Recent data confirms the opposite of two recent nation-wide studies. We wish they were right, but Hawaii flight delays aren’t going away. Rather…
Recent data confirms the opposite of two recent nation-wide studies. We wish they were right, but Hawaii flight delays aren’t going away. Rather…
The airlines also consider their flights departing on-time simply because they pushed back from the gate even though they didn’t move any further for quite some time. They’re just not touching the terminal. BOH guys, thanks for always providing us with real information, not fake news.
Very unusual for DAL to cancel a domestic flight – let alone 3.in one day! DAL does everything they can to prolong the agony of the passengers – letting the clock run out with unnecessary time wasting tactics and hold passengers hostage at the gate, while you’re on your own finding alternatives. Good luck wanting help at the club, while you wait in another “stand-by” line just to gain admittance to their utterly overcrowded clubs!
I swear, DAL does everything they can to not have those cancellations show up on the monthly report of the D.O.T. Then, they don’t have to pay for meals or lodging, etc. Yeah for the shareholders (mostly institutional) of Delta Air Lines.
Someone at DAL is going to get their butt kicked for those cancellations!
At the Kona airport sometimes the incoming flight is on time or early but have to sit on the tarmac because there is no open space. Unfortunately this airport needs a major makeover by adding additional gates and ramps but requires more employees.
The big fancy international customs area doesn’t get used, waste of money! They need to add some additional gates. More direct flights.
I admit my flights in and out of KOA have been on time except once. Southwest was the best on time
Well color me lucky. Had a KOA to LAX in February/March. KOA to BOS in May and just returned today from a KOA to LAX. Every flight left and arrived on time.
All flights were awesome. On board plane personnel were also awesome.
However, don’t get me started on call center. They sometimes are good but mostly it is really horrible.
Thanks for another great article gentleman.
Hi Kelly.
Good to hear from you and glad to hear your travels have gone well. Jeff had to speak with the HA call center today about a reservation, and while admittedly a foreign call center, they were prompt, helpful and professional. No issues whatsoever. In general, travel has its challenges these days, and if one part doesn’t get you, unfortunately another will. Happy travels!
Aloha.
We have been coming to Hawaii since 1995. In that time we had one flight delay due to mechanical. We are now vacationing on Kauai. We left Portland Oregon June 16th on HA. Our fights were on time. Reservations went all out to answer any questions we had. We always book 4-6 months ahead. The only problems we’ve had the last 2 years has been rental cars. Two hours in line waiting is terrible – not enough employees.
Also beware of what the airline reports as on time. I landed once in Denver on Southwest on time according to them. Yes we touched down on time and then proceeded to wandered around the runways for 45 minutes, then just sat near the gate for another 15. Yet the app showed we were on time and they took credit for another on time flight
Given the methodology that was used (using 2008-2018 data), I can confidently claim “The United States pandemic experience in the past ten years has been nearly zero.” True, but not useful.