91 thoughts on “Maui Financial Ruin Next As Visitors Plummet/Unemployment Skyrockets”
William F
I was very disappointed to have to cancel my Maui vacation I had been planning and paying for since Feb, I am very sorry for the inconsolable loss to so many Hawaiian’s, on a much lesser scale I and my wife were impacted too, 6 months if build up and excitement dashed a week prior to departure, it hurt, now they are staying come we need you, I am getting calls and text saying the refunds promised and the activities I booked and paid for in advance were not cancelled and refunds will not be forth coming, its seems like the mishandling of this disaster is continuing, hopefully Federal and state help will aide these businesses and compensate them for the damage the fire has done to their livelihoods and not the disappointed travelers who on the Governor of Hawaii’s own say cancelled a dream vacation.
Not sure why my response was unacceptable, I hold no ill will toward anyone, I cancelled my plans on the states own warnings and was sad to have to do so, reservations were cancelled immediately and refunds were promised now it seems the money I worked hard to earn is to be kept, I still went on vacation in fact I am on my vacation not the spectacular Hawaiian one I had dreamed of for sure but still as a family of modest means I can’t afford 2 vacations I was told full refunds were forthcoming and its those refunds I am counting on to pay for the one I rushed to replace it with, it seems like the mishandling of this disaster is continuing,asking for donations is understandable, crawfishing on promised refunds is not, State and Federal budgets are more fully equipped to aide those impacted not the families who wanted to visit. I truly am sorry for those who have suffered loss and pray for and ease of their bereavement, it’s just not within my means to pay for a vacation I was told buy Hawaiian leadership to cancel and had to replace with others.
I can’t speak about Maui since it’s been many years since we visited.
However when we were in Kauai in April and last October, the road system was overwhelmed, traffic moving at 10 to 15 miles an hour
for miles. So yes you can have too much tourism.
I was in South Maui when the fires started and witnessed first hand the division between Maui locals and the government with stern messages for tourist to leave the island (no matter where on the island you were) and locals who are a part of the hospitality and tourism industry urging tourist to stay. As a matter of fact when we checked out of our hotel, the front desk staff urged us to tell all our friends that Maui is still open! What is transpiring now is not shocking in the least.
We took one disaster and added another. It will take sustained and intense effort to repatriate lost tourist volume. There is a lesson to be learned here. The knee jerk reaction to purge tourists rests upon hostility toward them which they perceive. They are happy to take their business to the other islands. Now we see very clearly how much we need them. Henceforth, the animosity toward tourists must stop or at least be contained. It does not benefit the residents.
I totally sympathize with the full time residents.
When you have to work multiple jobs just to afford a place to live.
When it takes triple the normal time to drive anywhere.
There is a happy balance somewhere, but not the way things are now.
I am third generation full time resident and speak for many. We don’t agree with the anti-tourism sentiment. We can add. We have bank accounts. We are feeling the impact. I will likely have to close one of my businesses. Maui is held hostage by a handful of locals who think they have the right to dictate the future for everyone else.
Thank you so much for your timely news. There is so much conflicting information, mostly from what I have read, from locals who are not big fans of tourism. And I so get that. However this is an economy that will never recover without their biggest income flow, unfortunately. My family has always been cognizant and respectful of all local customs and norms, and we will continue to do so. I am excited to get back, but not for a bit.
Some tourists are disrespectul. So are some locals. Tourists aren’t the ones leaving burned out cars all over island, sprayng grafitti or throwing truck tires in the ocean. Lets be honest here, most Mauians make their living off tourism. The anti tourist sentiment comes from a handful of entitled locals who think they have the right to tell everyone else what Maui should be. They really just want the beach to themselves. I get the haole treatment too untill they realize who I am.
We have owned Timeshare on West Maui for almost 30 years. The devastating fires on Maui have left us in tears. Friends have lost everything and others still have not responded to email. We have reservations for 3 weeks starting November 11th. We hope that water and electricity will be stabilized soon so West Maui can be reopened. The economy of the whole island is affected otherwise. We want to support our beloved Maui and check on our friends. Giving online is just not enough. Let tourists return to Maui in the spirit of Aloha! Please do not let a few insensitive tourists color your opinion of the rest. Maui No Ka Oi and Maui Strong! Please Gov. Green let us support our Ohana.
Thanks Jeff and Rob for keeping us informed. My question: How can Hawaii have such a great Tsunami warning system and not be able to use it for other types of warnings. Example: Two blasts and a pause means one thing. One long blast and a pause means something else, etc. It seems rudimentory. To me – No Blasts just means ‘We don’t care what happens to anyone’ – what a terrible catastrophe. They were able to send mass alerts via the Emergency Alert System and Wireless Emergency Alert System over television, radio, and cellphones in state of Hawaii, instructing citizens to seek out shelter due to an incoming ballistic missile … but No warning about fire? Incompetence. Communication is key and there was none. Bad decisions upon bad decisions. Our hearts go out to those who have lost loved ones. It is heartbreaking to hear these news reports and we hope all the missing are soon accounted for. How frightening for all the families affected!
Undoubtedly what you are suggesting will come to pass. Being here, we don’t know what we would think about the sirens going off, but we wouldn’t just march blindly uphill thinking it is a Tsunami as was suggested by the official on Maui. Especially if we were smelling a fire. Hawaii needs to do far better in so many ways. You’ll recall we have said before that Hawaii survives and thrives in spite of the state. We didn’t make that expression up ourselves.
We cancelled our plans to visit Kaanapali Beach when the room we normally ask for tripled in cost. We have a little guy with cerebral palsy and such in a wheelchair who adores Hawaii (We’re in Alaska). The Kaanapali beach walk is sooooo nice and allows us to get him around, the room facing the ocean allowed us to set him out side on the Lanai to watch the water, all of that. The incredible rise in cost killed that dream. We are now scheduled to go to Kauai as the cost is more reasonable. Cannot justify the cost of Kaanapali.
Lots of people from all over the world are grieving and supporting Lahaina, thanks to all of them.
I don’t think changing plans away from Maui is totally linked to the initial “circle the wagons” (which was completely appropriate), but more about fantasy lost.
There are lots of places to spend one’s vacation, maybe Maui’s rank has dropped a notch or two (?)
It’s now a real world place with real world problems.
I’ve had the same thoughts. I’m sure some want to stay away due to message confusion, respect for the grieving, etc. but I’m thinking there is also the element of forgoing what is anticipated to *not* be the perfect “vacation of a lifetime” that so many dream of when planning a trip to the Hawaiian islands. Especially when the media is out there making everyone think that the entirety of Maui is now a dystopian Armageddon. No one is talking about that aspect, because it sounds selfish . But…it is a human response.
