43 thoughts on “Sneak Peek: Hawaiian Airlines Dreamliner Is On”
Warren M
For all the bluster about Hawaiian Airlines upgrading its fleet, let’s remember this is the same company that cannot do something so elementary as customer service to an acceptable level. Care to imagine what the fares (and change fees) are going to be with respect to these new aircraft?
If Hawaiian is truly going to compete in a wider aviation market, it has to solve its customer service shortcomings first. Three hour (plus) hold times are unacceptable and an improved web site is mandatory for Hawaiian to evolve into a larger airline.
Warren you’ve touched the Hot Button that I was avoiding, the Increased Prices to fly in these new aircraft. The price increases can hide all sorts of economic penalties from our Hawaiian Uncles and Aunties, their hatred for American Tourism is only Overcome by Their Love Affairs with Our Money! Until the Asians begin their mass Tourism exodus we will be limited in the so-called Aloha spirit by less flights to Hawaii. Maybe a Boycott, like that of Disney, would send a reminder about the economy. Without Us there’s not much You!
From what I have been reading Boeing is having a lot difficulty with aircraft being certified out of the Carolina plant, that’s where the 787 now comes from. So I’m not holding my breath for a good delivery date.
Aloha
There will still not be a true premium economy so pricing of the Extra Comfort should be similar to what it is today (under$200 upcharge). Business, that HA still calls First, will be competitive with UAL Polaris or even a bit higher. Perhaps around $3000 one-way to JFK.
The reference of Qatar Airways 787 business class is incorrect and is actually the A350 Q-Suite business class, which is not what Hawaiian is planned to receive.
Thanks. The reality is they were planning on two Airbus variants, first A350-800, then A330neo, before dropping Airbus entirely. Post corrected to reflect that.
This will make Hawaiian’s business class competitive with larger carriers, but it is clearly a downgrade for economy class passengers. Most people care more about the seat than they do about new technologies like cabin pressurization. Compared to the a330’s 2-4-2 layout, the 787’s 3-3-3 layout has more middle seats, has no seats in pairs for couples traveling together, and makes the window seat passengers climb over two passengers to go to the bathroom (which never happens in an a330). Perhaps more importantly, the seats are about 0.7~0.8 inches narrower, which actually makes a huge difference when the average American is getting wider year after year. I’d love to try business class on the 787, but economy passengers should stick to a330.
Thanks for the information, I shall pass it on. As for cabin pressuring sequences, I really worry more about sudden and unexpected depressurization! As long as the cabins pressure holds we won’t have a repeat of Paine Stewart’s type of Artic Plunge! God Bless Him.
Buyers/Airlines choose what type/pitch/brand/style seating for the cabins in the planes they purchase, so a 787 (or Airbus)’ seating can vary massively from planned to plane, airline to airline, etc. one cannot assume any sort of interior seating/pitch/width, etc., based on whether the plane is a 787 or AB, etc.
This will be interesting to see, Star Link is Elon Musk’s and since the Twitter debacle Elon has become enemy number one for a certain party. I would call it a wait and see.
I am super excited to see which new routes will enter the airspace and keeping my fingers crossed that an ORD to OGG/HNL/KOA and LIH will happen soon! It will give a little pricing competition to the current offerings and more options for passengers to and from the mainland! Great news!!
From what has been said and what has been eluded to don’t hold your breath. This reminds me of a game, this one may be “how do you hide Hawaiians added fees while eliminating tourists numbers! The potential for additional routes seem to be other countries, not so much domestic. It truly shows “Brand Loyalty” in Tourism by everything Hawaiian. As long as United has non stop service I will avoid other companies and especially Hawaiian! Hawaii your “Brand” is wearing poorly, is it “made in China?”
It sounds as if Hawaiian saw the future in ordering the Dreamliners and having the ability to jump forward in line for an additional 10 more. It’s my belief that the Foreign Markets, especially Asian, will be seeing them sooner than later and Europe will see the eventual routes although possibly not that many. Everything is constantly reevaluated so Europe don’t fret. For the US Market some routes will still exist, the comfort level will be hard to resist.
For all the bluster about Hawaiian Airlines upgrading its fleet, let’s remember this is the same company that cannot do something so elementary as customer service to an acceptable level. Care to imagine what the fares (and change fees) are going to be with respect to these new aircraft?
If Hawaiian is truly going to compete in a wider aviation market, it has to solve its customer service shortcomings first. Three hour (plus) hold times are unacceptable and an improved web site is mandatory for Hawaiian to evolve into a larger airline.
