Visitors are rankled and reporting many Hawaiian Airlines flight cancellations in comments we receive. These come as both A321neo engine problems worsen and less demand for Maui service continues at the challenged Hawaii bellwether. See the most recent cancellations below.
Hawaiian Airlines is still having significant issues with excessively long engine repairs required on the entire fleet of 18 Airbus A321neo aircraft. The airline had temporarily eliminated some routes, as we’ve previously reported, and canceled flights, sometimes at the last minute, as reported in comments, on routes that are otherwise still operating. Previously the aircraft engine manufacturer announced that instead of their previous estimate of 60 days per engine for inspection and repair, it would instead take up to 300 days!
Regular commenter Tim alerted us this week, “Look guys, love BOH , but really stop with Hawaiian Air; they are the most inconsiderable group of people. They canceled my trip from LGB to OGG yesterday and said they would assign us to another flight. Still haven’t heard, called to hear them say all flights for the next week are canceled; wow, Maui is trying to open, and they decided to join the government and mayor to keep people away, it’s sad.”
Les reported, Regarding the new app..well, it failed in notification. I checked in to my flight for today, Oct. 9, as usual, 24 hours ahead of time, for both flights, and this was into Long Beach. I checked 3 times as usual to ensure still scheduled and on time, which it was. Then at 9 pm Oct 8, I checked, and bam, the main flight to LB was canceled, no notification, no email, nothing.”
Darren added, “Hawaiian Airlines is currently a disaster. My direct flight from Oak to Kauai I booked in January, was canceled in August. The new flights offered were terrible, with a long layover in Honolulu. Then, on October 8th at 6:00 pm, I was told my October 10th flight, literally 34 hours away, was just canceled!!! Now the only flights they offered were horrible!! 6-hour layover and terrible seats. I had good extra comfort and isle seating on my original trip.”
Finally, Bill exclaimed, “We were due to fly to OGG tomorrow from SJC, and our flight, along with all the other flights from S.F. Bay Area airports, were canceled. Less than 24 hours’ notice was given, which seems terribly wrong. I took the refund and am flying United instead.”
Unfortunately, these comments were just four in a long list we received on this issue. You will also read more of these problems in comments below. Please add your experiences.
Two mainland departure cities that are reported to have suffered the most from the Hawaiian Airlines’ cancellations are San Francisco and Long Beach. Frequently, it is also the flights traveling to Maui that are being canceled. We can’t say, and Hawaiian doesn’t reveal how many planes are out of service for the nearly year-long repair required at any given time, but that could well be in the range of five or more planes at once.
Sixteen Hawaiian Airlines flights recently canceled on just two routes.
As an example of the problems, we investigated two popular routes that visitors had mentioned.
- Hawaiian Flight 41 from San Francisco to Maui has been canceled ten times from September 26 through October 17.
- Flight 71 from Long Beach to Maui has been canceled six times in just the eight days.
Please share any recent experiences you may have had, good or bad.