They should have only closed down West Maui but instead told everybody not to come. We had to cancel our flights and reservations. Now they are saying you want us to come back but if everything is going to be limited, short staffed, ect nobody is going to want to come back and won’t for years to come.
We are all hurting for Maui and trying to help in every way possible by donating funds and services. Maui should appreciate that and it doesn’t seem to be the case. Nobody wants to go see the devastation of Lahaina (as you make it out to be) believe me we have seen enough on TV and our hearts go out for all those people. It is so horrendous and unbelievable. Our hearts all go out to Maui
We are praying for comfort and healing for those impact by this horrible event…..we however are still on track for visiting for three weeks starting Spt 22 unless we are told we aren’t welcome…….we plan to eat every meal out to help support the local businesses and local employees and we’ll tip heavily…….we own three timeshares on Kaanapali and plan on staying in that area except when visiting our other favorite restaurants and shops located on the island……
It looks like that noisy minority that wants all the tourists to go away are finding out, again, what happens when they get their wish. Hopefully they are among the first laid off.
Perhaps right after some government officials and employees.
Mahalo Nui Loa, Beat of Hawai’i.
I’m thankful for you.
You’re truly the best of the best.
I can’t handle any more of the hatred and arguing. It’s everywhere.
We’re all blessed by the First Amendment of the Constitution of the United States.
Blessings and prayers going out for all affected by life-changing events.
Please remember we’re all in this together.
Humanity is really a thing.
Aloha and blessings always.
We were scheduled ( and planning to go to Maui .. Kihei on the 18th from Kauai ). Meanwhile on the 17th Hawaiian Air texts us an urgent message stating that nonurgent travel to Maui is discouraged so we end up changing our plans. By the 19th the message changes and it seems only travel to West Maui is discouraged. Between the government advisories, local communities and other “advice” ( including the Canadian gvt advising travellers not to go)it’s not clear for a visitor who wants to respect the tragic losses what to do. We now regret not going and supporting local business ..
We are still keeping our plans for visiting in November. But hope the small businesses can make it through. We were there in January & have been following many of them on Instagram. Aunty Sandy’s banana bread has now opened an online shop to buy bread mixes and other treats. Like Poke started a way to buy giftcards through Venmo to provide meals to those who lost everything. So many beautiful parts of Maui y that we can responsibly travel to while at the same time respecting & staying out of Lahaina. Iao Valley, Hana, Kihei, Wailea, Makenna. Praying for them all.
I feel very bad for the people of Maui. The fires were tragic. And a knee jerk reaction to tell folks not to visit is now going to make it worse. I did not cancel my plans and will be in Maui for 6 days beginning in early October. I have no intentions on visiting any closed areas. I just hope by then there will still be things open for us to do. I want to be able to support the Maui economy as much as I can while there.
Maui needs your Aloha. Thank you for finding a way to support the island when it needs you more than ever.
If more people who have canceled or are thinking to re-think this, there is still hope. There’s plenty of time for this situation to get turned around.
It needs more people like you communicating and fewer people getting their information from toxic Social Media messaging and intentionally bad reporting by Media Organizations that are selling Headlines and hurting Maui.
It is really hard to believe the Hawaiian government, they have been feeding the people a lot of nonsense. The government needs to provide the resources when disaster strikes, like electricity, water and gas. With out the necessities people do not have the resources to help themselves.
Government has failed the people, no Mass Notification system in place, no power backup for gas stations, no power back up for cell service. You guys are on an island if it’s not a fire, then a Hurricane, a tsunami, floods, active shooter, you need a Mass Notification System capable of providing the people with the best timely information possible to save themselves.
If there’s a reason tourists don’t return, it’s because they don’t feel safe.
Most people take months if not years planning a vacation, that’s right a vacation to Maui. Once the word came down from government officials, residents of Maui on social media and Hawaiian celebrities to cancel your trip do not come many of us followed their instructions.
The media coverage of the fire lead individuals who’d never been to Maui believe that the majority of the island was destroyed by fire.
Now the message is to last minute rebook your trip back to Maui to save our businesses. I looked into rebooking the trip we had planned for early October is $1,500.00 more then what I’d booked months ago with fewer perks.
Also you’re not asked, but almost obligated to voluntary or bring money to donate or shop at locally owned businesses.
As much as I feel for Maui’s residents and businesses it isn’t my job to bailout an economy that has known for many years that it relies to heavily on tourist, but cannot find away to diversify their work force. Instead they pass laws to raise taxes on tourist industry and individuals who own property, but don’t live on the island.
You get the leadership you vote for and Hawaii’s kick the can down the road of diversifying their economy is finally really going to hurt them.
The Lt Governor did say, she wanted all visitors out of Maui and no visitors coming to Maui, so technically, she made a very, very bad decision and not she will have to deal with it! And fix the problem ASAP!
I believe she said that in the immediate aftermath which, of course would have been spot on advice….is she still saying that? Very difficult and constantly evolving situation…thanks BOH for keeping up on so much of this!
We have been told by Marriott that they believe we will be able to travel to west Maui by that time. They believe they will be open sometime in September.
This is what happens in a catastrophic disaster.
It’s too big for governmental agencies to deal with.
Many,many residents of Maui will be impacted.
It will take a long time for the area to recover.
It’s very sad.
Sucks when you get what you voted for, and that vote produces a knee jerk reaction that completely destroys everything. And every fire mitigation tool fails or isn’t used.
Oh well. 30-40% unemployment shouldn’t hurt too much
Where were you (and others who write similarly) getting this anti-visitor message?
Perhaps spending too much time on getting information from toxic social media.
Better to talk to locals who are there… who I’ve learned are getting toxic conversations, yelling at from tourists who wanted to cancel their vacations and demand full refunds… even though the fires never reached their places in South Maui…
Compassion for Maui? Not!
It has been self interest driving the visitor behavior to demand in the meanest way possible refunds for cancelling trips to unaffected parts of the island.
Locals who survived the fire but are trying to hold it together to keep their jobs or the jobs of their staff are being treated terribly. How are we helping them to help the displaced on Maui???
People were being told Not to go to Maui – period – by all the major TV Channels, Hawaiian government officials on TV, you name it. Now, after heeding their request to stay away – tourists are blasted for not coming? Blame those higher ups who made those sudden, less than well thought out decisions. What a horrific thing to happen to everyone. I doubt there is an easy fix. As an example … When Florida has a hurricane in one area – they don’t tell everyone to cancel their plans and Not visit other areas of the state. Only Hawaiian officials did this. Blame them.
Good to hear from you. Maui is in no way analogous to Florida. It is a very small island among other small islands, all extremely remote from the nearest continent.
