Read just what stunned us on our Hawaiian Airlines first class flight from Los Angeles to Hawaii.
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83 thoughts on “Stunned! Hawaiian Airlines First Class Lie-Flat Review”
Read just what stunned us on our Hawaiian Airlines first class flight from Los Angeles to Hawaii.
What kind of headphones can be contacted to the iPad they hand out?
They give them to you to borrow.
Hawaiian Airlines’ previous ‘local based’ reservation department was mediocre at best. What a low class dig on stating current reservation department as ‘foreign low cost center’. I never found a situation that I needed addressed in being not taken care of. I agree with the listing of forward cabin being somewhat deceiving… it is Business Domestic … First Class classification is a farce.
Are you kidding me. I spent over $3200 per ticket from Phoenix for first class. I recently checked and the tickets were $4700. I have another trip planned but will use my miles next time to upgrade to first class.
Our last trip was a nightmare but it wasn’t the airlines fault. We got into Kauai 24 hours late and delayed 5 hours coming back to Phoenix because of a storm. They did give me travel vouchers which u will use on my next trip.
Can you explain how the upgrade works?
Thanks
I traveled from Honolulu to Seattle in the lie flat seating in July 2022. It was a wonderful experience. 🌺🌴🤙
I guess you were vert lucky. The cheapest round trip from Honolulu to Vegas is over $4,000. Hawaiian denied my miles says they could find my reservation even thought I got created g or the Hnl to Vas leg both in 1st class. The food on the late night flights I would rate 5 out of 10. You should fo a review on the Vegas to Honolulu 1am flight
We flew HA first class from SEA 8 years ago as a retirement present to us. We were spoiled, and now it’s the only way we fly. Still spoiled. Agree with each of Jeff’s ratings, particularly the 10/10 rating for the flight attendants!
Great review, thanks for doing that – curious how a longer route holds up.
I avoid flying HA except for interisland specifically because their IT is so archaic. Where other airlines allow you to do everything include fly a plane in their app (United) – Hawaiian barely lets you do anything. The app and website are just so woefully behind the times. Customer service on the ground is usually non-existent, while in the air it’s usually pretty friendly. Not to mention the premium Hawaiian charges for business/first compared to other airlines is laughable.
Don’t mean to be a negative Nancy, just really wish Hawaiian would join the 21st century.
What premium does Hawaiian charge for F that the others don’t?
Not many airlines flying lay flat seat from so many locations.
I flew Hawaiian Airlines first class this past April from Kona to Boston. This included direct service from Honolulu to Boston. Definitely a long flight, but so worth the first class ticket. The seat was lie flat and extremely comfortable, food and beverage service was fine. The flight crew was incredible and very attentive. Will definitely do this again if traveling to the east coast.
Considering this class on AUS to LIH.
Looks like you helped me make the decision. 🙂
I agree with your ratings, except for this: My rating for Customer Service would not be a 9 out of 10, it would be at most a 1. The offshore Philippine location customer service outsourced by Hawaiian Airlines is absolutely horrible. While the agents try to do their best, they are not trained well, communicating in English is often difficult, it’s very trying, very long, very frustrating. As you point out, Southwest and Alaska for example, have US based customer service.
Good for you getting first class for less than 3 times economy.
This review is beneath this blog, and should never have been written. I spend $1100 from Seattle for economy RT, with $300/ passenger for extended leg seating.
Maybe a regular feature weekly on best rates from SEA, LAX, and San Fran would be useful from your blog.
Best rental car deals would actually help more people.
Unlike you, we poor tourists don’t have expert info all of the time.
It’s not all about you. It’s good to learn about the various offerings to and fro the mainland and Hawaii.Geez.
Wow. What a horrible and rude comment. I’m amazed these two gentlemen actually posted it. They have demonstrated their level of class and integrity again. Envy is an ugly monster. Good for them and their hard work to find such a good deal! Don’t begrudge them for it.
It is their blog and they have the right to cover any topic they see fit. I’m certain I’m in the majority in feeling this way.
I enjoy all the articles these men post and hope your anger didn’t follow you to our islands on your vacation.
Mahalo for all you do guys. 🙏
Hi Chris.
We’re appreciative of your nearly 100 comments. And thanks for the nice words here!
Aloha.
Sorry, but it’s not their job to find you the best airfare or car rentals. That’s not why I signed up for their newsletter. They have given us tips on how to do it yourself and I appreciate that. The reviews of a flight are pretty subjective (airport, time, price, plane) so I don’t pay too much attention to them.
Great review and I will have to try their first class. I just flew back from the East Coast on United Airlines first class Boeing 787-10 and it was a very nice. It will be interesting to make a comparison.