co. acquired Yes& Vacations and the business surrounding those resorts, including Soleil Management, the company tied to that portfolio. At deeded timeshares, ownership structures can vary. One Hono Koa owner described it to us as individual interval owners holding deeds while the owners association is responsible for the property and the management company operates the resort. We are continuing to confirm how the remaining Maui resorts are structured.
Our readers assembled the seven Maui resorts.
Although Travel + Leisure Co. never identified the properties, readers under our first article consistently pointed to the same seven resorts. In West Maui, they identified Sands of Kahana, Kahana Beach Resort, Kahana Villa Resort, The Gardens at West Maui, and Hono Koa. In Kihei, they identified Maui Beach Vacation Club and Maui Banyan Vacation Club.
That list came from owners and readers comparing information from their own resorts rather than from the acquiring company. Sands of Kahana is the one property we had independently connected to Yes& before the comments filled in the remaining names.
Owners are not reacting the same way.
Owners are far from united about whether this change is good news. Some hope the new management will improve conditions. One owner described Soleil Management as difficult to reach, said maintenance fees rose without adequate explanation, claimed property taxes were paid late enough that owners incurred penalties, and alleged maintenance problems at Sands of Kahana, including rodent issues and promised air conditioning that never happened. Those are the owners’ accounts, not findings we have independently verified, but they help explain why some readers welcomed the acquisition rather than fearing it.
Other owners expressed a very different concern. One said maintenance fees at their resort have climbed from roughly half the cost of a comparable Kaanapali hotel room to nearly the same nightly price. Another shared the welcome letter announcing the acquisition and said it immediately felt as though another company was reaching into their pocket. And yet another traveler checking into another acquired property said they were encouraged to opt in to a sales presentation to learn about the newly acquired resorts.
Not every experience was bad. One longtime WorldMark owner said they routinely attend the sales presentation, politely decline after about fifteen minutes, collect the offered gift card, and leave satisfied. That perspective serves as a reminder that owner timeshare experiences vary widely, even within the same corporate family.
What owners should watch next.
The questions owners are asking now go beyond who bought them. Will Soleil continue as the management company under its new parent? Who will set future operating budgets and maintenance fees? Will any of these resorts become more closely integrated with Club Wyndham, WorldMark, or the RCI exchange network? Will owners who want to leave have any practical deed-back or surrender option?
If you own at one of the seven reader-identified Maui resorts, we would like to hear from you. If you receive a welcome letter, a management notice, updated maintenance-fee information, reservation changes, or other communications related to this transition, please let us know. As happened with our first article, owners may once again provide the clearest picture of what is actually changing on the ground.
Photo taken in Kihei, Maui.
By Rob and Jeff, Beat of Hawaii.
Some of the most meaningful parts of Hawaii are the ones visitors walk right past without knowing they are there. We’ve spent nearly 20 years finding them firsthand for BOH as full-time Hawaii residents reporting on travel, culture, and island life, and telling you what they mean for your trip. Join us →
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I wish more people realized that children can’t be forced to take a timeshare. Your parents can’t sign a contract that indentures you. The companies will go at the children hard, but it is only a ruise with no teeth.
It is as simple as “drop the rope” so to speak. You just ghost them.
The only worry is if they file suit, and if they do, you hire a lawyer, counter sue, and smoke them. But that’s very unlikely.
One important different detail. It is true your children cannot be forced to accept a timeshare inheritance but they should consult a lawyer to make sure they refuse the inheritance correctly (I am not a lawyer and this is not legal advice). Details such as don’t use it and don’t pay the maintenance fees are important. If the timeshare is owned by a trust, then the trust is stuck with it until it figures out how to dispose of it.