I realize that the situation is Hawaii is not exactly the same as Florida. But, it doesn’t change the fact that the Governor and other officials told people Not to come – period. He did not differentiate between Lahaina and the rest of the island. Some may have had to cancel their plans – due to proximity to the disaster – but this would not be the complete and total mess that it is If some of those officials had taken a helicopter ride to Maui and visited All areas of the island and spoken to the people on the ground – visitors, residents and business owners – before making their decisions and announcements. This is the saddest thing to behold – to see the ruin of an entire island due to a fire (albeit a horrendous one) in one area. I just hope communication is restored and the missing are found safe soon.
2
Beat of Hawaii
Hi Colleen.
We’ll make no excuses for the State of Hawaii, as you well know. That having been said, surveying the disaster wouldn’t have even yielded the information we would all have liked at that time nor was it the highest priority. It’s simply more complicated that the physical devastation. It having taken nearly two weeks to arrive at clarity, on the other hand, doesn’t make sense either.
Aloha.
Brian A
You can Call Maui a “small” island.
Fair enough. It’s not Australia, or even Hawaii.
But Colleen’s point stands—valid and eminently defensible.
Too many good, loving and hard-working people literally depend on “tourism” just to survive.
You can literally Live on Maui for years and never even go to one side or the other. How much more so, with a “tourist,” here for a mere week or two?
Most certainly, saying Maui is more than “big enough” (albeit, still “small”) to CONTINUE accommodating tourism is an understatement.
Yes, one Can reasonably argue Maui is analogous to Florida, just smaller.
JohnW
Colleen, I don’t understand your analogy? I never heard anyone say to stay away from all of Hawaii? Just Maui initially as the State was dealing with an unprecedented disaster there. Does Florida tell people to travel to disaster areas after they happen? of course not. Now as the situation continues to evolve the message is also evolving, at some point (I’m guessing sooner rather then later) Kaanapali will also be opened up too…..Why are people throwing stones at Hawaii during this difficult time?
I did not say tourists were told to stay away from All of Hawaii – but initially all the news reports we heard were saying to stay away from Maui – in general. Not Lahaina or West Maui specifically and not for a certain length of time. These were, sadly, general statements being made by many Maui officials and from the governor’s office.
Here is an example. Fast forward to the last few minutes of the video. youtube.com/watch?v=BNDt2wYBt9w
No one is saying tourists should flock to disaster areas – wherever they may be. I was saying that The Governor of Florida never told people to stay away from his state. Just use common sense. People heard ‘stay away’ and took it literally. Thought they were doing the right thing by cancelling their trips only to find that rebooking is very costly. Many in authority did not realize the message they were sending or its devastating consequences to the Maui economy. No one is throwing stones. Most of us are donating to relief efforts from afar!!
2
Mike
Every two years we visit Maui, this year we were scheduled for Sept. 1st through the 11th. Due to the admonition from the Maui govt. we canceled our Condo( don’t get me started about Vistana) reservations at Dukes for breakfast, snorkeling tour with Trilogy, Luau at “Feast at LeLe, Sunrise tour with Valley Isle’s. We have looked forward to this trip for 2 years and are heart broken for the residents of Maui affected by the fire and devastated that our trip was postponed. I was extremely concerned with the lack of professionalism and strategic thinking on the part of the local officials. We would book immediately if we were able , but as our Condo management company has not allowed access we continue to wait for our much anticipated return to the people and Island of Maui. Aloha!
Stars like Jason Mamoa called on all tourists to stay away from Hawaii, not just Maui. Perhaps it’s time for them to rethink that sentiment. I think tourists are trying to be respectful by not coming to Maui so convincing them otherwise may be a good idea.
Has anyone asked what Jason Mamoa expertise are in? Economics, disaster management, finance, real estate… he’s gotta be an expert in in one of these fields right? He definitely kne wthe ramifications of his posts and public profile. Hopefully he tells pilots how to fly planes and doctors how to do surgeries.
My wife and I have been coming to Maui since 2005. We always find something new to do when we are there. We stay in the Kihei and Wailea areas. Yes, we always visited the Lahaina area and we will truly miss Lahaina, but there is so much to do and see on the rest of the island. We hope that people ignore the first thoughts of the people in charge and do Not cancel their plans to visit Maui-Paradise. Just Google Things to do on Maui and see what else is there besides the Lahaina area. Maybe Beat of Hawaii can post a list of things to do while visiting Maui. We will be there this January and hope to see all of the Mom & Pop businesses that we normally patronize still going strong. Finally—Please do not cancel your plans to visit a great island with many things to do!!!!
That’s a really good idea, Bill&Chris, to ask BOH to publish a list of activities and destinations outside of Lahaina.
@BOH, what do you think? Nothing elaborate, just maybe a multi-item, bulleted list that will show how much there is to do here. Something like 30 items or more, but each one short. Something people will go “Wow, look at all of this!”
I know people can always google for this information, but framed by you to highlight the sheer number of things to do here might help.
Right..I understand what you’re saying, however, they are taking reservations beginning in October!
I also checked my flight for October to see if there were cancellations (meaning more seats available since I last checked) and it was the reverse of that. Its booking up fast!
Nita C
Aloha I live in Lahaina technically Kaanapali above the resorts… we do not have Internet and very sketchy cell service still. I understand all the Resort staff we’re supposed to be on site today- I have a lot of friends who work in the industry and they’re all very afraid they’re going to lose their jobs because they are no visitors here- they are housing people at the resorts but it’s pretty much settled as of this weekend; on whose going to be staying there a short time supported by FEMA, who Finally showed up ! Lots of people I know are either on the other side of the island staying with friends or family here or there… school starts back the 28th… the word on the street is that they’ll start waking visitors back sometime in September once things settle down !! Ps…”they” are not telling you the truth at least 1000 people died! there’s still no over a 1000 people missing!
This is precisely correct. The fires were terrible. The hasty and irresponsible call for tourists to leave will simply compund and extend the harm to Maui. The images of the fires have been been shown the world over. We took a very bad situation and made it worse. Now, the image of destruction is our brand. Many businesses burned to the ground. Though our actions we are destroying many more. It will take an intense and concerted effort to undo the damage to our tourism industry. We just set Maui back years. We have to stop enabling the anti-tourism activists. They don’t have a a big picture view.
I completely agree with you!!! The state government is inept at best and they should’ve never said to stop coming to Maui !! Yes, it will take years to rebuild the devastated Lahaina community…but, it’s a Kaanapali Resort and The Kapalua Resort eventually and probably sooner rather than later will be opened up because they are 100% fine and they desperately need the business!! FEMA is not going to support them & hey Joe, $700 bucks is Nothing to help Support a Lahaina family that Lost it all !!!
We cancelled our September 1-8 trip to Ka’anapali as the resort isn’t ready for travelers yet (and is housing displaced staff) but will absolutely keep our 3 week reservation for January and will be looking for a volunteer opportunity then.
Political courage must be immediately demonstrated to minimize further financial impact to All Maui residents. This is not easy but it is what elected officials signed up for.
