81 thoughts on “Next Big Tourist Problem: Hawaii Hotels And Filthy Rooms”

  1. I’m stunned! Dirty hotel rooms with the masks, vaccines and whatever other mandates they have? Comeon Man. Where’s the governor when you really need him for a good cause? Not just for controlling us.
    I apologize for my attitude..

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  2. I agree 100%. I use my towels as long as possible and do not have them change my sheets if I stay 6 nights or less. I cannot imagine what it does to the planet to launder linens and towels every day or add more cleaning product containers to the landfill.

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  3. I have stayed at Paniolo Greens on the Big Island and my stay there in the middle of the Covid was amazing. The condo was perfection. I work in the medical field and I was in awe the cleanliness .. so it’s not everywhere.

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  4. I would absolutely search for and book a hotel that supports its workers AND provides daily cleaning. Especially for the price and daily resort fee I EXPECT a clean room, towels, etc.

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  5. So the industry was crying about not having enough employees. Now they are not hiring back employees to save money. The industry is obviously in return to profit mode after almost two years of a pandemic.
    Everyone has sacrificed during this time. Bilking people out of their hard earned vacation dollars is a recipe for disaster. Employees are still the cog in getting the industry running efficiently.
    Aloha. Nice article.

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  6. In September we stayed 7 nights at the Aston Islander on the Beach. We were told that there would be no room cleaning during our stay, but were surprised once mid-stay when we came back to our room and it was cleaned thoroughly.

    No room cleaning during your stay is pretty standard everywhere nowadays. We’re just grateful that places are still open and doing the best they can under trying circumstances.

    Mahalo for keeping travelers well informed. Love your blog!

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    1. Hi Laurie.

      Thank you. We appreciate your first-time comment. As you can see from the other comments, it is quite variable and thus unpredictable at the moment. You sure must have been surprised (pleasantly or not) to have housekeeping when you were told there wouldn’t be any.

      Aloha.

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      1. Yes, pleasantly surprised by the cleaning. Though even before Covid we had started requesting NO daily cleaning, for the environmental reasons others have mentioned. We’ve traveled in OR and WA during covid and only one hotel still offered daily cleaning, most don’t. But they tell you on their website and when you book with them, so it shouldn’t be a surprise. And it’s easy enough to ask for what you need. We don’t think it’s all about profits or a lack of Aloha spirit, it’s mostly about safety.

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  7. Spent 15 year with a Hawaii Hotel chain. This is the dumbest idea ever. Between reduced services, high prices for hotels and cars, and continuous covid rules changes, it seems the tourism industry is trying to shoot itself in the foot. Greed is running wild!

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  8. Visitors are expected to jump through hoops in order to keep from spreading Covid, yet the hotels are going to make it more difficult to have rooms deep cleaned in between customers. With reduced staff and time being of the essence, it stands to reason that corners will be cut in order to service all the rooms for turnover. I also thought that after the Las Vegas shooting hotels were required to clean rooms every couple of days for safety reasons. How are they circumventing those rules?

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  9. At the Westin Hapuna on the Big Island right now they are cleaning everyday. If you don’t want daily cleaning you let them know. Everyone has been so welcoming and warm. We prefer every few days but have been doing every other day to make sure they don’t get short changed on tips.

    Mahalo

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    1. Hi Jo.

      Yes, responses so far confirm that the higher-end properties are doing more daily cleaning, with Hilton Hawaiian Village being an exception. Thanks for the feedback.

      Aloha.

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  10. We stayed at the Outrigger Reef in Waikiki last month and got daily room cleaning without having to ask.

    Aloha, BOH! Can’t wait to return in February!

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