A small airline like Hawaiian is disproportionately impacted compared with global players when problems of this magnitude arise that are out of their control.
A small airline like Hawaiian is disproportionately impacted compared with global players when problems of this magnitude arise that are out of their control.
Aloha guys. Would you happen to have any info as to why HA33 from LAX to OGG was severely delayed on July 25th and 26th? The flights were operated by two different A330’s. The ohana and I are traveling on this flight this upcoming Wednesday and are hoping for no delays
Hi Mike.
We don’t know anything more unfortunately. Hopefully someone else can give us a hand on that.
Aloha.
Much appreciated
Today I called Hawaiian Airlines customer service, which is located in the Philippines. I asked if the Airbus engine problems would impact my trip to Hawaii in August. The customers service agents know nothing about the problems. In fact, they told me there are no problems! They don’t have a clue. When I asked to be transferred to someone in Hawaii who knew about the engine issues and could answer my questions, I was told they can’t transfer calls and they don’t have a phone number for customers to call. Why isn’t Hawaiian Airlines providing information to customers. This is a mess and how they’re handling it will make it worse. In addition to not having any info., The agent said the website was having problems. What the heck is going on at Hawaiian Airlines?
Hi Jeanine.
We mentioned earlier, it is our understanding that Hawaiian is still trying to get it all sorted out so that they can adjust their schedules as needed and advise customers. As soon as we learn more we’ll provide an update.
Aloha.
Please continue to keep us informed of potential travel impacts & flight schedule disruptions, here in Hawaii. So many details, it seems (jet engines removal & repairs, not just mere engine “inspections”); these repairs done on the mainland (?) vs. Honolulu (?); time frames for complete resolution (?); safety of air travel on not-yet-fixed planes (?). It would be nice to be able to plan ahead. Meanwhile, I’m forwarding your updates to family & friends, and I am personally avoiding at all costs, the specific airlines that are affected.
Hi John.
We will know more in a few days about this particular problem. As for avoiding airlines, it does seem that the entire industry is more prone than ever to unexpected things happening that can result in delays or cancellations. We’re about to write another one with yet another airline today.
Aloha.
Hi guys
Hope I have seen today’s Wall Street Journal piece on the mess that Hawaiian Air )and Delta to a lesser degree Delta) is unfortunately in with Airbus and it’s A320 problem with the defective P&W engines. Article quotes CEO Faury saying the A320 engine changeouts and inspections alone will result in “a lot of work for P&W and…us. Airbus has already posted a 20-percent drop in 2023 net income or about $1.69 billion, according to The Wall Street Journal. Check out the article on page B3 of today’s WSJ. Jim E
Mahalo Beat of Hawai’i, for your help in understanding what’s going on with Hawai’ian Airlines. This is just another devastating blow to our local airline.
I’ve been reading way too many reports about the Neos, having multiple issues.
Quality control on the lines is extremely important when it’s a trans pacific flight.
No wiggle room for error.
Re the Starlink situation, I have been in touch with friends that witnessed the rockets take off from Spaceforce Vandenberg, carrying the Starlink satellites into space last week. Pretty awesome and it gives hope that it will expand service soon.
Aloha and blessings to you both, always.
Hi Pam.
Thank you! We appreciate your comments, and the input on Hawaiian Air. Yes, in spite of naysayers, we think HA will move forward soon with the Starlink WiFi. It is in process. The certification process is taking longer than expected – what else is new with both technology and with Hawaii.
Aloha.
I was not impressed with the A321 aircraft. Plus the Hawaiian flight attendants acted like they didn’t care about their jobs like they alway have on widebody equipment. Thus I am not partial to Hawaian any more.
Thanks for letting me put my two cents worth in.
The HA app is still not working adequately. I keep having to input my HA miles # and my KTN#. HA has had my profile data for years. It is unnecessary and frustrating to have such a poorly operatingApp with no apparent way to update personal profile info.
Peter W
Reading the “tea leaves” from the earnings conference call, and the “breaking news” bulletin in regard to the P&W engines on the A321’s, HA has been walloped by the “pineapple express”!
I certain to preserve cash, the HA ELT has just stopped in their tracks from any further testing/deployment of the new Starlink Wi-Fi system – and kicked that can down the road as they have bigger problems on their plate to manage.
My hunch is HA’s ELT will “mia culpa” to Boeing, and end-up with a 737 MAX replacement program for both the inter-island fleet, and the longer haul destinations that can easily be reached within range of the MAX variants. Other flying can be continue with the A330’s, and gradually prune those from the fleet as more 787’s come on-line.
Is Boeing still sweetening the “honey pot” as they did as recently as last year when MAX orders dried up?
Does the MAX make sense for HA’s inter-island service, and/or will Boeing “loan” HA older but very capable 737 NG variants, such as the 737-600 and 700’s until the MAX’s appear on HA’s property?
Long-term, this will help HA reduce its maintenance costs by focusing on two aircraft types, the 737 MAX and the 787’s.
Why does HA need to increase costs by adding what is speculated to be the A220 and two other aircraft types, and therefore have to maintain spare engines, parts, training, F.A.A. documentation, etc?
Our flights in October between PDX and HNL were rescheduled
and changed from A321 neo to A330 widebody early last week.
Perhaps they already knew and were just delaying the announcement of bad news?
If they were withholding info that would materially change their financials, they should prepare for a shareholder lawsuit.
They’re a public company, required to adhere to SEC reporting requirements.
Well written and edited piece!