There is nothing wrong with saying the initial message to leave/not return to Maui was to ensure the the safety of Maui residents during the fires and to ensure all necessary emergency resources were available for the fire incidents.
Now that the fires have been contained, Maui with the exception of the areas affected are open. An elected official(s) and/or a tourism board(s) must lead this marketing strategy to lend credibility.
Our prayers continue with those affected by this tragedy and we understand some comments communicated by some are made by those hurting. But it is the responsibility of Maui leaders to not be short sighted; face the difficult comments and criticism to secure financial stability/jobs for all Maui residents and business. I also pray for strength and courage for State and County officials.
And thank you to all first responders, non-profits, citizens who have worked and continue to work through these challenges! God Bless You!!
This Lahina fire storm was a horrible yet preventable tragedy! My heart cry’s for those lost in the fires and the terrible loss of homes, businesses and possessions in general!
We walked Front Street, ate at Down the Hatch, visited galleries , ate delicious gelato and took a look at Mack Fleetwoods restaurant/Bar all in the middle of June 2023!
It’s surreal to think it’s gone now.. This is the time to support the survivors with needs and reassurance that they will be back in new homes in a new town! Life is for the living so let’s rebuild Lahina strong! May God bless this Island and all its people!🙏🏻💕
I don’t really see how this was preventable, Living in So Cal where fires pop up all to often,
Front Street most building are all wood, Does not take much for those to go up.
It’s not just mixed messaging from the government. It’s also social media. I’ve seen posts from businesses saying please come – my business won’t survive at this level of tourism, and then others saying don’t come, shame on you for coming to a place of mourning and such monumental loss. Or “Excuse me if I don’t feel like smiling and serving happy people when my family is homeless”, which while totally understandable, does not make me want to go there. It’s almost a damned if you do, damned if you don’t situation, even if you completely avoid West Maui as requested. I feel horrible for all involved – those that have lost loved ones and property, and the businesses on the other areas of the island that are now suffering. But I would not want to go there any time soon.
After 50 years of travel to Hawaii (mostly Kauai) I am so confused as to whether I want to vacation there. I am so sad about the destruction from the fire and am so sad for the families who lost loved ones.
As far as tourism, is it my responsibility to stay away or state and municipalities responsibility to limit development, etc.? Things such as closing down areas/charging fees/reservations/raising prices don’t make me feel welcome.
I pray for Maui every day.
Please distinguish between Lahaina and the remainder of West Maui (particularly north of Kaanapali), including Honokawai, Kahana, Napili, and Kapalua. These areas were not directly affected by the fire and they can support tourists. Particularly in the first three areas, which do not have any major resorts, vacation rentals are often individually owned. Those owners rely on tourist bookings and are not dependent on Lahaina. Telling people to stay away from these three areas hurts the individual owners. The areas north of Kaanapali have wonderful beaches, and world-class snorkling. There aren’t as many restaurants up that way, but renting a condo with a kitchen gets around that issue.
I cant even tell you how many “Maui Closed” posts I saw on instagram from locals. I had many friends change or cancel their plans because of all the tourist hate during this horrible event. The general consensus from locals on social media is Very negative toward tourism. I have experienced it first hand when venturing outside the typical tourist areas (specifically on the Big Island).
My dearest Beat of Hawaii, I’m writing this though tears of sadness, anger and sheer frustration.
I just received an email from the Best Western Pioneer Inn, via Best Western corporation.
The email from Paul Tamayo states that the Pioneer Inn is no longer a Best Western property and if I have any questions about deposits of my family’s stay there, to call the property itself.
My family was coming to visit me for my birthday and had reservations at The Pioneer Inn, The Plantation Inn, and a hotel in Kaanapali.
What’s wrong with humanity???
We’d purchased the stay at the Pioneer Inn ahead of time in full.
Deposits at the Plantation Inn, $800 plus.
I’d NEVER ask for a refund. God knows we’re all hurting!!
Please let the people know that the Best Western will never get another dime from me or my living or recently deceased and unaccounted for family and friends.
Please let people know this insanity needs to stop!!
Kindness. Mahalo Nui Loa.
Maui Strong?
Always.
I’m going with “Lahaina Rising”
Like a Phoenix from the ashes.
#lahainarising
Every govt briefing, briefer, including the president should make it very clear that Maui is open for business, only Lahaina and west Maui are out of bounds. People who are first timers have no idea and need to be informed. Maui is closed off only in the far west end of the island where Lahaina is located. I guess nowadays it’s all about the tik tok. Whatever it takes but Maui needs business.
Some locals are saying such hateful things about tourists, why would anyone want to visit at all. I have family on O’ahu otherwise I would have cancelled my Hawaii vacation. I have donated for the people who my hearts goes out to on Maui . What a horrific experience that must have been.
Not everyone going to Maui even goes to Lahaina, I know cruise ships dock there. Even on our yearly trip we generally,go once for dinner but that’s about it.
Steve, your supporting local businesses is spot on. It’s the entire States economy that will take a hit with the ripple effect of this tragedy. Since you mentioned airlines obviously Hawaiian is the only choice if you want to support Hawaii. Their initial reaction to the fire was, as BOH pointed out, superior and reflected their local knowledge. Their 7000 employees are crucial to the local economy as well as they have been instrumental in supporting the people of Maui. Buy local, fly local.
I was very disappointed to have to cancel my Maui vacation I had been planning and paying for since Feb, I am very sorry for the inconsolable loss to so many Hawaiian’s, on a much lesser scale I and my wife were impacted too, 6 months if build up and excitement dashed a week prior to departure, it hurt, now they are staying come we need you, I am getting calls and text saying the refunds promised and the activities I booked and paid for in advance were not cancelled and refunds will not be forth coming, its seems like the mishandling of this disaster is continuing, hopefully Federal and state help will aide these businesses and compensate them for the damage the fire has done to their livelihoods and not the disappointed travelers who on the Governor of Hawaii’s own say cancelled a dream vacation.
Not sure why my response was unacceptable, I hold no ill will toward anyone, I cancelled my plans on the states own warnings and was sad to have to do so, reservations were cancelled immediately and refunds were promised now it seems the money I worked hard to earn is to be kept, I still went on vacation in fact I am on my vacation not the spectacular Hawaiian one I had dreamed of for sure but still as a family of modest means I can’t afford 2 vacations I was told full refunds were forthcoming and its those refunds I am counting on to pay for the one I rushed to replace it with, it seems like the mishandling of this disaster is continuing,asking for donations is understandable, crawfishing on promised refunds is not, State and Federal budgets are more fully equipped to aide those impacted not the families who wanted to visit. I truly am sorry for those who have suffered loss and pray for and ease of their bereavement, it’s just not within my means to pay for a vacation I was told buy Hawaiian leadership to cancel and had to replace with others.
