Do you want daily housekeeping at Hawaii hotels? Some hotel managers think not, but the employee union believes otherwise.
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87 thoughts on “Hawaii Hotels: Extreme Staff Shortage And Now Expired Contracts”
Do you want daily housekeeping at Hawaii hotels? Some hotel managers think not, but the employee union believes otherwise.
I have routinely declined daily housekeeping in hotels for many years – I don’t change my sheets and towels at home every day – and it seems to me that environmentally it is healthier to eliminate unnecessary daily washing. Come on folks.
Paying more for hotel stay and receiving less services is happening everywhere. It’s a shame, we used to receive ‘points’ for going green and choosing not to have room cleaned. Now we are paying more for no service and no points .
Happy 5th If its just myself or my wife we haven’t wanted daily service for years.
At Hilton Hawaiian Village last month the woman doing housekeeping on our floor wouldn’t hear of not doing her job. She was a joy and took pride in her work.
For me people smoking on the balcony below was a bigger deal.
I had pictures of cigarette butts on the deck.
Security wanted to wait and catch them. I just wanted it to stop.
Finally when they saw i was adamant about dealing with it now the did so and it was over.
All in all I found service on Oahu great.
I enjoyed eating at places where there was a mix of locals and tourists and really enjoed places where the tourists were the minority.
My experience has been, if the Service is not offered, it is diminished Value, then when one calls for Soap, Shampoo, Towels, there’s an expectation for an additional Gratuity, when it should be already part of the Service in a 4-5 Star, if a Hyatt House or comparable Marriott, expectations are lower, Rates are lower.
every other day cleaning i think is ok, but not at the expense of cutting cleanings staff pay.
If I want to clean my own room, I would stay in B&B. When I stay in a hotel, I want my room serviced daily.
I absolutely appreciate daily room cleaning and an sick of hotels charging more and delivering less.
If I stay only 2-3 nights at a hotel, I prefer no room cleaning .
If I stay more than 3 nights I want room cleaning .
Room cleaning every 2-3 days is fine .
I think service needs may depend on your circumstances. We go to Maui and Kauai 4 times a year, a week each time and we stay in a suite each stay. Since it’s just me and my husband and we have plenty of room, we only ask for service every 3 days. 20 years ago though when sharing a room with 2 children as well I definitely wanted daily housekeeping.
So, my comment probably won’t be popular, but I’m going to make it anyhow. When I go on vacation, anywhere, and pay exorbitant rates for a hotel room, I want my room cleaned, daily. Take out my trash, vacuum, dust, make the bed, tidy up, what not. I will hang up my towel and re-use it, I do not need clean sheets every day. But don’t charge me exorbitant rates for cut-rate service. I understand the staffing shortage. If you as an owner/manager cannot staff your hotel fully enough to provide services to your guests, than, maybe, you should close part of your hotel until you are able to do so. There, I said it.
Teresa I,
Exorbitant or not, if you and others expect proper service, there is no need to apologize.
My family is okay with less than daily service. But, the room should be clean when we arrive and it should be maintained to stay that way.
I’m just put off by so many people blaming greedy hotel owners. Just because the owner raises rates doesn’t make them greedy. Are the workers greedy when they demand pay/benefits increases? In the original Wall Street film, Michael Douglas declared “greed is good.” And he was right. We all are and need to have a little greed or we will be kicked to the curb – including companies.
I totally agree. For the amount of money I’m spending, I expect a thoroughly cleaned room. It’s just a good feeling walking back into a fresh and clean, tidy room. That’s what I’m paying for.