Every time you pay a bag fee on a Hawaii flight, you are feeding a business model that has almost nothing to do with flying. Every major U.S. airline would have lost money in 2024 if you stripped out credit card and loyalty revenue. The flight is not the product. The loyalty-branded credit card is.
According to a 2025 analysis of airline financial filings by Visual Approach Analytics, Delta reported billions in operating profit but would have been negative based on passenger revenue by itself. American also dropped into negative margins when you isolate their flying. Southwest goes deeper into the red, too. Hawaiian/Alaska’s own numbers make the same case. It reported roughly $100 million in net profit while its loyalty program generated about $855 million in revenue. Remove the card business, and there is simply no profit left to speak of.
Airlines stopped making money on flights a long time ago.
Flying is the visible part of the business, but it is not the stable part, nor is it what the industry is about any longer. Aircraft, fuel, labor, and demand swings make flying volatile and expensive. Loyalty revenue is virtually the opposite. It is predictable, high margin, and tied to financial products rather than seat inventory. Why else do you think airlines, their processing banks, and related affiliate travel websites push this so hard?
Banks buy miles from airlines in bulk, paying billions each year for the right to issue cards that earn those miles. The airline books that as revenue, and the bank uses those miles to attract cardholders who pay annual fees and interest, generating revenue every time they swipe. That money shows up whether you fly or not, every month, not just when you take a trip, but even just at the grocery store. It is more stable than ticket sales and far more profitable.
What the credit card actually pays for.
The industry tries to sell consumers on cards as a bundle of “valuable” perks: free checked bags, earlier boarding, bonus miles, and more. That framing only works if you ignore what was once included.
You used to check a bag without thinking about it, board without paying for a position, and earn miles on most fares. Now those things sit behind a paywall, and the key to that is the airline-branded card. Basic economy strips out earnings. Boarding groups get sold back. Bags are unbundled and priced separately, including when you buy them. And now, even business/first class is being unbundled in exactly the same way!
Cardholders earn more miles per dollar and may earn them on fares that non-cardholders earn little to nothing on. That shifts the value of the loyalty program directly to people inside the airline’s card ecosystem. If you are not in it, you are becoming a second-class flyer, earning slower if at all, paying more fees, and getting fewer benefits. At this point, the card is being turned from a perk to the price of getting back what used to be included.
Hawaii travelers get hit harder than almost anyone.
Hawaii trips are longer and heavier. People pack for a week or two, not a weekend. They bring beach and hiking gear, and everything else that comes with a longer stay. Family travel multiplies that, and interisland flights mean those same bags move yet again.
That makes bringing checked bags nearly unavoidable for many Hawaii-bound travelers, and the airline does not need to convince you to do so. You already are. The only question is whether you’re paying for it.
Around $45 to $55 each way per bag is the ticket across major carriers. That adds up quickly on a round trip, especially for couples and families. The alternative the airline offers is a $95-$395 annual fee card that makes the bag fee disappear. It feels like a choice. For most Hawaii travelers, it really isn’t.
Some Hawaii travelers dodge this with just a carry-on. But most cannot, and that makes them a perfect target for the card pitch.
What frequent Hawaii flyers should actually do.
For people who fly Hawaii routes multiple times a year on one carrier, the airline game can work. Two or more round trips with checked bags can easily offset a $95 annual fee quickly, especially if a companion is on the same reservation. At that point, the card has no theoretical value. It is a direct reduction in out-of-pocket costs. Not only that, but an annual companion pass perk, when available, can save nearly $100 on average, too.
But the $95 card plan only holds if you keep flying that carrier. You are locking yourself into one airline’s ecosystem. But sometimes that seems to fail. For example, the Hawaiian card from Barclays still exists, while the Bank of America card from Alaska is being promoted. It’s confusing at best, and it leaves consumers vulnerable.
What occasional Hawaii travelers should consider instead.
The occasional visitor often gets the worst deal. A single round-trip bag fee might run around $100. A card can waive that, but it also introduces an annual fee after the first year and assumes you will extract value later. The welcome bonus points can offset some of the upfront cost, too, but redemption values are so much worse than they were a few years ago. Combine that with the fact that airlines reduced or eliminated earnings on their cheapest fares and increased the mileage required for many awards, which cuts potential return.
You also end up opening a long-term financial relationship to solve a one-trip cost problem. If you do not keep flying that airline, the value fades quickly, and the card becomes something you either keep paying for indefinitely or have to manage and eventually close. And that too comes with consequences for credit scores, for example.