I can’t speak about Maui since it’s been many years since we visited.
However when we were in Kauai in April and last October, the road system was overwhelmed, traffic moving at 10 to 15 miles an hour
for miles. So yes you can have too much tourism.
Or inadequate roads
I was in South Maui when the fires started and witnessed first hand the division between Maui locals and the government with stern messages for tourist to leave the island (no matter where on the island you were) and locals who are a part of the hospitality and tourism industry urging tourist to stay. As a matter of fact when we checked out of our hotel, the front desk staff urged us to tell all our friends that Maui is still open! What is transpiring now is not shocking in the least.
We took one disaster and added another. It will take sustained and intense effort to repatriate lost tourist volume. There is a lesson to be learned here. The knee jerk reaction to purge tourists rests upon hostility toward them which they perceive. They are happy to take their business to the other islands. Now we see very clearly how much we need them. Henceforth, the animosity toward tourists must stop or at least be contained. It does not benefit the residents.
I totally sympathize with the full time residents.
When you have to work multiple jobs just to afford a place to live.
When it takes triple the normal time to drive anywhere.
There is a happy balance somewhere, but not the way things are now.
I am third generation full time resident and speak for many. We don’t agree with the anti-tourism sentiment. We can add. We have bank accounts. We are feeling the impact. I will likely have to close one of my businesses. Maui is held hostage by a handful of locals who think they have the right to dictate the future for everyone else.
Thank you so much for your timely news. There is so much conflicting information, mostly from what I have read, from locals who are not big fans of tourism. And I so get that. However this is an economy that will never recover without their biggest income flow, unfortunately. My family has always been cognizant and respectful of all local customs and norms, and we will continue to do so. I am excited to get back, but not for a bit.
Some tourists are disrespectul. So are some locals. Tourists aren’t the ones leaving burned out cars all over island, sprayng grafitti or throwing truck tires in the ocean. Lets be honest here, most Mauians make their living off tourism. The anti tourist sentiment comes from a handful of entitled locals who think they have the right to tell everyone else what Maui should be. They really just want the beach to themselves. I get the haole treatment too untill they realize who I am.
We have owned Timeshare on West Maui for almost 30 years. The devastating fires on Maui have left us in tears. Friends have lost everything and others still have not responded to email. We have reservations for 3 weeks starting November 11th. We hope that water and electricity will be stabilized soon so West Maui can be reopened. The economy of the whole island is affected otherwise. We want to support our beloved Maui and check on our friends. Giving online is just not enough. Let tourists return to Maui in the spirit of Aloha! Please do not let a few insensitive tourists color your opinion of the rest. Maui No Ka Oi and Maui Strong! Please Gov. Green let us support our Ohana.
Thanks Jeff and Rob for keeping us informed. My question: How can Hawaii have such a great Tsunami warning system and not be able to use it for other types of warnings. Example: Two blasts and a pause means one thing. One long blast and a pause means something else, etc. It seems rudimentory. To me – No Blasts just means ‘We don’t care what happens to anyone’ – what a terrible catastrophe. They were able to send mass alerts via the Emergency Alert System and Wireless Emergency Alert System over television, radio, and cellphones in state of Hawaii, instructing citizens to seek out shelter due to an incoming ballistic missile … but No warning about fire? Incompetence. Communication is key and there was none. Bad decisions upon bad decisions. Our hearts go out to those who have lost loved ones. It is heartbreaking to hear these news reports and we hope all the missing are soon accounted for. How frightening for all the families affected!
Hi Colleen.
Undoubtedly what you are suggesting will come to pass. Being here, we don’t know what we would think about the sirens going off, but we wouldn’t just march blindly uphill thinking it is a Tsunami as was suggested by the official on Maui. Especially if we were smelling a fire. Hawaii needs to do far better in so many ways. You’ll recall we have said before that Hawaii survives and thrives in spite of the state. We didn’t make that expression up ourselves.
Aloha.
We cancelled our plans to visit Kaanapali Beach when the room we normally ask for tripled in cost. We have a little guy with cerebral palsy and such in a wheelchair who adores Hawaii (We’re in Alaska). The Kaanapali beach walk is sooooo nice and allows us to get him around, the room facing the ocean allowed us to set him out side on the Lanai to watch the water, all of that. The incredible rise in cost killed that dream. We are now scheduled to go to Kauai as the cost is more reasonable. Cannot justify the cost of Kaanapali.
Lots of people from all over the world are grieving and supporting Lahaina, thanks to all of them.
I don’t think changing plans away from Maui is totally linked to the initial “circle the wagons” (which was completely appropriate), but more about fantasy lost.
There are lots of places to spend one’s vacation, maybe Maui’s rank has dropped a notch or two (?)
It’s now a real world place with real world problems.
I’ve had the same thoughts. I’m sure some want to stay away due to message confusion, respect for the grieving, etc. but I’m thinking there is also the element of forgoing what is anticipated to *not* be the perfect “vacation of a lifetime” that so many dream of when planning a trip to the Hawaiian islands. Especially when the media is out there making everyone think that the entirety of Maui is now a dystopian Armageddon. No one is talking about that aspect, because it sounds selfish . But…it is a human response.
They should have only closed down West Maui but instead told everybody not to come. We had to cancel our flights and reservations. Now they are saying you want us to come back but if everything is going to be limited, short staffed, ect nobody is going to want to come back and won’t for years to come.
We are all hurting for Maui and trying to help in every way possible by donating funds and services. Maui should appreciate that and it doesn’t seem to be the case. Nobody wants to go see the devastation of Lahaina (as you make it out to be) believe me we have seen enough on TV and our hearts go out for all those people. It is so horrendous and unbelievable. Our hearts all go out to Maui
We are praying for comfort and healing for those impact by this horrible event…..we however are still on track for visiting for three weeks starting Spt 22 unless we are told we aren’t welcome…….we plan to eat every meal out to help support the local businesses and local employees and we’ll tip heavily…….we own three timeshares on Kaanapali and plan on staying in that area except when visiting our other favorite restaurants and shops located on the island……
It looks like that noisy minority that wants all the tourists to go away are finding out, again, what happens when they get their wish. Hopefully they are among the first laid off.
Perhaps right after some government officials and employees.
The “noisy minority” do not care.
Sociopathy at it’s worst.
Most of them are rich reitirees from mainland and live luxuriously and leisurely—in actual or virtual gated communities.
The only thing superseding their petulance is their arrogance; they go hand-in-hand.
Mahalo Nui Loa, Beat of Hawai’i.
I’m thankful for you.
You’re truly the best of the best.
I can’t handle any more of the hatred and arguing. It’s everywhere.
We’re all blessed by the First Amendment of the Constitution of the United States.
Blessings and prayers going out for all affected by life-changing events.
Please remember we’re all in this together.
Humanity is really a thing.
