Hawaii Hotels: Extreme Staff Shortage And Now Expired Contracts

Do you want daily housekeeping at Hawaii hotels? Some hotel managers think not, but the employee union believes otherwise.

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87 thoughts on “Hawaii Hotels: Extreme Staff Shortage And Now Expired Contracts”

  1. I don’t use daily cleaning service, but I expect it! The prices we have to pay for an upscale hotel, I do expect it. But I don’t generally use it. I pick up after myself, use my towels more than once. However, you never know, so I expect daily service and would like the option everyday. I do Not want to schedule it. What I want is a return to the way it was pre-pandemic. Daily Housekeeping, Room Service and whatever was there before that I wasn’t using!

  2. Everyone is different – while one can expect families with kids for example appreciating daily service, I as a single visitor who travels travels light, only need cleaning every other day or so. But if cleaning crews depend on daily service to earn their pay I would gladly have them do that work. I thought that skipping cleanings helped the workers by reducing work loads but this article seems to suggest the opposite.

  3. We have a timeshare at westin Kaanapali resort. We have not had mid week service for many years and we are perfectly satisfied with this. If we need fresh towels we ask and receive them. In February just getting our room cleaned on move in day was hours past check in. Much rather my room is available at 4ish than get midweek service 🙃

  4. Many Amenities that are not totally available in Hawaii can be found in abundance, mostly, across large swaths of the mainland. There are areas of exception. Costs haven’t risen that much, except for certain Cities and Hawaii, and that alone can help Vacationers choose Destinations, even closer to home that save Thousands of dollars and long travels with no dissent. I’ve had conversations about the dissent, amazing how little the cost to feign and stir it up. But Who would Benefit? 🤔 The Time Share Industry isn’t worried, are they! Hawaii needs to be Transparent and Transform its Government to work For the People coexisting with Reasonable Business needs to move forward, Will Hawaii Commit to This?

  5. Hi Margy! Everyone seems to have their own personal preferences, to each their own, but I am with you! As if the “Bottom Line” hasn’t already put a choke hold on Tourists in every way, how many of Them would put up with this? None! With ever increasing prices Expectations and Offerings should be Increasing, not being reduced. $65 self parking per night, there’s options. Not All are cutting services, check them out. I have begun looking into how the Islands operate, is it justified to build more time shares unless this is the plan all along bringing in Asian Buyers? Expeditiously the Supply Chain issues can disappear with expedited delivery to the Islands Docks. Only component then is Labor. Surely there’s a plan for that too.

  6. We never have daily room cleaning. Why can’t you use your towel more than a few times? We change our sheets at home 2x a month. Don’t be lazy…pick up after yourself. If you keep demanding higher wages and benefits, you’ll price yourself out of a job. Shutting down AirBnbs was a huge mistake. Keep cutting your throats and tourists will go elsewhere.

    1. If I am paying $500-1000 a night for a hotel, they better be cleaning my room daily. The hotels aren’t lowering rates, yet expect patrons to lose multiple amenities and lousy service. Great that the unions are taking a stand as management just keeps rolling in the money.Hooefully they will wake up. These CEO’s are full of baloney, Everyone wants and expects housecleaning, especially at luzury levels. They obviously aren’t reading reviews!

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    2. Chris, I am convinced that steering much of the current tourism away has begun and will continue, instead preferring Asian Markets and others with First Time Tourists willing to spend tons of money. These Tourists are also more aware of ecological and other problems, more than willing to spend a vacation day cleaning up the Islands. Time Share sales will be at a relative high, suddenly Shortages of Every Kind will be a thing of the past. It sounds like I am stirring up ill will but I am not, it’s what I see as a New Income Trend for Hawaii, one that Should last decades. Evolution of Industry, Hawaii!

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    3. Chris,

      “We never have daily room cleaning. Why can’t you use your towel more than a few times? We change our sheets at home 2x a month.”
      Because we are on vacation and want the hotel experience to reflect that. Now, I’ve had a timeshare for many years and housekeeping has always been a little on the sparse side. I can live with that.
      Still, as I said, it’s vacation. We paid to leave home – let’s have something different than home.

      The lower the level of service, the lower the wages and tips will be. Just because these hotels are in Hawaii, there’s no reason to shortchange the hotel Guests.

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