A fleet of planes with engine problems and a runway gone missing in Honolulu, among other perplexing issues at Hawaiian Airlines.
A fleet of planes with engine problems and a runway gone missing in Honolulu, among other perplexing issues at Hawaiian Airlines.
Mission of air traffic control is safe orderly and expeditious flow of air traffic. All 3 simultaneously all the time. However during my tenure although the mission was always first we tried to get the most work done in the shortest amount of time sometimes to the detriment of first come first served which is the doctrine taught to all air traffic controllers. Hawaiians statement about air traffic control in my opinion is not completely true however undoubtedly there are instances where their statement has merit.
And the director of Transportation, Ed Sniffen still has a job with that delayed runway project!
Unbelievable incompetence again from government in Hawaii with no repercussions. Too bad for HA, the largest private employer in the state having to deal with that and all the other internal problems!
Two days ago I tried to make a $100 credit card companion fare booking using the HA Chat feature. After Two Hours, I still did not have the booking. I chose to stop the chat and book a reservation in five minutes on Expedia. Today my wife received an email saying that the companion discounts were removed from the website on 4/18 and to use the code just emailed and received on 4/27. I had been a loyal customer of HA but will now fly their competitors. I’m also getting rid of the credit card since one of the perks had no value to me this year.
Boss, I just realized what went wrong with our Airbus 321 neo order – someone checked ‘no engine option’ instead of ‘new engine option’.
I prefer Southwest Air over Hawaiian Airlines due to the overwhelming friendliness and accommodation from the SWA ground & in air employees.
I have been flying HA between Hilo & Honolulu fairly regularly over the past year for medical purposes and the insurance schedules me with a less friendly Hawaiian Airlines. What happened to the aloha we knew over the years? Hilo is much friendlier than the somewhat grumpy Honolulu employees. Awe!
What they need is some of those crackerjack project managers working on HART to help out with the runway project. /s
On a recent trip from Maui to Oahu, coincidentally to visit a friend that works for Hawaiian, was subject to the interisland delay. We seemed to be taking longer than usual, it felt like we were pointed up but didn’t seem to be climbing, and it just felt slow. When the clouds parted I realized we were all the way west of Oahu, making a lazy turn back to HNL. Like our roads, air traffic and other infrastructure capacity seems to have lagged behind the pace of transient accommodation development. That isn’t a comment on tourism, but a criticism of the lack of foresight and integrated planning by the state and counties.
Problems aside, I would still fly Hawaiian over southworst any day.
How many problems can Hawaiian Air blame on others?
Sounds like failure to plan ahead and failure to find creative solutions.
Looking forward to all the HA fans posting excuses.
Being in business means managing change and disruptions.
The runway construction does not have a finish date. Why? Because they hire union contractors and they will complete it when Their ready. What kind of answer is “We don’t know when it will be completed”. (Hawaii DOT)
when they’re ready
Just saw Air New Zealand canceled a bunch of flights because of a “ worldwide supply chain issue” with the engines for their A321 fleet….j