Aloha and blessings always.
Hi Pam.
We just wrote to you privately. Thank you for being here in spite of what you are going through on Maui.
You’re in our thoughts and prayers.
Aloha.
We were scheduled ( and planning to go to Maui .. Kihei on the 18th from Kauai ). Meanwhile on the 17th Hawaiian Air texts us an urgent message stating that nonurgent travel to Maui is discouraged so we end up changing our plans. By the 19th the message changes and it seems only travel to West Maui is discouraged. Between the government advisories, local communities and other “advice” ( including the Canadian gvt advising travellers not to go)it’s not clear for a visitor who wants to respect the tragic losses what to do. We now regret not going and supporting local business ..
We are still keeping our plans for visiting in November. But hope the small businesses can make it through. We were there in January & have been following many of them on Instagram. Aunty Sandy’s banana bread has now opened an online shop to buy bread mixes and other treats. Like Poke started a way to buy giftcards through Venmo to provide meals to those who lost everything. So many beautiful parts of Maui y that we can responsibly travel to while at the same time respecting & staying out of Lahaina. Iao Valley, Hana, Kihei, Wailea, Makenna. Praying for them all.
I feel very bad for the people of Maui. The fires were tragic. And a knee jerk reaction to tell folks not to visit is now going to make it worse. I did not cancel my plans and will be in Maui for 6 days beginning in early October. I have no intentions on visiting any closed areas. I just hope by then there will still be things open for us to do. I want to be able to support the Maui economy as much as I can while there.
Thank you Andy!
Maui needs your Aloha. Thank you for finding a way to support the island when it needs you more than ever.
If more people who have canceled or are thinking to re-think this, there is still hope. There’s plenty of time for this situation to get turned around.
It needs more people like you communicating and fewer people getting their information from toxic Social Media messaging and intentionally bad reporting by Media Organizations that are selling Headlines and hurting Maui.
It is really hard to believe the Hawaiian government, they have been feeding the people a lot of nonsense. The government needs to provide the resources when disaster strikes, like electricity, water and gas. With out the necessities people do not have the resources to help themselves.
Government has failed the people, no Mass Notification system in place, no power backup for gas stations, no power back up for cell service. You guys are on an island if it’s not a fire, then a Hurricane, a tsunami, floods, active shooter, you need a Mass Notification System capable of providing the people with the best timely information possible to save themselves.
If there’s a reason tourists don’t return, it’s because they don’t feel safe.
Our governmental agencies aren’t set up to handle disasters this big.
As a result a lot of people will suffer just like Hurricane Katrina.
Aloha BOH Bro’s
Most people take months if not years planning a vacation, that’s right a vacation to Maui. Once the word came down from government officials, residents of Maui on social media and Hawaiian celebrities to cancel your trip do not come many of us followed their instructions.
The media coverage of the fire lead individuals who’d never been to Maui believe that the majority of the island was destroyed by fire.
Now the message is to last minute rebook your trip back to Maui to save our businesses. I looked into rebooking the trip we had planned for early October is $1,500.00 more then what I’d booked months ago with fewer perks.
Also you’re not asked, but almost obligated to voluntary or bring money to donate or shop at locally owned businesses.
As much as I feel for Maui’s residents and businesses it isn’t my job to bailout an economy that has known for many years that it relies to heavily on tourist, but cannot find away to diversify their work force. Instead they pass laws to raise taxes on tourist industry and individuals who own property, but don’t live on the island.
You get the leadership you vote for and Hawaii’s kick the can down the road of diversifying their economy is finally really going to hurt them.
The Lt Governor did say, she wanted all visitors out of Maui and no visitors coming to Maui, so technically, she made a very, very bad decision and not she will have to deal with it! And fix the problem ASAP!
I believe she said that in the immediate aftermath which, of course would have been spot on advice….is she still saying that? Very difficult and constantly evolving situation…thanks BOH for keeping up on so much of this!
Hi John.
Thanks! You too.
Aloha.
I have a 14 day trip planned for a resort on Kaanapali in the middle of November, should I keep it? I would love to still come out!
Hi John.
We’ll have to wait for updates. What have you been told by the place that you’re staying?
Aloha
We have been told by Marriott that they believe we will be able to travel to west Maui by that time. They believe they will be open sometime in September.
This is what happens in a catastrophic disaster.
It’s too big for governmental agencies to deal with.
Many,many residents of Maui will be impacted.
It will take a long time for the area to recover.
It’s very sad.
Sucks when you get what you voted for, and that vote produces a knee jerk reaction that completely destroys everything. And every fire mitigation tool fails or isn’t used.
Oh well. 30-40% unemployment shouldn’t hurt too much
We cancelled our trip in the end of September because of the announcements and the growing anti visitor feelings we encountered
Where were you (and others who write similarly) getting this anti-visitor message?
Perhaps spending too much time on getting information from toxic social media.
Better to talk to locals who are there… who I’ve learned are getting toxic conversations, yelling at from tourists who wanted to cancel their vacations and demand full refunds… even though the fires never reached their places in South Maui…
Compassion for Maui? Not!
It has been self interest driving the visitor behavior to demand in the meanest way possible refunds for cancelling trips to unaffected parts of the island.
Locals who survived the fire but are trying to hold it together to keep their jobs or the jobs of their staff are being treated terribly. How are we helping them to help the displaced on Maui???
“Toxic social media?”
Ha.
Ever watch CNN or MSNBC, or most of the rest of mainstream media,
Talk about hate and vitriol.
“BoH” is a rare example of the opposite—a proverbial breath of fresh air.
People were being told Not to go to Maui – period – by all the major TV Channels, Hawaiian government officials on TV, you name it. Now, after heeding their request to stay away – tourists are blasted for not coming? Blame those higher ups who made those sudden, less than well thought out decisions. What a horrific thing to happen to everyone. I doubt there is an easy fix. As an example … When Florida has a hurricane in one area – they don’t tell everyone to cancel their plans and Not visit other areas of the state. Only Hawaiian officials did this. Blame them.
Hi Colleen.
Good to hear from you. Maui is in no way analogous to Florida. It is a very small island among other small islands, all extremely remote from the nearest continent.
Aloha.
I realize that the situation is Hawaii is not exactly the same as Florida. But, it doesn’t change the fact that the Governor and other officials told people Not to come – period. He did not differentiate between Lahaina and the rest of the island. Some may have had to cancel their plans – due to proximity to the disaster – but this would not be the complete and total mess that it is If some of those officials had taken a helicopter ride to Maui and visited All areas of the island and spoken to the people on the ground – visitors, residents and business owners – before making their decisions and announcements. This is the saddest thing to behold – to see the ruin of an entire island due to a fire (albeit a horrendous one) in one area. I just hope communication is restored and the missing are found safe soon.
Hi Colleen.