Warren you’ve touched the Hot Button that I was avoiding, the Increased Prices to fly in these new aircraft. The price increases can hide all sorts of economic penalties from our Hawaiian Uncles and Aunties, their hatred for American Tourism is only Overcome by Their Love Affairs with Our Money! Until the Asians begin their mass Tourism exodus we will be limited in the so-called Aloha spirit by less flights to Hawaii. Maybe a Boycott, like that of Disney, would send a reminder about the economy. Without Us there’s not much You!
From what I have been reading Boeing is having a lot difficulty with aircraft being certified out of the Carolina plant, that’s where the 787 now comes from. So I’m not holding my breath for a good delivery date.
Aloha
Hi Roy.
All indications are for deliveries of the Dreamliner to resume on Wednesday. We’ll see what happens.
Aloha.
Boeing did deliver one 787 aircraft today. That’s a very good thing.
Any clue re: pricepoint for luxury economy and first class? Just curious! Thanks.
Hi Claudia.
There will still not be a true premium economy so pricing of the Extra Comfort should be similar to what it is today (under$200 upcharge). Business, that HA still calls First, will be competitive with UAL Polaris or even a bit higher. Perhaps around $3000 one-way to JFK.
Aloha.
Hmmm. I quite often get $1,500 on United’s 787 polaris to ERW.
The reference of Qatar Airways 787 business class is incorrect and is actually the A350 Q-Suite business class, which is not what Hawaiian is planned to receive.
Remember Hawaiian just stopped flying the Honolulu to Manila route and gave customers no notice just transferred there tickets to Philippine airlines
BOH,
I now fly to Hawaii from Ontario (California) > HNL. Not expecting any widebodies on that route to Hawaii.
But, I’m happy we have a nonstop flight 1 1/2 hours closer to home.
Good article. Actually it was the A330NEO that Hawaiian was going to take, not the A350. Hawaiian never ordered the A350.
Hi Jim.
Thanks. The reality is they were planning on two Airbus variants, first A350-800, then A330neo, before dropping Airbus entirely. Post corrected to reflect that.
Aloha.
Not true, hawaiian wanted the A350-800 but airbus decided only hawaiian and one other carrier wanted that aircraft and decided not to build the -800.
This will make Hawaiian’s business class competitive with larger carriers, but it is clearly a downgrade for economy class passengers. Most people care more about the seat than they do about new technologies like cabin pressurization. Compared to the a330’s 2-4-2 layout, the 787’s 3-3-3 layout has more middle seats, has no seats in pairs for couples traveling together, and makes the window seat passengers climb over two passengers to go to the bathroom (which never happens in an a330). Perhaps more importantly, the seats are about 0.7~0.8 inches narrower, which actually makes a huge difference when the average American is getting wider year after year. I’d love to try business class on the 787, but economy passengers should stick to a330.
Thanks for the information, I shall pass it on. As for cabin pressuring sequences, I really worry more about sudden and unexpected depressurization! As long as the cabins pressure holds we won’t have a repeat of Paine Stewart’s type of Artic Plunge! God Bless Him.
Buyers/Airlines choose what type/pitch/brand/style seating for the cabins in the planes they purchase, so a 787 (or Airbus)’ seating can vary massively from planned to plane, airline to airline, etc. one cannot assume any sort of interior seating/pitch/width, etc., based on whether the plane is a 787 or AB, etc.
I hope the Dreamliner will have their previously announced StarLink wi-fi on board.
I’m very interested, but from this article it doesn’t look like my market, KSAN, is in the line up for this plane at this time.
This will be interesting to see, Star Link is Elon Musk’s and since the Twitter debacle Elon has become enemy number one for a certain party. I would call it a wait and see.
I am super excited to see which new routes will enter the airspace and keeping my fingers crossed that an ORD to OGG/HNL/KOA and LIH will happen soon! It will give a little pricing competition to the current offerings and more options for passengers to and from the mainland! Great news!!
From what has been said and what has been eluded to don’t hold your breath. This reminds me of a game, this one may be “how do you hide Hawaiians added fees while eliminating tourists numbers! The potential for additional routes seem to be other countries, not so much domestic. It truly shows “Brand Loyalty” in Tourism by everything Hawaiian. As long as United has non stop service I will avoid other companies and especially Hawaiian! Hawaii your “Brand” is wearing poorly, is it “made in China?”
It sounds as if Hawaiian saw the future in ordering the Dreamliners and having the ability to jump forward in line for an additional 10 more. It’s my belief that the Foreign Markets, especially Asian, will be seeing them sooner than later and Europe will see the eventual routes although possibly not that many. Everything is constantly reevaluated so Europe don’t fret. For the US Market some routes will still exist, the comfort level will be hard to resist.