Sixteen recent Hawaiian Airlines flight cancellations on just two of their routes got our attention.
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40 thoughts on “Hawaiian Airlines Cancels Many Flights Abruptly”
Sixteen recent Hawaiian Airlines flight cancellations on just two of their routes got our attention.
We were a traveling party of 11, 6 adults and 5 children. Hawaiian airlines cancelled our return flight LGB to OGG on 10/16/23 with less than 24 hours notice!
They could not return us home to Maui until 10/18/23! Fortunately the hotel we were staying at could accommodate us for the additional 2 days.
We are now in the process of recovering additional cost incurred by this travel delay with Hawaiian Airlines. Filed request for reimbursement on 10/19/23 with follow up communication a week later. Haven’t gotten anywhere with Hawaiian Airlines to date. Customer service has been very disappointing.
I’ve had 3 Hawaiian flights canceled this year as well. One was in March to Honolulu 12 hours from departure from SFO AFTER I was checked in! No notification except for an email. No rebooking or assistance from customer service. I ended up missing a funeral service. Then 2 in October to Maui same scenario, but a text 24 hrs before departure. Flew united and a flight attendant said they have been getting an influx of passengers last minute from Hawaiian on a regular basis. Hawaiian, first to worst…
I was just notified that my direct flight from Long Beach to Maui/OGG was cancelled, and they put me on a connecting flight via Honolulu. I paid extra for the direct flight, and I paid almost $100 for a seat upgrade. Now, I am getting no direct flight and no upgraded seat. Would Hawaiian Airline at least refund me the difference? Of course, the pricing has gone up since I booked more than a month ago, so now you can’t tell there was a price difference when I booked. Any advice on what to do?
We have a trip next month on Hawaiian. We had gotten a time change notification on our flight but the changes were minimal so I thought nothing of it. I went to see about a possible seat upgrade when I noticed that our SEA to OGG and return flight both were no longer on the wide body jet, and our seats were no longer together. We specifically fly Hawaiian out of Seattle due to the 2 -4-2 seating and often pay more for it. So this was a disappointment. I’ll be curious if this is a permanent change or to do with decrease in tourism/plane issues. Now I have a new fear unlocked that might flight might be cancelled altogether!
Hi Jen.
Glad you asked. They are downsizing that to A321neo in November and December. Then it returns to A330 for the remainder of their schedule. It would seem highly unlikely for them to withdraw from that route, and leave it to the other nonstops from Alaska and Delta.
Aloha.
Thank you for the information!
Looks like OGG-LGB is discontinued from 12/14 and the return LGB-OGG from 12/15. What a mess for the winter travel plans!
I live in state and will never fly Hawaiian airlines again. I have a $100 voucher for when they literally left me on the ground on Kauai as they had no wheelchair service for me which since I’m disabled I use to board and deboard the plane. This was because they were still sorting out the cancellations because of the previous day’s turbulence incident resulting in 34 injuries…and then the following day landing gear failed on a flight from Maui to Oahu. I tried them once more to burn flight credit flying my 12 yr old daughter back from school break, she had an earache and they tried to take her, without me, unaccompanied by ambulance on Oahu and send me on my way back to Big Island and her friend (age 14) on to Kauai without us.
I have often wondered in similar situations of a route that is not selling well if an airline can easily away with claiming mechanical reasons for a cancellation when in reality they just didn’t sell enough seats to justify the trip. Do industry veterans have insight on this?
Wah wah wah, everybody’s crying worse than babies. You think it’s the airline’s fault, no. It’s the manufacturers fault. Their engines failed to produce & that’s why there’s a recall. You think changing an engine is like changing a tire? think again. So reschedule, rebook or research other options of travel if you have to
Are you serious? Of course it’s Hawaiians fault. They know what planes they have available and cancelling at the last minute is inexcusable.
Maybe your just comfortable with disappointments in your life
Aloha! My recent flight OGG/Maui to Long Beach on October 13th was canceled 4 days prior due to “Maintenance grounding” whatever that means …I specifically chose Hawaiian because they were not canceling flights. I immediately called & was booked on direct flight to LAX/Los Angeles…Hate their Gate!!! It’s soooo far from exiting the actual building and LAX on a Friday night is nuts !! Hoping flights are more consistent going forward as tourism S l o w l y returns …ps. My daughter & her boyfriend just booked Thanksgiving week for $440 round trip : LAX to Maui !!!
My return flight from SFO to HNL on Hawaiian Airlines was also cancelled without notification causing my daughter & I to be stranded in SF. Hawaiian agent said they could not help wit finding accommodations. I called their reservation line and was told their next available flight would not be for 3 days. I incurred a $2000 expense for an additional night stay, transportation, food and next available flight on delta the following day. Hawaiian denied responsibility.