81 thoughts on “Next Big Tourist Problem: Hawaii Hotels And Filthy Rooms”
kiawe
You may not want or need your towels or sheets replaced daily, but certainly trash could be removed daily and service consumables like Keurig inserts, cups, sugar/creamer/stir sticks, soap/lotion etc. could be replenished as needed. Remember when the reverse of the ‘Do Not Disturb’ sign used to be a request for maid service? On our recent vacation, none of the hotels we stayed at did daily housekeeping; at one place after 4 days, the trash was full and the towels musty.
3
Karen O
I experienced the same situation at a Marriott in Oceanside California. Service upon request. It was explained to me that not all people are comfortable right now with strangers in their rooms and/or touching their stuff. I was there for a week and had no problem with it.
2
Samantha W
I Don’t Know if this might b a reason or not…. a large number of th locals r not vaccinared so mayb th guest don’t want them in their rooms.
2
Cindy F
I just got back from Maui 2 weeks ago. I was shocked that we could no longer expect daily room service. We had to take our trash out to a trash collection area daily. We had to call multiple times for clean towels. We were staying 10 nights and they only offered to clean once. It is really sad how the rates are going up and the service is going way down.
4
Dot S.
Okay, hotels charge quite a bit per day, charge you for parking and top it off with resort fees for things you don’t use. I take the side of the housekeeping staff. If you don’t clean a room daily, you’re definitely going to spend much more time cleaning when the guest leaves. Just think of your own home. Clean daily it’s easy to keep up. Have you ever been sick for a week or 2 where you can’t do anything and your young family has just run amok? You work harder and longer to restore clean.
5
Linda t.
I have a time share at Hilton Hawaii village. I pay an annual maintenance fee of $1500. We only got housekeeping services twice a week before. Now we have to request it? Outrageous!!! What the heck is my $1500 paying for?
3
kitty K
The lack of daily housekeeping also means lack of replacing amenities, like sugar, coffee, etc. also, some hotels have also removed comfort items, such as throw pillows. I think we’re past thinking that COVID is transferred by surfaces. Out Marriott time share room was pretty bare (on 2 islands). I have a bad back, so we went to WalMart and bought some nice throw pillows. But this is now visitors are paying for at high-end resorts.
3
Kym V
During the last year every hotel we stayed in CA had limited housekeeping services so this seems to be the norm now. They will provide towels and take your trash away upon request The exception is Las Vegas where daily housekeeping is still done, at least in the nicer hotels. I cant imagine going anywhere for a week and not getting my room cleaned – ick!
2
Sherri S
I almost always use my timeshare units for my trips & decline the daily housekeeping. I can make my own bed. I generally don’t tip in Hawaii (I do in 3rd world countries), but strip the beds, run the dishwasher, do the laundry if facilities & detergent are provided. As a former BnB owner, I appreciate the guests who gave me a break. That being said, out of many years of travel, my only negative experience was this past March in Hawaii, & my timeshare company compensated me for the poor service
1
Mel F
Really? The definition of vacation is having my bed made and room straightened, going out to Resturaunts for meals and being entertained by sightseeing and activities. Hawaii will go way down in destination vacations if the new model is poor service. Penny wise and pound foolish on the part of hotel management.
16
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You may not want or need your towels or sheets replaced daily, but certainly trash could be removed daily and service consumables like Keurig inserts, cups, sugar/creamer/stir sticks, soap/lotion etc. could be replenished as needed. Remember when the reverse of the ‘Do Not Disturb’ sign used to be a request for maid service? On our recent vacation, none of the hotels we stayed at did daily housekeeping; at one place after 4 days, the trash was full and the towels musty.
I experienced the same situation at a Marriott in Oceanside California. Service upon request. It was explained to me that not all people are comfortable right now with strangers in their rooms and/or touching their stuff. I was there for a week and had no problem with it.
I Don’t Know if this might b a reason or not…. a large number of th locals r not vaccinared so mayb th guest don’t want them in their rooms.
I just got back from Maui 2 weeks ago. I was shocked that we could no longer expect daily room service. We had to take our trash out to a trash collection area daily. We had to call multiple times for clean towels. We were staying 10 nights and they only offered to clean once. It is really sad how the rates are going up and the service is going way down.
Okay, hotels charge quite a bit per day, charge you for parking and top it off with resort fees for things you don’t use. I take the side of the housekeeping staff. If you don’t clean a room daily, you’re definitely going to spend much more time cleaning when the guest leaves. Just think of your own home. Clean daily it’s easy to keep up. Have you ever been sick for a week or 2 where you can’t do anything and your young family has just run amok? You work harder and longer to restore clean.
I have a time share at Hilton Hawaii village. I pay an annual maintenance fee of $1500. We only got housekeeping services twice a week before. Now we have to request it? Outrageous!!! What the heck is my $1500 paying for?
The lack of daily housekeeping also means lack of replacing amenities, like sugar, coffee, etc. also, some hotels have also removed comfort items, such as throw pillows. I think we’re past thinking that COVID is transferred by surfaces. Out Marriott time share room was pretty bare (on 2 islands). I have a bad back, so we went to WalMart and bought some nice throw pillows. But this is now visitors are paying for at high-end resorts.
During the last year every hotel we stayed in CA had limited housekeeping services so this seems to be the norm now. They will provide towels and take your trash away upon request The exception is Las Vegas where daily housekeeping is still done, at least in the nicer hotels. I cant imagine going anywhere for a week and not getting my room cleaned – ick!
I almost always use my timeshare units for my trips & decline the daily housekeeping. I can make my own bed. I generally don’t tip in Hawaii (I do in 3rd world countries), but strip the beds, run the dishwasher, do the laundry if facilities & detergent are provided. As a former BnB owner, I appreciate the guests who gave me a break. That being said, out of many years of travel, my only negative experience was this past March in Hawaii, & my timeshare company compensated me for the poor service
Really? The definition of vacation is having my bed made and room straightened, going out to Resturaunts for meals and being entertained by sightseeing and activities. Hawaii will go way down in destination vacations if the new model is poor service. Penny wise and pound foolish on the part of hotel management.