The captain believed the erratic and disorderly behavior presented a risk to the safety of the aircraft during an unruly passenger incident on Hawaiian Airlines.
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37 thoughts on “Unruly Passenger Arrested on Hawaiian Airlines Over Seat & Drink”
Passengers that misbehave and disrespect flight attendants should be dealt with legally and in this case she got what she deserved.
While the travelers behavior is over the top, Hawaiian trying to seat her in economy is ridiculous. Over-sold the flight Again Hawaiian?
It’s the airlines’ fault. The airline industry knowingly serves mind altering substances to passengers and then we are all outraged when a few of these passengers act up and inconvenience us with their loutish behavior. What do we expect? Stop serving alcohol on flights. I am in the medical field and when a patient arrives to the hospital intoxicated, they are legally not allowed to make decisions for themselves because they are technically impaired. They do not have the capacity to make good decisions. This lady was punished for behavior she committed while she was on a mind altering substance. That doesn’t even seem fair. It’s just Gris by the airlines. They make a lot of money serving those little bottles of booze.
My opinion, Hawaiian flight crew created the incident. The passenger should never have been directed to economy. Also the attendant should never have touched the passenger, even to calm her.
I think I might also be upset if I had booked and paid for Business Class, then told I had to sit in economy. Having had to fight for my seat, to then have a long-awaited drink removed, and then my request to be left alone violated, I’d be further upset. There was no mention of prior alcohol abuse, or any untoward or blatant behavior – other than a “look” when the FA, a stranger, put her hand on the individual “to calm her down”. I call BS Hawaiian. You screwed up and then you tried to justify your behavior. Not buying this one. How about you try treating customers as customers, rather than cattle, Hawaiian? Could go a long way in achieving the nirvana in the skies that you promise.
She didn’t have to be bitchy right off the bat,mistakes happen, let them attempt to fix first,then get pissy if that doesn’t work, I think Hawaiian is great personally 😉
There’s a certain way to behave in public and even more so in an enclosed space, shooting across open ocean at 560mph! If the crew felt this “person” was going to be a risk… or make the flight uncomfortable or unpleasant for the rest of the passengers… my thanks go to them for taking her off and sending her packing! Way to go crew! We appreciate you watching over everyone!
I donʻt believe that a fine of $600 AUD (about $450 USD) equates to ʻjustce’. Her actions cost Hawsiian thousands of dollars, and affected every crew member and PAX on board, as well the ground personnel.
Iʻve been in and around aviation my whole life, and if I had my way, every passenger that creates disturburance to cause a diversion, would be fined to equal the cost of actions required to secure the safety of the flight.
sounds like the right procedures were followed and justice was served.
the pilot made the right decision. fortunately, the crew advised the pilot of the behavior before take off. the behavior may have become more aggressive during flight and the consequences of that conduct could have been disastrous.
Wow. Staring in a concerning manner and being mouthy. I wonder how the crew treated her while they insisted she sit in Economy. Just sayin, they left out the second side perspective. Regardless, manners matter…greatly.
Hey we’re probably going off her boarding card… so I doubt they’d deny her a FC seat with a boarding card that said she was in that cabin. I’ve flown HA FC more than my fair share of times and the crews and never been anything but wonderful and respectful! “Just sayin!”
They were probably going off her boarding card… so I doubt they’d deny her a FC seat with a boarding card that said she was in that cabin. I’ve flown HA FC more than my fair share of times and the crews and never been anything but wonderful and respectful! “Just sayin!”