For many occasional Hawaii travelers, the cleaner can be to pay the bag fee, book the best flight regardless of airline, and avoid adding another layer of complexity that may or may not pay off in the long run.
What if you have no choice of airline?
Hawaii is not Chicago or Dallas. There is no terminal full of competing carriers where you shop for the best deal on a given day. Interisland, you have two options. From the mainland to Hawaii, the choices are better but still limited, depending on your island, departure city, and seasonal dates.
There is another path, and some longtime Hawaii travelers are already taking it. General travel cards earn points that are not hostage to any single airline’s program decisions. Those points can move to airline partners, cover travel broadly, or simply hold value while you wait to see where the Hawaii airline dust settles.
BOH has no affiliate relationship with any credit card issuer. Just to say that is not the case for most websites that write about airline credit card/loyalty programs.
Do you have airline co-branded cards for your Hawaii flights, have you moved to a general travel card instead, or do you do something else entirely? What is working best for you?
Photo Credit: © Beat of Hawaii – Waikiki sunset.
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Credit cards IMO are like borrowing money that you don’t have if you don’t pay them off at the end of every month. How many people compulsively spend thinking Oh well I’ll worry about it at the end of the month. Airlines make big money on people that have to pay the monthly unpaid balance interest charge. How many people just figure they will make the minimum payment every month until the monthly amount due caps out the card value? There are lots of people who consider credit cards as free money and only care when the card quits working because it is maxed out. What is the interest rate on these credit cards on the unpaid balance? 25 apr percent per month. Thats where the money is made. What do they make on a simple unpaid $5000 trip per month? $1250 and then the balance is $6250 next month and so on. Plus they might tack on your annual fee renewal.
Another solution: cash-back credit cards. Zero effort to use, not hostage to any business, money in the bank. And no annual fees. No. Annual. Fee.
We ended loyalty nonsense many years ago, primarily due to frequent devaluations, outrageous annual fees, and to provide maximum flexibility.
Hawaii residents should consider the Costco card, due to 5% cash back on gasoline purchases at any Costco, 4% back at any electrical vehicle charging station, 3% off Costco travel, and 2% off Costco warehouse purchases.
Or Chase freedom, which is 2% back for all purchases, and 5% back on quarterly rotating categories. Some examples are gasoline, restaurants, streaming services, online purchases, etc. This quarter includes 5% back on Amazon.com purchases.
I have both Hawaiian & Alaska credit cards which now seems redundant
& incurs 2 yearly fees. Aside from possible credit score impact, (which i am not concerned with), i see no reason to keep the Hawaiian card. I am assuming, as much as we can, that the Alaska card will maintain the same perks as the Hawaiian card. Any comments or hidden “secrets?”
BTW, Love your blog.
We use the Citibank AAdvantage credit card for American Airlines. It’s $95/year to use, but we end up getting a $125 voucher for travel after posting $20,000 in charges. You get one free checked bag each and group 5 boarding with the card which doesn’t matter to us with my husband’s status that gives him 2 free checked bags each and group 2 boarding. The $125 voucher more than covers the annual fees. You also get a discount on any food purchases while on the plane. Citibank sends emails to activate other special offers to double or triple your miles at certain vendors. Of course, credit cards are only an advantage if you pay off the balance monthly.
Most Southwest companion pass holders are loyal to the co-branded credit card. No doubt Southwest will eliminate or at least greatly reduce the ability to earn the pass. At that point, there’s not much reason not to switch to a general travel card instead.
I have an American Airlines branded card for years using it frequently to waive bag charges and earning platinum elite status. In truth the only value has been in the bag waivers.
Both my wife and I acquired Hawaiian Barclays cards when offered the 70,000 mile promotion which was equal to two round trips to Hawaii. We used these points but our love of Hawaiian diminished when they moved to Terminal B at LAX and after a fiasco with their reservation department. We have canceled these cards.
As replacements we picked up Capital One Venture cards. Not only do they provide points that we have used for travel with various airlines, they have also provided heavy discounts on rental cars at KOA. On our current trip our midsize car is $700 for 21 days. The cheapest Costco rental car is $1200.
Unfortunately the airlines have found a way for you to need the card beyond free bags. Now with United, if you don’t have a card you have fewer award tickets available to you, and when they are available they often cost more miles.