We’ll make no excuses for the State of Hawaii, as you well know. That having been said, surveying the disaster wouldn’t have even yielded the information we would all have liked at that time nor was it the highest priority. It’s simply more complicated that the physical devastation. It having taken nearly two weeks to arrive at clarity, on the other hand, doesn’t make sense either.
Aloha.
You can Call Maui a “small” island.
Fair enough. It’s not Australia, or even Hawaii.
But Colleen’s point stands—valid and eminently defensible.
Too many good, loving and hard-working people literally depend on “tourism” just to survive.
You can literally Live on Maui for years and never even go to one side or the other. How much more so, with a “tourist,” here for a mere week or two?
Most certainly, saying Maui is more than “big enough” (albeit, still “small”) to CONTINUE accommodating tourism is an understatement.
Yes, one Can reasonably argue Maui is analogous to Florida, just smaller.
Colleen, I don’t understand your analogy? I never heard anyone say to stay away from all of Hawaii? Just Maui initially as the State was dealing with an unprecedented disaster there. Does Florida tell people to travel to disaster areas after they happen? of course not. Now as the situation continues to evolve the message is also evolving, at some point (I’m guessing sooner rather then later) Kaanapali will also be opened up too…..Why are people throwing stones at Hawaii during this difficult time?
I did not say tourists were told to stay away from All of Hawaii – but initially all the news reports we heard were saying to stay away from Maui – in general. Not Lahaina or West Maui specifically and not for a certain length of time. These were, sadly, general statements being made by many Maui officials and from the governor’s office.
Here is an example. Fast forward to the last few minutes of the video. youtube.com/watch?v=BNDt2wYBt9w
No one is saying tourists should flock to disaster areas – wherever they may be. I was saying that The Governor of Florida never told people to stay away from his state. Just use common sense. People heard ‘stay away’ and took it literally. Thought they were doing the right thing by cancelling their trips only to find that rebooking is very costly. Many in authority did not realize the message they were sending or its devastating consequences to the Maui economy. No one is throwing stones. Most of us are donating to relief efforts from afar!!
Every two years we visit Maui, this year we were scheduled for Sept. 1st through the 11th. Due to the admonition from the Maui govt. we canceled our Condo( don’t get me started about Vistana) reservations at Dukes for breakfast, snorkeling tour with Trilogy, Luau at “Feast at LeLe, Sunrise tour with Valley Isle’s. We have looked forward to this trip for 2 years and are heart broken for the residents of Maui affected by the fire and devastated that our trip was postponed. I was extremely concerned with the lack of professionalism and strategic thinking on the part of the local officials. We would book immediately if we were able , but as our Condo management company has not allowed access we continue to wait for our much anticipated return to the people and Island of Maui. Aloha!
Stars like Jason Mamoa called on all tourists to stay away from Hawaii, not just Maui. Perhaps it’s time for them to rethink that sentiment. I think tourists are trying to be respectful by not coming to Maui so convincing them otherwise may be a good idea.
Has anyone asked what Jason Mamoa expertise are in? Economics, disaster management, finance, real estate… he’s gotta be an expert in in one of these fields right? He definitely kne wthe ramifications of his posts and public profile. Hopefully he tells pilots how to fly planes and doctors how to do surgeries.
Jason Mamoa
and other self appointed social media pundits
and nearly all Media Outlets
were and are smart enough to know the ramifications of their messaging for keeping people from coming to Maui.
Their selfishness in either saying stay away
or Failure to correct the message as soon as it was corrected by Governor Green and Mayor Bissen
To me is the same as an arsonist who set the fire in Central Kihei during the Red Flag Warning.
Is there a Difference between an Arsonist and the Media’s taking advantage with Flashy Headlines and unscrupulous mishandling/wrong reporting?
Look how many lives have been destroyed on top of the Lahaina fire caused devastation. Shameful!
My wife and I have been coming to Maui since 2005. We always find something new to do when we are there. We stay in the Kihei and Wailea areas. Yes, we always visited the Lahaina area and we will truly miss Lahaina, but there is so much to do and see on the rest of the island. We hope that people ignore the first thoughts of the people in charge and do Not cancel their plans to visit Maui-Paradise. Just Google Things to do on Maui and see what else is there besides the Lahaina area. Maybe Beat of Hawaii can post a list of things to do while visiting Maui. We will be there this January and hope to see all of the Mom & Pop businesses that we normally patronize still going strong. Finally—Please do not cancel your plans to visit a great island with many things to do!!!!
That’s a really good idea, Bill&Chris, to ask BOH to publish a list of activities and destinations outside of Lahaina.
@BOH, what do you think? Nothing elaborate, just maybe a multi-item, bulleted list that will show how much there is to do here. Something like 30 items or more, but each one short. Something people will go “Wow, look at all of this!”
I know people can always google for this information, but framed by you to highlight the sheer number of things to do here might help.
Hi Pat.
We just did that earlier today. https://beatofhawaii.com/visit-maui-fabulous-things-you-can-do-without-west-maui/.
Aloha.
this is a great book
Maui Revealed: The Ultimate Guidebook
Are the big branded resorts in kaanapali open , Or they just housing locals?
Hi Steve.
Not as far as we know. People in Kaanapali tell us that the infrastructure isn’t ready for the return of guests.
Aloha.
From what I’ve seen on my resort website, October 1st will be open to visitors..
I wouldn’t count on that, Wilma.
Aloha
Right..I understand what you’re saying, however, they are taking reservations beginning in October!
I also checked my flight for October to see if there were cancellations (meaning more seats available since I last checked) and it was the reverse of that. Its booking up fast!
Aloha I live in Lahaina technically Kaanapali above the resorts… we do not have Internet and very sketchy cell service still. I understand all the Resort staff we’re supposed to be on site today- I have a lot of friends who work in the industry and they’re all very afraid they’re going to lose their jobs because they are no visitors here- they are housing people at the resorts but it’s pretty much settled as of this weekend; on whose going to be staying there a short time supported by FEMA, who Finally showed up ! Lots of people I know are either on the other side of the island staying with friends or family here or there… school starts back the 28th… the word on the street is that they’ll start waking visitors back sometime in September once things settle down !! Ps…”they” are not telling you the truth at least 1000 people died! there’s still no over a 1000 people missing!
This is precisely correct. The fires were terrible. The hasty and irresponsible call for tourists to leave will simply compund and extend the harm to Maui. The images of the fires have been been shown the world over. We took a very bad situation and made it worse. Now, the image of destruction is our brand. Many businesses burned to the ground. Though our actions we are destroying many more. It will take an intense and concerted effort to undo the damage to our tourism industry. We just set Maui back years. We have to stop enabling the anti-tourism activists. They don’t have a a big picture view.
