14 thoughts on “HawaiianMiles Changes: Requirements Cut, Dates Extended, More”

  1. That is it for Hawaiian for us. I just compared our possible trip to mainland with Alaska sept-oct
    70,000 rt on Hawaiian. 55,000 Alaska. it used to the 35,000 per ticket. we were able to get 2 tickets a year off of our card.

  2. I used most of my Hawaiian Miles a couple of years ago for a one way trip to the mainland, coming back on another carrier. I had to drop my Hawaiian branded CC, because it has an annual fee I wasn’t recouping adequately. I still have a Hawaiian Miles account, but only my Foodland purchases are keeping it active; I doubt I will ever accrue enough miles again to get free flights. With the constant changes to mileage programs across the board, I can’t see trying to be loyal to any one airline only for mileage rewards.

  3. Hawaiian is going in the wrong direction when Southwest is about to take them to the cleaners.

    Over the years they have taken virtually all the benefits away from Gold holders and their inflight amenities are non-existent.

    Don’t get me started on the crappy customer disservice provided by their off shore folks in the Filipines. All they can do is say “so sorry” and read from a script. At least 15 times I have asked to speak to a supervisor and the answer is always the same ‘so sorry all supervisors are busy”. The reality is there are no supervisors.

    I suggest we all need to use our miles soon because Hawaiian is going to be going out of business before long.

  4. Why are Hawaiian miles more from Long Beach to Honolulu more than from Los Angeles?
    Will you be adding flights from Long Beach to Honolulu on a daily basis?

  5. Thanks very much for this article. Very surprising to me though – being a HA CC holder and having miles in my account, we were never notified that the redemption levels were changing. If it wasn’t for your article, I think I would have been quite shocked when I went to redeem them.
    Always love getting updates from you, please keep up the Great Work!!!

    Thanks,
    JC

    1. Hi Jeff.

      Thanks for the nice words. We can’t speak to how Hawaiian handled this. You’re right there was no advance notification.

      Aloha.

  6. I’ve had problems finding availability with Hawaiian miles in the past when we fly, since we tend to fly near Thanksgiving. This year, however, we decided to use our miles to upgrade to first, because we’re traveling in October, and availability of seats is better–also flying mid-week. We have the Hawaiian Mastercard, so that helped, I think.

  7. Hi there! You say “To lower those prices further, carry the Hawaiian branded credit card.” But I’m not sure how that works. Why, if you’re buying with miles, would having the credit card save you more? Thank you for your help!

    1. Hi Tracy.

      If you have a Hawaiian credit card, a discount is offered on the number of points required for each redemption. As far as we recall (couldn’t find any kind of chart) or replicate the the savings on trying just now. It isn’t a lot, but is a few thousand points on a mainland round trip. If anyone recalls the exact savings, please let us know.

      Aloha.

  8. You say “To lower those prices further, carry the Hawaiian branded credit card.” But I’m not sure how that works. Why, if you’re buying with miles, would having the credit card save you more?

  9. Thank you for all of your insight regarding flights to Hawaii. I “bit the bullet” and booked my flight today, after hoping against hope that there would be a big sale with the announcement of non-stops on Southwest from San Diego to Honolulu by the time I needed to book. My travel dates are not flexible (coming up, in June) because of a family event. I ended up booking two one-ways on Hawaiian for under $300 each; outbound from SFO and then the return flight home to San Diego and I used Southwest points for a flight to get me up to SFO the morning I leave. I think that I did OK given how stinking high most of the prices are (on all carriers) on the days I have to travel; I didn’t feel I could hold out any longer for the “big sale” that now may never come, at least not in time for me–and I know this thanks to y’all. Mahalo!

    1. Hi Janice.

      Thank you. Yes fares are generally quite high at the moment. This latest delay at SW has given all the other carriers some breathing room before the real competition gets underway. Maybe you can plan another trip when the deals happen.

      Aloha.

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