I completely agree with you!!! The state government is inept at best and they should’ve never said to stop coming to Maui !! Yes, it will take years to rebuild the devastated Lahaina community…but, it’s a Kaanapali Resort and The Kapalua Resort eventually and probably sooner rather than later will be opened up because they are 100% fine and they desperately need the business!! FEMA is not going to support them & hey Joe, $700 bucks is Nothing to help Support a Lahaina family that Lost it all !!!
We cancelled our September 1-8 trip to Ka’anapali as the resort isn’t ready for travelers yet (and is housing displaced staff) but will absolutely keep our 3 week reservation for January and will be looking for a volunteer opportunity then.
Political courage must be immediately demonstrated to minimize further financial impact to All Maui residents. This is not easy but it is what elected officials signed up for.
There is nothing wrong with saying the initial message to leave/not return to Maui was to ensure the the safety of Maui residents during the fires and to ensure all necessary emergency resources were available for the fire incidents.
Now that the fires have been contained, Maui with the exception of the areas affected are open. An elected official(s) and/or a tourism board(s) must lead this marketing strategy to lend credibility.
Our prayers continue with those affected by this tragedy and we understand some comments communicated by some are made by those hurting. But it is the responsibility of Maui leaders to not be short sighted; face the difficult comments and criticism to secure financial stability/jobs for all Maui residents and business. I also pray for strength and courage for State and County officials.
And thank you to all first responders, non-profits, citizens who have worked and continue to work through these challenges! God Bless You!!
Well said!
This Lahina fire storm was a horrible yet preventable tragedy! My heart cry’s for those lost in the fires and the terrible loss of homes, businesses and possessions in general!
We walked Front Street, ate at Down the Hatch, visited galleries , ate delicious gelato and took a look at Mack Fleetwoods restaurant/Bar all in the middle of June 2023!
It’s surreal to think it’s gone now.. This is the time to support the survivors with needs and reassurance that they will be back in new homes in a new town! Life is for the living so let’s rebuild Lahina strong! May God bless this Island and all its people!🙏🏻💕
I don’t really see how this was preventable, Living in So Cal where fires pop up all to often,
Front Street most building are all wood, Does not take much for those to go up.
It’s not just mixed messaging from the government. It’s also social media. I’ve seen posts from businesses saying please come – my business won’t survive at this level of tourism, and then others saying don’t come, shame on you for coming to a place of mourning and such monumental loss. Or “Excuse me if I don’t feel like smiling and serving happy people when my family is homeless”, which while totally understandable, does not make me want to go there. It’s almost a damned if you do, damned if you don’t situation, even if you completely avoid West Maui as requested. I feel horrible for all involved – those that have lost loved ones and property, and the businesses on the other areas of the island that are now suffering. But I would not want to go there any time soon.
Do you know if the aquarium was affected? I have been meaning to island hop to visit it. If Maui wants my tourism dollars I will gladly go.
Hi Chris.
We don’t have further details but saw that they have just reopened.
Aloha.
After 50 years of travel to Hawaii (mostly Kauai) I am so confused as to whether I want to vacation there. I am so sad about the destruction from the fire and am so sad for the families who lost loved ones.
As far as tourism, is it my responsibility to stay away or state and municipalities responsibility to limit development, etc.? Things such as closing down areas/charging fees/reservations/raising prices don’t make me feel welcome.
I pray for Maui every day.
Please distinguish between Lahaina and the remainder of West Maui (particularly north of Kaanapali), including Honokawai, Kahana, Napili, and Kapalua. These areas were not directly affected by the fire and they can support tourists. Particularly in the first three areas, which do not have any major resorts, vacation rentals are often individually owned. Those owners rely on tourist bookings and are not dependent on Lahaina. Telling people to stay away from these three areas hurts the individual owners. The areas north of Kaanapali have wonderful beaches, and world-class snorkling. There aren’t as many restaurants up that way, but renting a condo with a kitchen gets around that issue.
I cant even tell you how many “Maui Closed” posts I saw on instagram from locals. I had many friends change or cancel their plans because of all the tourist hate during this horrible event. The general consensus from locals on social media is Very negative toward tourism. I have experienced it first hand when venturing outside the typical tourist areas (specifically on the Big Island).
No problem… call 1-800-evil mainland for money.
My dearest Beat of Hawaii, I’m writing this though tears of sadness, anger and sheer frustration.
I just received an email from the Best Western Pioneer Inn, via Best Western corporation.
The email from Paul Tamayo states that the Pioneer Inn is no longer a Best Western property and if I have any questions about deposits of my family’s stay there, to call the property itself.
My family was coming to visit me for my birthday and had reservations at The Pioneer Inn, The Plantation Inn, and a hotel in Kaanapali.
What’s wrong with humanity???
We’d purchased the stay at the Pioneer Inn ahead of time in full.
Deposits at the Plantation Inn, $800 plus.
I’d NEVER ask for a refund. God knows we’re all hurting!!
Please let the people know that the Best Western will never get another dime from me or my living or recently deceased and unaccounted for family and friends.
Please let people know this insanity needs to stop!!
Kindness. Mahalo Nui Loa.
Maui Strong?
Always.
I’m going with “Lahaina Rising”
Like a Phoenix from the ashes.
#lahainarising
Much love always
Hi dear Pam.
You undoubtedly know how we are feeling and there are no adequate words anyway.
On a pragmatic note, how did you pay the $800? If it was on a credit card then contact them for relief.
Please let us know as you can.
Aloha. R/J
Every govt briefing, briefer, including the president should make it very clear that Maui is open for business, only Lahaina and west Maui are out of bounds. People who are first timers have no idea and need to be informed. Maui is closed off only in the far west end of the island where Lahaina is located. I guess nowadays it’s all about the tik tok. Whatever it takes but Maui needs business.
Some locals are saying such hateful things about tourists, why would anyone want to visit at all. I have family on O’ahu otherwise I would have cancelled my Hawaii vacation. I have donated for the people who my hearts goes out to on Maui . What a horrific experience that must have been.
I’ll be there next month staying in Kihei. Looking at a couple airlines though, looks like the planes are half empty.
Would like to help out and support the local business’s. I hope there open.
Whoops, the “buy local, fly local” post was meant for you Greg and I think I posted in the reply to Steve….
Not everyone going to Maui even goes to Lahaina, I know cruise ships dock there. Even on our yearly trip we generally,go once for dinner but that’s about it.
Steve, your supporting local businesses is spot on. It’s the entire States economy that will take a hit with the ripple effect of this tragedy. Since you mentioned airlines obviously Hawaiian is the only choice if you want to support Hawaii. Their initial reaction to the fire was, as BOH pointed out, superior and reflected their local knowledge. Their 7000 employees are crucial to the local economy as well as they have been instrumental in supporting the people of Maui. Buy local, fly local.
Hawaiian Airlines is the largest private employer in Hawaii.